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Endpoint Management Community Blog

Showing posts tagged with Symantec Management Platform (Notification Server)
Showing posts in English
SMP 7.1 filters with less than (<) character in name don't show up in picker list
jason.f | 22 Apr 2013 | 1 comment

I created a filter in SMP based on software inventory and when I named the filter I had a less than sign in the name (<) and this caused this filter and another filter with a similar name to not show in the list to apply to when building a managed software delivery policy. This caused a bit of frustrations for a few minutes (since the filter search sucks) untill I figured out what the issues was. I've tried a few other characters and the ones I tested worked fine ( "!,%,#,>" ).

Here's the filters I was trying to build:

Computers with Firefox installed - Already existed and showed up in filter picker.

Computers with Firefox < 19 installed - Caused both of these filters to not show up.

 

Jason

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Tackle Windows Migration Now with Symantec
ohzone | 15 Apr 2013 | 0 comments
As of April 2014, Microsoft will no longer offer service to Windows XP. With the deadline approaching, many organizations are either preparing or putting off their respective migration to either Windows 7 or Windows 8. With a well-crafted Windows migration strategy in place, companies can improve user productivity, enhance security, and avoid high installation costs. Symantec suggests a four-pronged approach to help ease the burdens migration can cause. These suggestions are: 
  1. Assess
  2. Prepare and plan
  3. Ready to migrate
  4. Post-migration management
Coupled with Symantec’s superior migration solutions that both simplify and secure the overall process, these tips will help your organization successfully navigate the complex process quickly and efficiently. Stop worrying about tomorrow and let Symantec help you today! To learn the best tips for successful migration, check out this article:...
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Customer Success: Florida School District Centralizes Management & Security of More Than 85,000 Endpoints
ohzone | 04 Apr 2013 | 0 comments

Hillsborough County Public Schools, located in Southwestern Florida, is one of the largest school districts in America, covering a total area roughly the size of Rhode Island. Over the last 10 years, the school district saw not only an influx in students, but also in the use of technology in schools. With over 267 school sites and more than 85,000 endpoints, it became imperative to select a solution that was not only simplified but also centrally managed. To resolve this issue, Sharon Zulli and the IT department, selected a variety of solutions from Symantec. As a result all 85,000 endpoints are secure and can be remotely managed for convenience to faculty and staff. Risk posture was improved, but most of all management was simplified with automatic updates that deploy quickly and efficiently. To learn more about how Symantec solutions helps simplify endpoint management and security, check out this CIO Digest article http://bit.ly/...

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Not What It Used To Be -- Endpoint Management evolves into a strategic business program.
ohzone | 03 Apr 2013 | 0 comments

Getting the right endpoint management solution in place is analogous to architecting and erecting a building. So where do you start?

Read this interesting article by Patrick Spencer in the latest issue of CIODigest http://bit.ly/10xDpJq

Screen Shot 2013-04-03 at 2.41.52 PM.png

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Where to check the EOL or any Release Details for a Symantec Product/Solution
Santana_Villa | 26 Mar 2013 | 0 comments

Product or Solution release details includes the following:

  • Version
  • Release Type
  • Release Date
  • End of Life
  • End of Limited Support
  • Last date for patch releases
  • End of Support Life
  • Last date to contact support

To get that information follow the steps below:

  1. Go to Supported Products A-Z  page.
  2. Select the product from the list
  3. On the right side box named “Product Support” select “Release Details”
  4. The information for selected product will be loaded on the main page.
  5. Use the dropdown menu to select the correct version of the product you are looking for.
  6. Example: see direct link to...
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How to Create a Report for the Results of a Filter, in Order to Save as CSV
dcudney | 22 Mar 2013 | 0 comments

I was wanting to save the results of a filter to an Excel file today, and I found that the filter did not have a "Save As" button. I found an article here that explained it, but I modified the report slightly to fit my needs. I was looking for way to get the list of computers in my Patch Test Group Filter. I used this SQL query to create a report to then save as a .csv:

 

SELECT Distinct 

r.Guid AS '_ItemGuid', 

r.Name AS 'Resource', 

r.[User], 

r.[System Type], 

r.[OS Name], 

vItem.Name AS FilterName

FROM 

vItem INNER JOIN

CollectionMembership INNER JOIN

vComputerEx AS r ON CollectionMembership.ResourceGuid = r.Guid ON 

vItem.Guid = CollectionMembership.CollectionGuid LEFT OUTER JOIN

Inv_AeX_AC_Identification ON r.Guid = Inv_AeX_AC_Identification._ResourceGuid

WHERE

CollectionMembership.CollectionGuid = 'd0fae853-3129-490f-86fd-e8a8bc0162f2'

ORDER BY r.Name ASC

All you need to change on this report os...

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Endpoint Management Future is Secure
ianatkin | 21 Mar 2013 | 0 comments

Good news from Symantec CEO Steve Bennett has arrived in the form of a Customer and Partner letter.

The important bit for us is that Endpoint Management is explictly listed as being a critical part of the Symantec portolio moving forward. This is something which was not clear in the previous company strategy annoucement.

He closes by saying,

"Despite any rumors to the contrary, all of these technologies remain a critical part of our product development and overall portfolio. We believe that through greater alignment of these technologies, Symantec will improve our product integration to help you improve and simplify your end users’ IT experiences"

I'm blogging this out as I know there are many Altiris Administrators out there who will let out a huge sigh of relief on this one.

Kind Regards,
Ian./...

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Top 5 Reasons To Remove Administrator Rights
stebro | 06 Mar 2013 | 0 comments

In previous articles, we discussed why users want administrator rights and why they need them. Now let’s explore why they shouldn’t have them. In today’s increasingly dangerous threat landscape, every organization’s security strategy should include the goal to remove administrator rights. Here are the reasons.

  1. Zero-Day Threat Protection: Arellia research has proven that running with reduced privileges can mitigate a majority of software vulnerabilities in Microsoft, Adobe, and Mozilla products. Any vulnerability has the potential to be a zero-day: meaning it is exploited before the vendor or security vendors know about it and have a chance to stop exploits with patches or antivirus \ intrusion prevention signatures. Running software with reduced privileges protects commonly software when exploited by vulnerabilities that take advantage of...
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Top 5 Reasons Why Users Need Administrator Rights
mmurphy7 | 22 Feb 2013 | 0 comments

In the last blog article we discussed the top 5 reasons why users want administrator privileges. In this article we will discuss the top 5 reasons why a user actually NEEDS administrator rights. Here are the top 5 reasons:

  1. System Utilities: many of the control panel applications require administrator rights including driver installation, disk defragmenter, and backing up the.
  2. System Settings: changing system settings such as the date\time or network configuration settings require administrator privileges.
  3. Software Installation: software that tries to install into the Program Files or Windows directory needs administrator rights to do so.
  4. Software Updates: application updaters require administrator rights in order to make changes to the applications in the Program Files directory. This includes updaters for Adobe, Java, and iTunes.
  5. ...
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Top 5 Reasons Why Users Want Administrator Rights
mmurphy7 | 22 Feb 2013 | 0 comments

Nobody likes to be restricted in their use of a computer, or think they are being limited because they don’t have administrator rights. Most users do not NEED administrator privileges, they just WANT them. So why do users want administrator privileges? Here are the top 5 reasons:

  1. Freedom: Users want administrator privileges so they can install or modify anything and everything on their computer. They may or may not view themselves as computer experts, but believe they know enough about computers to be able to make changes to their system without any negative repercussions. Unfortunately they are usually wrong, causing the IT department to spend countless hours fixing the issues.
  2. Control: Users also want more privileges on a computer because of the control associated with being able to call your own shots. Control leads to even more headaches for the IT department as they clean up the mess left by users who make changes without understanding implications...
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