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Showing posts tagged with Altiris IT Asset Management
Showing posts in English
SK | 20 Mar 2014 | 1 comment

Hello all,

I have attached three English EULA's pertaining to Altiris Product's as it appears that the EULA's are not easily found.

 

The EULA associated with the SIM install itself.

The EULA for ITMS 7.5

The EULA for the 9 hotfixes that are available after installing ITMS 7.5

 

I hope that this blog is continuously updated by the community adding either new English EULA's or the existing EULA's in non-English languages.

SK | 20 Mar 2014 | 0 comments

Hello all,

Today I ran into the above mentioned problem whilst trying to perform a clean install of ITMS 7.5, so I thought I would share what worked and what didn't.

Windows 2008 SP1 R2 with SQL 2012 SP1.

SQL was initially configured for Windows Authentication.  When SIM failed, I manually created the database to no avail.

I then changed to mixed authentication and changed the SA account (as I obviously didn't know what the original one was) via the UI.  Unfortuantely, the SA account had the same problem.

 

What worked was running the following query:

USE master
GO
ALTER LOGIN [sa] WITH PASSWORD=N'NewSAPassword', CHECK_POLICY = OFF
GO
ALTER LOGIN [sa] ENABLE
GO

 

This allowed SIM to create the database and begin the installation phase.  Once ITMS 7.5 was installed, and the 9 hotfixes (required a rebot beforehand), I opened the Database Settings page and...

SK | 06 Mar 2014 | 2 comments

The following query will list the contents of all item folders found within the console:

SELECT vi1.Name As Folder,vi2.Name AS Item
FROM vItem vi1
JOIN vItemFolder vif ON vif.ParentFolderGuid = vi1.[Guid]
JOIN vItem vi2 ON vi2.[Guid] = vif.ItemGuid
ORDER BY Folder,Item ASC
--WHERE vif.ParentFolderGuid = 'folderguid'
--WHERE vi1.Name = 'foldername'

If you wish to use one of the WHERE clauses, then make sure you remark (--) the ORDER BY line.

SK | 04 Mar 2014 | 1 comment

Release Notes and the actual RU can be obtained from HOWTO81832.

MS_ITMS | 26 Feb 2014 | 0 comments

Performance degradation can happen due to multiple reasons. The main bottlenecks that would affect performance are:

  1. Memory
  2. Disk IO
  3. CPU
  4. Blocking
  5. System resource contention
  6. Application design problems
  7. Queries or stored procedures that have long execution times

Please check the Article below which has articles from Symwise, Connect, Few Querys, 3rd Party Tools and Articles

Articles from SymWise

Creating a maintenance plan in SQL Server 2005 or 2008 to optimize database performance
http://www.symantec.com/docs/HOWTO8589

SQL Tuning and Performance
http://www.symantec.com/docs/HOWTO5289

Notification Server performance issues due to SQL index...

SK | 19 Feb 2014 | 1 comment

"Symantec™ IT Management Suite 7.5 HF4 powered by Altiris™ technology Release Notes" (http://www.symantec.com/docs/DOC7126)

SK | 12 Feb 2014 | 1 comment

If you have chosen to create your sites and subnets manually instead of importing them from AD, what is the easiest way to create filters that contain the computers associated with those sites?

The following query is one way of achieving this goal (another method would be to target the actual subnets contained in each site):

  SELECT ip._ResourceGuid
  FROM Inv_AeX_AC_TCPIP ip
  JOIN vSubnet sub ON sub.Subnet = ip.Subnet
  JOIN vSiteSubnetMap map ON map.SubnetGuid = sub.[Guid]
  JOIN vSite s ON s.[Guid] = map._ResourceGuid
  WHERE s.Name = 'name of site'

SK | 12 Feb 2014 | 0 comments

If you don't like drilling down into the usage report, here is a SQL query that you can run to find usage data either for all files that have been metered or for a specifc file:

SELECT rf.Name AS [File],c.Name AS Computer,wu.UserId,
ms.[Month Year],ms.[Run Count],ms.[Last Start]
FROM vAMMonthlySummary ms
JOIN vComputer c ON ms._ResourceGuid = c.[Guid]
JOIN Inv_Global_Windows_Users wu ON ms.UserGuid = wu._ResourceGuid
JOIN RM_ResourceFile rf ON ms.FileResourceGuid = rf.[Guid]
--WHERE rf.Name LIKE '%part of filename%' --provides data for specific file
ORDER BY c.Name,wu.UserId ASC

SK | 08 Feb 2014 | 1 comment

The following query maps item names to the three different guids found within the ResourceAssociation table, allowing you to understand its contents better:

SELECT
vi1.[Guid] AS ResourceAssociatiopnTypeGuid,vi1.Name AS ResourceAssociatiopnType,
vi2.[Guid] AS ParentResourceGuid,vi2.Name AS ParentResource,
vi3.[Guid] AS ChildResourceGuid,vi3.Name AS ChildResource
FROM vItem vi1
JOIN ResourceAssociation ra ON ra.ResourceAssociationTypeGuid = vi1.[Guid]
JOIN vItem vi2 ON vi2.[Guid] = ra.ParentResourceGuid
JOIN vItem vi3 ON vi3.[Guid] = ra.ChildResourceGuid
ORDER BY vi1.Name ASC

SK | 31 Jan 2014 | 0 comments

The following query will display those computer assets that either do not have a department or an owner associated with them:

SELECT vc.Name AS Computer,vado.Department,vauo.[User Name] AS [Owner]
FROM vComputer vc
LEFT JOIN vAssetUserOwner vauo ON vc.[Guid] = vauo._AssetGuid
LEFT JOIN vAssetDepartmentOwner vado ON vc.[Guid] = vado._AssetGuid
WHERE vado.Department IS NULL
OR vauo.[User Name] IS NULL
ORDER BY vc.Name ASC