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Endpoint Management Community Blog

Showing posts tagged with Altiris IT Asset Management
Showing posts in English
ohzone | 27 Sep 2010 | 2 comments

Crown Worldwide operates its executive relocation and records management business in 250 offices across 52 countries. As business demands drove the need for faster service and tighter email security, the company replaced ineffective spam filtering and antivirus products with Symantec endpoint and messaging security solutions. This has helped reduce monthly spam volumes by nearly 1.3 million and the company is now free of disruption from malicious code. Convinced that the best way to gain true security is through endpoint visibility, the company is now adopting endpoint management across the enterprise.

Read more here: Crown Worldwide Group

or download the PDF below

Pascal KOTTE | 04 Oct 2010 | 20 comments

I was trying to find the latest release notes (and latest version) for SMP 7.0...

And see the https://KB.ALTIRIS.COM is now out of order and replaced with http://www.symantec.com/business/support

 

-------------------------------------------------------------------------------

Hum... As any normal human, I am under the "temptation" to find any reason to reject this change, because want to retain its old habits !!!

But, honestly, without "changing", our world does not have any meaning.

So let's have a look...

Hum:

...

ohzone | 20 Sep 2010 | 3 comments

Even in the fast paced world of technology, there are early adopters. When managed IT providers were just a luxury for mega-corporations, mindSHIFT Technologies, Inc. changed the paradigm by offering enterprise environments and expertise to SMBs. Seeking strategies for scalable growth without adding staff, mindSHIFT turned to Symantec for process automation, asset discovery, and client and server management solutions. mindSHIFT is now able to provide proactive support and deliver better customer service through automated processes, and will be able to deploy new software for customers 10 times faster.

Read more here: mindSHIFT Technologies, Inc.

Download the PDF below

Fran Seitz | 10 Sep 2010 | 0 comments

Hi,

My name is Fran Seitz and I am a recruiter with Long View Systems.  Long View Systems is an IT consulting and procurement organization with offices in Calgary, Vancouver, Edmonton, Denver, Dallas, and Houston. 

We currently have a need for an Altiris Asset Management Consultant for our Denver branch office.  I realize that individuals with a strong background in Asset Management (Altiris) are difficult to find so any help you can provide is greatly appreciated! 

If you are interested in this opportunity or can help me network with individuals in the field, please contact me at either number listed below or via my email address:  fran.seitz@lvs1.com

Thanks,
Fran

Fran Seitz
Recruiter - Denver
LONG VIEW
A Clear Vision of Technology Solutions
Direct:  303.729.2051
Cell:  303.906.7545

Ludovic Ferre | 03 Dec 2010 | 4 comments

The vComputer view provides an easy access to managed computers, however in very large reporting server this view (built on many other abstration) is taking a lot of time to run and is not the most efficient base to built report. How could we provide similar information without the overhead?

The following SQL query will return the guid, name, IsManaged, server (based on OwnerNSGuid) from the database using 3 tables and 2 joins.

create view dbo.vComputer2 as
select ir.Guid, ir.IsManaged, im.Name, ns.name as 'Server'
  from ItemResource ir
  join Item im
    on ir.guid = im.guid
  join Item ns
    on im.ownernsguid = ns.guid
 where ResourceTypeGuid='493435F7-3B17-4C4C-B07F-C23E7AB7781F'

On a reporting server with 60,000+ managed computers this query ran in 12 seconds returning 62,921 rows. In...

sdionne | 27 Jul 2010 | 0 comments

This information comes from Technical Solutions Expert Ben Markowitz

Have you ever wondered what is taking up space on your file servers? Altiris Inventory Solution includes a report titled ‘Disk usage by file extension’. While this is an excellent starting point, the default list of file extensions may not cover your needs.

Modifying the list of extensions was achieved in Inventory 6 with the utility ‘apedit.exe’. This utility has been retired in Inventory Solution 7; it is still, however, a relatively easy task.

The entire article can be read here: Recovering Lost Storage Space with Altiris Inventory Solution 7

Ludovic Ferre | 03 Jun 2010 | 0 comments

It appears that the custom dataclass creation module in SMP 7.x contains the option to set a dataclass to handle multi-row entries, however with my customer we could not get the tick box to effectively turn an existing data class to multi row.

So in the end we resorted to export/import with a manual edit of the xml (using notepad++) to set the multirow parameter to true instead of false.

I will try to replicate this as soon as I am back in the office, but right now I am wondering if during the design it was considered that updating dataclass should not be allowed (thus changing from single to multi-row or the opposite be ineffective any times after dataclass creation).

Having said that we tried to create a new dataclass but this failed for some unknown reasons (the dataclass never appeared on the custom dataclass section).

And a final word on the brief report from my customer: custom classes not created via the custom class wizard (imported for example)...

mmathews | 13 May 2010 | 0 comments

Are you ready to upgrade to Altiris 7.0?
 
An important question to ask when considering upgrading, we don’t need to just rush into installation.  Too often, want to upgrade to the next best thing before all pieces have been put together, but should we even upgrade then?  Things to consider:

  • Is my environment ready?
  • SQL 2005 is required, do you have the licensing to upgrade or will that be an additional purchase?
  • Do I have current maintenance on my Altiris products where I will be able to upgrade?
  • Technical Knowledge?
  • Do I have the technical knowledge to troubleshoot if something breaks or will I constantly have to call support?
  • Maybe a professional technician who has experience with this install would be better
  • Do you have custom reports or code which could be broke which is business critical?
  • SQL Experience is a plus when migrating the database to...
dfrancis | 03 May 2010 | 0 comments

Are you still running Altiris 6 with Asset Management Solution?  Have you created custom Resource Types but have been frustrated that the icon for these is always that computer/telephone combination icon?  With some quick edits to the XML of the Resource Type and re-importing it, you can change the icon to virtually anything you want.

Our company is starting to purchase several iPad's and we wanted to keep them as a separate resource type since they aren't exactly computers or cell phones / smart phones.  We also have several other custom resource types and it was getting frustrating staring at several completely different resource types that all shared the same icon.

If you view the XML on one of the standard resource types like Computer or Monitor, you'll see a line below the localizations section but above the security section that looks something like this:

<presentation defaultImage="/Altiris/Images/icn20Comp-...
mmathews | 20 Apr 2010 | 0 comments

This is an article I found while doing a little research.

Please see link:

http://www.myitforum.com/inc/upload/11291ITAM-WP-SAM-Lezin-30Jul06.pdf

Thanks,
Misty