Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Endpoint Management Community Blog
Showing posts tagged with Workflow Solution
Showing posts in English
ohzone - CherylPeterson | 29 Jul 2011 | 0 comments

Happy SysAdminDay!

I'm kicking myself for nearly letting this one sneak by without my notice! But how can I let the day pass without giving a shout out to all the Connect members to toil away and don't get nearly enough recognition?!

This day isn't as widely known as International Talk Like a Pirate Day but it's still a day that's dear to my heart because it's one day out of the year that recognizes YOU! Without you, I wouldn't have a job, so keep up the good work!

Go ahead, take tomorrow off!

bold | 28 Jun 2011 | 3 comments

Sometimes incoming emails are not processed correctly by ServiceDesk 7 and error messages stating: "Thread was being aborted" appears in sd 7 logs.

Cause: By default email monitor project when deployed to iis works 90 seconds and then terminates.

Solution: You should increase the timeout of the Email monitor webservice. In order to do that in email monitor project go to "Resources" tab and find web.config file. Open it for edit and add the string: httpRuntime executionTimeout="number of seconds" and then deploy the project. We increased the timeout up to 100 minutes so our string looked like: httpRuntime executionTimeout="6000". After that the error disappeared.

AnaMan | 09 Jun 2011 | 0 comments


I would like to share this suggestion because I know from my own experience that it could take a long time to discover where is the problem.

Tip concerns making nested or repeating loops used for parallel splitting.

Usually for parallel splitting is used For Each Element in Collection component. But you must know that its logic is based on hidden variable called IteratorPrefix_<GUID> passed along the next element path and it is removed only on finished path. So both parallel paths (this with Task 1 also) gets this variable. After finishing all parallel tasks Wait For Specified Workflow Components In Model component will allow to continue the process and iterator variable will be passed back to the same For Each Element in Collection component! Because for component it means that should continue the previous loop, it won't start the new loop! What more, when the index will be out of the...

Sean Yarger | 08 Jun 2011 | 0 comments


Let’s pretend for a moment that you’re on a business trip. You hear the boarding call for your flight and reach down to grab you laptop – only your laptop isn’t there. Whether it was left at security or snagged by another traveler in the terminal, your laptop is gone and your company data is at risk.


So what do you do? Typically you’ll need to make a call to the office, notifying your IT department of the incident. This call will initiate a chain reaction of events set into place to ensure measures are taken to secure the files and equip you with a new device to keep business running as usual. This process typically involves a series of forms, approvals, signatures, etc.


While it may sound simple, enforcing processes with effectiveness is one of hardest things for companies to do. With multiple people involved and steps required, any number of things can go wrong, slowing down the process –...

ohzone - CherylPeterson | 02 Jun 2011 | 0 comments

On June 9th (11am – 8pm) Symantec is hosting a Career Fair at our Springfield Oregon location, please join us for an opportunity to meet our Enterprise Support Services, Inside Sales and Finance/Business Operations teams. Walk-ins are welcome (resumes required).  More information can be found here:

ohzone - CherylPeterson | 31 May 2011 | 0 comments

The WorkflowSWAT group on Connect is getting a face lift! Perhaps you've noticed that some of the helpful links haven't been too helpful recently. We've noticed too, so we've gotten out the tape measure and chalk and making renovations.

First and most noticable is the name - it will now be known as Symantec Workflow. This won't affect your bookmarks at all - the url hasn't changed

You know the WorkflowSWAT site, we're linking up and soon will be providing blogs and and links to videos, downloads, training info - things you ask for every day, and the Connect forums to ask questions of the Workflow experts.

Are you part of the group yet? If not ...

ohzone - CherylPeterson | 27 May 2011 | 0 comments

Symantec is hiring a Senior Technical Support Engineer, Endpoint Management & Mobility, for the office in Lindon, UT

Please read the attached document for qualifications and how to apply.

Randall Newnham | 09 May 2011 | 0 comments

It has been seen that web links within the Description field can cause formatting issue in the Process View window when displaying an incident (see screenshot).

The cause of this is how the Process Manager parses this. To work around this, make sure you put some non-link text before the web link. Once it parses the boundary, then it is able to format correctly.

ohzone - CherylPeterson | 01 Apr 2011 | 0 comments

So, you're all registered for Vision and you're wondering who else from Connect will be there.

We're gonna make it easy on you! Add your name to the comments section in this blog posted in the Vision Community, and Leslie will print you out a nifty sticker with your username and avatar. Then, stop by the Internet Lounge at Vision and pick your sticker up. :)  That way, one of us from Connect will have the opportunity to meet you. And soon, all your fellow Connect users will realize that YOU are the one with all those fabulous comments.


DEADLINE: You have to add your name by April 25 to this thread. That way I'll have time to create the stickers and print them in time for the event.

Remember, comment on the blog post in the Vision...

dfnkt_ | 28 Mar 2011 | 1 comment

Anyone who has ever allowed the grid component in Workflow Solution to be editable can tell you this: It has to do a postback before you write changes to the database. The postback happens on the value of the form changing which is fired when you leave the grid control. 

Do you know what happens when you don't click out of the grid control to fire the postback and click Save / Update / Commit or whatever you named your button? Your last change goes the way of the dodo bird, gone forever (in my experience).

To combat this you can make use of some *sigh* javascript *sigh*. The default name for a form builder page in Workflow seems to be 'form1'. You can verify this by opening said form in production or debug and viewing source, do a CTRL+F and search for "form", you should find what you're looking for.

What you need to do is to add an onClick() event to your Submit/Commit button on the form to execute the following code: