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ianatkin | 05 Sep 2014 | 2 comments

I often find myself peeking into Altiris databases with the goal of finding a particular piece of information. The only problem is, I rarely know what table it's stored in.

There are three options at this point,

  1. Stare vacantly at the database, scanning through every table name waiting for an internal bell to tinkle
  2. Google till you dribble
  3. Run a SQL Query to find your table

In case you are an option (3) type of admin, this is the query to use,

SELECT  *
FROM    sys.tables
WHERE   Name LIKE '%BIOS%'

SELECT  *
FROM    sys.views
WHERE   Name like '%BIOS%'

Where here, in this instance, I'm looking for tables and views whose name includes the string "BIOS". This is a truely invaluable little query, and very helpful when trying to update reports across database versions. It's even quite handy if you simply are feeling a bit nosey.

ohzone - CherylPeterson | 04 Sep 2014

You may notice a few changes in the Endpoint Management Community product names. We've updated the product names to align more closely with what appears on the Symantec.com site as well as the terms that Symantec Support use. Product descriptions have also been updated. These changes offer a better description of what the product does and in some cases indicates a product's End of Life (EOL) status.

All forums and threads are still available and searchable. We hope you find these changes helpful.

kedar_k | 26 Aug 2014 | 7 comments

ITMS 7.5 SP1 HF2 is available through SIM. It has fixes for the following components:

  • Symantec Management Platform
  • Deployment Solution
  • Inventory Solution

You can access the ITMS 7.5 SP1 HF2 release notes from the following location:

Symantec™ IT Management Suite 7.5 SP1 HF2 powered by Altiris™ technology Release Notes

SK | 17 Aug 2014 | 0 comments

Hello avid packagers.  

I would just like to inform you that Raynet is aiming to add SWV support to its RayPack product by the end of September.  

I will update you again when it is available.  

Scott.

ianatkin | 25 Jul 2014 | 1 comment

Last week saw us having a few festivities to mark the end of a major project here; our XP to Windows 7 migration. We're all pretty chuffed with what we've achieved here; a very smooth user upgrade with remarkably few hitches considering from start to finish the project of migrating nearly 2900 machines took 7 months. 

Windows7_Rollout_1.png

This really was a remarkable success. The target time to migrate a user's desktop from XP to Windows 7 was set at 1hr, and this average time was to hold no matter what the site link speed was, and despite the fact that machines would be competing with up to 15 machines being deployed concurrenty.

Most of the migrations were also complicated by the fact that they were at user's desks which were distributed across 50 sites. To enable the deskside techs to focus on confirming machine configuration, specialist software requirements, and...

kedar_k | 21 Jul 2014 | 8 comments

ITMS 7.5 SP1 HF1 is available through SIM. It has the fix for the following issue:

DOC7555.JPG

You can access the ITMS 7.5 SP1 HF1 release notes from the following location:

Symantec™ IT Management Suite 7.5 SP1 HF1 powered by Altiris™ technology Release Notes

-

You can access the ITMS 7.5 SP1 HF2 release notes from the following location:

Symantec™ IT Management Suite 7.5 SP1 HF2 powered by Altiris™ technology Release Notes

ryanschoenherr | 09 Jul 2014 | 0 comments

Join our webinar on July 29th @ 11AM EST to learn about our Universal Imaging Solution.

 

                                            REGISTER HERE NOW!

         

            Screen Shot 2014-07-09 at 2.53.51 PM.png

Screen Shot 2014-07-09 at 2.48.48 PM.png

ianatkin | 02 Jul 2014 | 15 comments

Just imported some job binary for normally well behaved jobs on a new DS6.9 SP6 server (on Windows 2008 R2 with SQL Server 2012) and started getting this error on tasks running embedded scripts.

Never seen this before which is odd as I've been using these job sets for years (since SP4). It's an access denied problem...  and sometimes it happens... sometimes it doesn't.

Feels like a support ticket is looming... :-(

kedar_k | 19 Jun 2014 | 0 comments

Migration: A migration is when you install the latest version of the IT Management Suite solutions on a new server, and then migrate the data from the earlier ITMS solutions to the latest version of the application.

Upgrade: An upgrade is when you install the latest version of ITMS on the same hardware, server operating system, and database.

You must migrate the Notification Server 6.x or 7.0 data to either Notification Server 7.1 SP2 or Notification Server 7.5. After migrating the data, you must first upgrade to either ITMS 7.1 SP2 MP1.1 or ITMS 7.5 HF6 depending on the path you choose and then upgrade to ITMS 7.5 SP1.

The following diagram gives an overview of the migration and upgrade process:

Migrating to IT Management Suite 7.5 SP1

You can use the following reference documents:

...