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Endpoint Management Community Blog

Showing posts tagged with Symantec Management Platform (Notification Server)
Showing posts in English
2010 Top 25 Most Viewed Blogs
ohzone | 20 Dec 2010 | 0 comments

It's always interesting to see what other people are reading. Here's a chance to do that without looking over anyone's shoulder - so much less annoying that way. The most viewed blog posts in the past year.

25 Most Viewed Blogs for 2010

  1. Windows Installer & Safe Mode
  2. Ghost Explorer
  3. Uninstalling Altiris Agents
  4. Windows7 -Untangling Scripted Installs, Sysprep and Configuration Passes
  5. Wake on LAN (WOL) Utility
  6. ITMS 7.1 Beta - Now Available (Note: This beta cycle is now closed)
  7. Calling a...
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Seeking Altiris expert in Memphis, TN
iancorcoran | 13 Dec 2010 | 0 comments

I am seeking an experienced Altiris admin for a Sr. Technical Account Manager position currently open in Memphis, TN.  My team provides premium technical support to Symantec Business Critical Services customers for the Altiris Endpoint Management product family.  The ideal candidate for this position will have both broad Altiris technical knowledge and excellent customer management skills.

To learn more about the opportunity and apply please visit http://www.symantec.com/about/careers/search.jsp and use the Advanced Search link to search by Job Opening ID: 594747

Ian Corcoran
Senior Manager
Business Critical Services
Symantec Corporation 

 

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Quick link to Resource Manager
MBHarmon | 14 Dec 2010 | 0 comments

Did you know that you can enter a direct link to the Resource Manager of any managed computer without knowing it's guid?

Typically you get a long and complicated URL when you view the resource manager of any computer, however if you want to quick link to a specific one, or if you're like me and you jump around to different settings often you can link to those quickly using the following URL.

For SMP 7 the link is: 

'http://<SMPNAMEHERE>/Altiris/Console/Dashboard/DashboardView.aspx?name=<COMPUTERHERE>' 

For NS 6 the link is: 

'http://<NSNAMEHERE>/Altiris/Resource/ResourceManagerConsole.aspx?name=<COMPUTERHERE>' 

Just another handy tip to help your support teams get the information they need without bothering you.

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ITSM7.1 Interface Improvements - Create some Idea's
Trigger | 02 Dec 2010 | 4 comments

Have had a few discussions with Symantec staff regarding the new product and its interface and this site is the best way for them to collate any info or ideas people have.

I highly reecommend if you have an idea you think may improve the product to search the group for existing ideas and vote on them, or add a new idea if there isn;t one there already.

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Symantec Support KB notice - NS moving to SMP
KSchroeder | 29 Nov 2010 | 3 comments

Just a quick FYI for everyone...I was browsing the Support KB (SymWise) for Notification Server today and couldn't help but notice the following (wink):

IMPORTANT NOTICE!!

Notification Server (NS) will be renamed to Symantec Management Platform (SMP) on December 03, 2010. Once the change is completed, all items previously categorized as Notification Server (NS) will be found under Symantec Management Platform (SMP).

So, if you're looking for NS support KB articles starting next week, be sure to search with a Product Name of Symantec Management Platform instead of Notification Server.  We all know it is still NS though!  Not clear at this time if that change will also be applied...

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Managed Software Delivery Detection Rules and Registry Redirection
MikeWoodd | 23 Nov 2010 | 0 comments

This blog relates to deployment of software via Altiris Notification Server 7, using Managed Software Delivery policies, to any Windows 64-bit editions. It applies when the package is a piece of 64-bit software, and you are trying to use a Registry detection rule (e.g. the software installer is not Windows Installer software and you need to use some other detection rule type). 

If you try to use a Registry detection rule to detect a registry key under "HKEY_LOCAL_MACHINE\SOFTWARE", the compliance check/software detection may fail and the software may be unnecessarily reinstalled by the Symantec Management Agent. 

The reason for this could be that the Symantec Management Agent (which does the actual detection) is 32-bit software running under Wow64 (32-bit emulation mode) on the Windows 64-bit host. 

The Symantec Management Agent will be seeing the "HKEY_LOCAL_MACHINE\SOFTWARE" registry entries that are actually located...

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Subscribe to Your Favorite Author
ohzone | 17 Nov 2010 | 1 comment

Now you can follow your favorite Connect author! Does someone write articles, or create downloads that you find most helpful? You don't want to miss a word and now you can subscribe to that author and receive a notification when new content is published by that person - regardless of the subject or community.

Here's how:

Find a current post by your favorite author and click on "Subscriptions" at the end of the post.
Check the box next to the author's name and click "update"

That's it, you're done!

 

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Working with the CodebaseCache, a post on the GetPackageInfo series
Ludovic Ferre | 15 Nov 2010 | 4 comments

Today I spent a number of hours on the phone with remote hands on (something similar to webex) with a customer of mine working on the GetPackageInfo.aspx problem, that turns their NS environment into a no package delivery world from time to time...

This time around everything fell down when the nightly package refresh generated new snapshot for all 1,500+ packages on the NS. With 110+ package server (3 unconstrained, all other constrained) and ~7,000 clients in the middle of a software upgrade the package servers quickly reported all their packages not ready, whilst the clients added to the incoming load .

Cutting a long story short we looked at ways to speed-up the recovery of the Package Server agents on one of the uPS and found the CodebaseCache to be our worse enemy in that case!

Let's explain that. The cache is there to reduce workload on the database and store often used data (codebases, i.e. location where a package can be downloaded for given sites...

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Running Microsoft Windows 2003 32bit Guests with the /3GB switch in boot.ini results in stability issues
Andrew Bosch | 05 Nov 2010 | 0 comments

 

I spent hours troubleshooting this the other day and want to make sure the community doesn't do the same!  For current Altiris environments, this will become an issue as you upgrade your virtual environments!

 

Problem

Symantec Installation Manager (SIM) crashes with a Fatal Execution Engine Error.

Error

Event Type: Error
Event Source: .NET Runtime
Event Category: None
Description:.NET Runtime version 2.0.50727.3615 - Fatal Execution Engine Error (7A0979AE) (80131506)

Environment

Client Management Suite 7.0 on Windows Server 2003 R2 and SQL Server 2008 on box – all hosted on ESXi 4.1

Symantec Installation Management 7.0.816
 

Cause

Known Issue in VMware ESXi 4.1 with Software Virtualization.

...

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Watch out for user-mode installs...
KSchroeder | 01 Nov 2010 | 4 comments

Our IT Security lead asked me today how many people had installed "DropBox" (a file sharing/syncing app).  So I pulled up my Add/Remove programs report, plugged in "%Drop%Box%" as a search term, and promptly was given "No results".  "GREAT!" I thought, "another potential data leakage source not being exploited!"  But then I got to thinking (which I do now and again...).  So I went to www.dropbox.com and installed the app, then checked the Add/Remove Programs applet in Control Panel and saw Dropbox listed there.  Then I reran Software Inventory to update the Add/Remove Programs inventory on my machine.  I was rather surprised to discover that Dropbox did not show up in my inventory, even after purging the local .bak files.  On some deeper digging I checked the registry and found that the Uninstall info for this app actually lives under the...

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