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Showing posts tagged with IT Asset Management
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ohzone - CherylPeterson | 24 Jan 2013 | 1 comment

The Vision 2013 Call for Papers is now open.

Do you have a case study featuring successful implementations of Symantec products? Or best practice tips and trick using Symantec solutions? The Vision team is now accepting proposals for sessions at Vision 2013 Las Vegas.

To apply, simply provide a brief summary of what you would like to cover in the session and why it would appeal to Vision attendees. The Vision team will respond to all applications by February 21, 2013.

UPDATE: The deadline to submit your Papers has been extended until February 21, 2013

You can submit your proposal...

Ludovic Ferre | 23 Jan 2013 | 0 comments

The Symantec product listing xml was updated Monday.

Here are the information we have from it:

File name: symantec_v2.pl.xml
File hash: 3e447dd07844f9fad531a3240215a11b
File date: 2013-01-18 15:37
File size: 13,990,445 bytes (~14MB)
Release date: 2013-01-21

From the Git commit [1] we can see the following changes:

  Add /solutions/7_1/mobilemgmt/7_2_sp2_1_rtm/symantec_mobileframework_7_2_sp2_1_x64.msi_info ...
mgreer | 21 Jan 2013 | 5 comments

This webinar discusses the new features and capabilities for configuration now available with ServiceDesk 7.5 for quick, effective remediation of end-user incidents, system problems and change management.

Topics / Agenda:

Incident Classification
Service Queues and Routing Rules
SLA Management
Automated Notifications
Rulesets
Best Practices

Webcast duration 47 minutes

Access the prerecorded webcast here: http://bit.ly/11UyRAY

Ashish-Sharma | 02 Jan 2013 | 1 comment

Hi,

Someone asked, 

What is difference between Altiris Vs SCCM ?

What Can I do with altiris ?

Attached Document explain Briefly difference between Altiris Vs SCCM 2007.

Source:

http://myitforum.com/cs2/files/folders/comparedocs...

ohzone - CherylPeterson | 06 Nov 2012 | 0 comments

Twitter users @SymantecEMM has changed it name to @SymcEndptMgt ! Follow us for news and information from the Endpoint Management team!

You'll be glad you did!

tgrandpre | 12 Oct 2012 | 0 comments

As a current Endpoint Management customer, you are likely already entitled to upgrade to the latest version as part of your maintenance. Since the 6.x release, Symantec has released a number of very powerful enhancements and improvements that will likely benefit your organization. 

In this *recorded webcast, you'll learn about the latest features of Symantec Endpoint Management, as well as understand how to locate the resources and assistance for a successful migration from previous versions. There are numerous tools and tips to help you make the upgrade easy.

This webcast includes technical details that are sure to help you plan your move and reap the benefits of Symantec’s Endpoint Management solutions.

View Webcast HERE

*Live...

Ludovic Ferre | 12 Oct 2012 | 2 comments

A customer of mine reported a problem editing Security Accounts and associating credentials with account, or account to roles.

I had a look at the customer SMP logs and found that it was full of SqlExceptions.

We had a remote session on this today and found that the problem comes from SQL right for the account, which are not sysadmin on the SQL Server and could not read data in sys.syslockinfo, and this caused any call to spResourceAssociationsLoadData to fail.

Granting read on the sys.syslockinfo resolves the issue.

With that said, good week-end Connect!

hugo_parra | 09 Oct 2012 | 3 comments

Continuing our commitment to help you, our users, get the most value out of the Endpoint Management solutions, the product team is sponsoring twelve groups on Connect. In these groups, you will find the best how to videos, articles, and product extensions available. By participating in one or more of these groups (depending on your needs and interests) you will gain access to best practices and content that has been reviewed by our subject matter experts. You will also find access to insightful advice from other users and a trusted conduit for submitting ideas for new content and improvements to our product team.

All these groups are live now! We encourage you to join these sponsored groups and start collaborating with our product team to make our solutions as valuable to you as they can be.

For more information on what a sponsored group is and for instructions on how to join and contribute, see the following article:
...

Ludovic Ferre | 09 Oct 2012 | 1 comment

I was in Spain helping a customer migrate their 7.1 SP1 servers to 7.1 SP2 Rollup 4, and I encountered a strange issue that I am finding, today, on my test servers as well.

The issue, as the title indicates, relates to the Security Role Manager, and was found in one (the reporting server) for my customer. I still need to create a case and send it to our backline / engineering team, but wanted to reserve the primer to Connect.

Now, to be more precise here is how I found the issue on my server (it's slightly different from the customer server - but the root is the same):

  • Clone the Symantec Admin role
  • Open the Security Role Manager
  • Select the "Resources" view, here is what it looked like:

  • Click on the pen to limit the role view on the Resource tree:

...

Pascal KOTTE | 03 Oct 2012 | 4 comments

Did you already angry because not able to export or copy/paste (text) the content of a filter ? As we were able with NS6 crying

With a report, we still are not able to copy/paste directly into Excel no It is one our feature request to Symantec enlightened thanks to vote those: