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Showing posts tagged with Client Management Suite
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riva11 | 11 Aug 2008 | 0 comments

I found a great video about Intel vPro Technology published on ICTV, an Italian WEB TV dedicated to technology and digital life. This presentation shows (in Italian language) the main features about this Intel vPro technnology, giving some information about Altiris and third party tools.

Here's the link: Ictv : Intel vPro video

Antonp | 05 Aug 2008 | 0 comments

I recently experienced an error in my Altiris Log Viewer that came up every 30 min when it was scheduled to run.

Error below:

Failed to find audit ini file at C:\Program Files\Altiris\Altiris Agent\auditpls.ini 
Process: AeXNSAgent.exe (116) 
Thread ID: 632 
Module: AeXAMAgent.dll 
Source: AgentUtils::GetAuditIniPath 
Description: Failed to find audit ini file at C:\Program Files\Altiris\Altiris Agent\auditpls.ini 

Error was resolved by applying the following settings in the Notification Server:

Configuration>Solution Settings>Software Management>Application Metering>Application Metering Solution Configuration. 

There is a section titled Inventory Solution Integration.

Select "Client Based Inventory Solution" and Apply.

This will fix the error and prevent the error messages from appearing in the Altiris Log Viewer again.

BRING | 04 Aug 2008 | 1 comment

Recently, it was discovered that a client machine had a Task History entry for Hardware Inventory, AEXMACHINV.exe of 'Task Stopped'? In fact, AEXMACHINV.exe stays active and in place, showing up in the computers task manager until a time-out occurs. Of course, there was no hardware inventory on the server either. What happened?

Well, occasionally the computers operating system services can become corrupted. In this case, the installation of the WMI service on this computer was in a corrupted state. A removal and re-installation of WMI resolved the problem.

dpeluso | 04 Aug 2008 | 1 comment

I may be crazy but I could not find a nice easy way of reporting on the success of a software delivery task other than the 'status' tab (Which I can't copy to Excel).

So when I came across KB Article: How do I make a report that will give me the same info as the Status tab?

I was very happy however there are 2 issues:

  1. I need to specify the GUID.
  2. I need cannot limit based on success or failed.

So attached is my report that solves these issue, please rename from .txt to .xml.

By the way there are no warranties etc. my environment is NS v6.0.6074

Patrick Tyler | 31 Jul 2008 | 6 comments

In the latest user group meeting, many have asked how a target collection can be created using AD groups for software delivery or other actions. I have found a KB article that tells you how to use SQL criteria to take AD Groups (With Users) and turn them into machine collections for NS policies.

Here is the article for reference: It is KB article number 39250.

I hope this helps!


Bcomp | 31 Jul 2008 | 0 comments

How do you set up the Inventory for UNIX to execute on a Non-English Locale system? This tech tip will help you along the way.

The Bash shell allows for modifying environment variables for child process without affecting the main operating system environment. The main inventory for UNIX/Linux binary is a shell script called 'aex-runinvnow'. By modify the 'aex-runinvnow' script as shown below, we can leave the operating system to use the non-English locale while allowing the script and its child processes to run with the C or Posix locale.

The aex-runinvnow shell script can be found in the following directory on the Notification Server. You will need to drill down to the appropriate platform and processor.

C:\Program Files\Altiris\Notification Server\NSCap\Bin\Unix\Inventory

Open the file in a text editor (see note below...

nravenscroft | 22 Jul 2008 | 0 comments

Last time we covered adding a collection picker to your reports. In case you missed it you can find it here. I know after reading the prior tip you were excited beyond belief, and happily adding collection pickers to all your reports.

That is until you realize that you have to select a collection each and every time you want to run the report, and most of the time you end up selecting the same collection. Fear not, because today I'll show you how to set the default collection.

First off we need to pick a collection. Let's go with the All Computers collection. We'll need to browse to the collection in the NS console right-click it and choose properties.

marcoads | 21 Jul 2008 | 0 comments

Want to use WiseScript to force a reboot, but do not know how? These steps can help you do just that. This tip will tell you the commands to use in order to reboot with WiseScript.

To create a Force Reboot:

  1. Go to the Build Settings page under Build Options.
  2. Check the check box named No Reboot Message During Silent Installs. If you run the install in silent mode, the system will reboot for you.

Another way of forcing a reboot without running your main install in silent mode is to execute a second executable in silent mode. You will need to create a second executable with Wise. Create a script containing one line of code using the Set Variable action in the Script Editor.

In the Set Variable dialog, enter RESTART in the Variable field. Enter S in the New Value field and click OK. Go to...

trb48 | 18 Jul 2008 | 5 comments

There are several different ways to update Windows computers. Most people use Windows Updates. That doesn't work well in a corporate environment, especially if you need to make sure that the computers get updated. Another useful way to update your computers is to use Altiris Patch Management. There have been a few great articles on Patch Management lately:

You can also download...

nravenscroft | 18 Jul 2008 | 1 comment

The Item picker is a great tool for extending the functionality of reports. More specifically the collection picker allows you to dynamically manage the scope of your reports.

In this article we'll go over how to create and use a collection picker.

Go ahead and click finish and then open the edit windows for the report.

Once in the Edit window we'll need to create a couple parameters, so click the New Parameter button and create a basic string parameter called AppName be sure to click the box for to Prompt User, type a friendly name and set the default...