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Showing posts tagged with Client Management Suite
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kevinparedes | 12 Sep 2008 | 0 comments

If you ever have a problem trying to download a package using the IIS codebase, when it just fails partway through every time, you might want to check the package to make sure that there are no folders named "BIN" in the package.

Apparently starting in Windows Server 2003 IIS and ASP.NET blocks URLs with a folder named BIN in them. Some shrink wrapped apps, like WSFTP2007 for example, have a folder named BIN in them and so can't be downloaded from the NS to a client or from the NS to a package server using the IIS codebase.

To get around this you can add the below registry entry and restart IIS.


This does not seem to cause any problems for Altiris, but keep in mind that if you are running other ASP.NET apps on the same server you could...

robertser | 10 Sep 2008 | 6 comments

Need to get files other than the standard .exe files into your inventories. Perhaps the programs you need to inventory do not have .exe files such as ActiveX Controls.

These can easily be added in by using the Audit Plus Configuration Editor that is part of Inventory Solution. By default it is found in this folder on your Notification Server: Program Files\Altiris\Notification Server\NSCap\Bin\Win32\X86. Run AexAPedit.exe and click on the File Masks tab.

The instructions there show that you can only enter in file types such as *.DLL or *.OCX. You can also enter in full filenames. A good example is "flash*.ocx". This inventories the different Flash Player files that will let you know what versions of Flash Player you have installed.

We use this quite extensively and can then build Software Delivery jobs and other tasks...

Terry Cutler | 10 Sep 2008 | 0 comments

How are other organizations using and benefitting from Intel vPro?

If you're unsure how companies are using Intel vPro or need a little more reference and support to convince internal teams, take a look at the following.

A series of return-on-investment (ROI) and case studies are being posted at The latest one posted (Cleveland Clinic) is an Altiris environment with targeted savings in energy ($442k over 4 years) and man-hours (29k hours also over 4 years).

The other reports listed refer to non-Altiris environments, yet point to similar savings and benefits.

More ROI analysis and case studies are coming.

Do you have a story to tell?

Please comment here, send me a message, post a note on Intel vPro Expert Center... let us know!

robertser | 09 Sep 2008 | 1 comment

It is nice to be able to see who the primary user is in a report. Since the Primary User table is based on a given month you have to add that as a parameter to every report you want to see Primary User on.

With this SQL view you can easily join it to your custom reports and always have the Primary User for the current month without having to create parameters.

Copy the below code into a new view in your Altiris database. Name it something easy like vw_PC_to_PrimaryUser.

SELECT DISTINCT _ResourceGuid AS 'Guid', Month, [User], Domain
FROM     dbo.Inv_AeX_AC_Primary_User
WHERE   (Month = DATENAME(Month, GETDATE())) AND ([User] <> '')
SELECT DISTINCT _ResourceGuid AS 'Guid', Month, [User], Domain
FROM     dbo.Inv_AeX_AC_Primary_User AS Inv_AeX_AC_Primary_User_2
WHERE   (Month = DATENAME(Month, DATEADD(Month, -...
Screenbert | 05 Sep 2008 | 2 comments

I recently had someone ask the following after watching this Patch Management Video:

I have my environment ready to go I believe. But I'm wondering about the current Automatic Updates that they currently have. Does PM turn off the native MS auto updates that come down?

Altiris Patch Management does not turn off the Microsoft Automatic Updates. Both can run at the same time and whichever schedule is more agressive is the one that will patch first. If you want to turn this off, then you can use Group Policy to change this setting. You can also change the registry manually using a package through software delivery.

The key that will need modified is:


For the various...

MFINN | 04 Sep 2008 | 0 comments

One of the problems with the canned compliance reports is the lack of easily isolated Service Pack information, so I created a report that allows you to select Windows 2000, XP, or Vista and then filter out the most recent SP for that OS.

  1. Create a new report
  2. Give your report a meaningful name
  3. Enter SQL directly
  4. Copy and paste this SQL into the text box
  5. Click finish (testing won't work here, because we need to create a few parameters first)

*Continued below*

SELECT T0.[Name] AS 'Name', 
T0.[Domain] AS 'Domain', 
T0.[Last Logon User] AS 'Last Logon User', 
T1.[OS Name] AS 'OS Name', 
T1.[Service Pack] AS 'Service Pack' 

FROM [Inv_AeX_OS_Operating_System] T1 
RIGHT OUTER JOIN [Inv_AeX_AC_Identification] T0 
ON T1.[_ResourceGuid] = T0.[_ResourceGuid] 

WHERE T1.[OS Name] LIKE %...
Screenbert | 04 Sep 2008 | 0 comments

I recently had someone ask the following:

I watched your video regarding application metering, I can make everything work besides the reports. The application metering agent doesn't seem to report anything back to ns server. I tried some different settings but I cannot get it to work, do you have any experience about this?

Usually the problem is how you setup the task. When you setup the task you have four options:

  • Send application start events
  • Sending application stop events
  • Deny users the ability to run the applications in this monitor policy
  • Send application denial events
jjesse | 28 Aug 2008 | 0 comments

When creating custom Linux Inventory scripts make sure they are executable or the inventory will not run correctly.

An example would be if the script is cust-genps, run the following command: chmod 755 ./cust-genps from the directory cust-genps is stored in.


CondorMan | 28 Aug 2008 | 0 comments

The DSWeb Console and NS Console require .Net Framework 1.1 to be registered with IIS.

A quick way to fix this (or script this for multiple installs) is to run the following command:

%SystemRoot%\Microsoft.NET\Framework\v1.1.4322\aspnet_regiis.exe -i -enable

MFINN | 27 Aug 2008 | 2 comments

Here's some SQL that'll query computers with MS Office 2003 without the Office 2007 compatibility pack. Just go to reports, create a new one, and select 'Enter SQL Directly', then copy and paste the sql into there.

SELECT T0.[Domain] AS 'Domain', T0.[Name] AS 'Name',
T0.[OS Name] AS 'OS Name', T1.[Name] AS 'Name' FROM 
[Inv_AeX_AC_Identification] T0 INNER JOIN 
[Inv_AeX_OS_Add_Remove_Programs] T1 ON 
T0.[_ResourceGuid] = T1.[_ResourceGuid] WHERE T1.[Name] 
LIKE 'Microsoft Office%' AND T1.[Name] LIKE '%Edition 
2003%' AND T0.[Name] NOT IN (SELECT T0.[Name] AS 'Name'
FROM [Inv_AeX_AC_Identification] T0 INNER JOIN 
[Inv_AeX_OS_Add_Remove_Programs] T1 ON 
T0.[_ResourceGuid] = T1.[_ResourceGuid] WHERE T1.[Name] 
LIKE 'Compatibility Pack for the 2007 Office system')