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Endpoint Management Community Blog
Showing posts tagged with Symantec Management Platform (Notification Server)
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SK | 31 Jan 2014 | 5 comments

Today marks the last day that my community status will display Symantec Employee.

I will endeavour to maintain a community presence; however, I do not know how frequent this will be.

SK | 28 Jan 2014 | 5 comments

If you are testing Application Metering either in the lab or during a POC, you may wish to have the Application Metering Agent (AMAgent) send its data in a timely fashion, as its UI only offers either Daily or Weekly.

 

 

The following queries will allow you to do just this as well as to revert back to the original setting afterward for supportability:

 

--/ Obtain existing value (default = 86400)

SELECT State FROM Item WHERE [Guid] = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'

 

--/ Change default using value in seconds (this example is for 5 minutes)

UPDATE Item SET State = '<item><Application type="inventory" interval="360" /></item>' WHERE Guid = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'

 

--/ Rollback

UPDATE Item SET State = '<item><Application type="inventory" interval="86400" /></item>' WHERE Guid = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'...

SK | 21 Jan 2014 | 0 comments

One unfortunate difference between SMP 7.1 and 7.5 is that in 7.1, when you run a report, the SMP records a number of "Altiris.Reporting....." entries in its logs; two of which were high useful:

 

Source: Altiris.Reporting.DataSource.ResourceDataSource.Run
Description: ResourceDataSource returned N rows in 'Table' table

N equates to the number of rows that you report displayed, making it easy to locate the write log records, because immediately below this line will be the actual reports SQL that was used:

Source: Altiris.Reporting.DataSource.ResourceDataSource.Run
Description: ResourceDataSource is running query:

<Reports SQL starts here>

SK | 20 Jan 2014 | 11 comments

HF3 for ITMS 7.5 is now available via SIM.  Please review the attached screenshot for the seven products that it can update.

SK | 17 Jan 2014 | 0 comments

I have just updated my article by adding a comment that includes the SQL behind the new view that ITMS 7.5 adds to "Manage > Software".

https://www-secure.symantec.com/connect/articles/s...

andykn101 | 15 Jan 2014 | 0 comments

There is a useful SQL query in TECH183347 to measure queue processing but it doesn't contain descriptions for the Queue numbers, I've added a few CASE statements to do this:

SELECT Queueid As [Queue ID],
 [Queue]=CASE Queueid
 WHEN 0 Then 'Priority'
 WHEN 1 Then 'Fast'
 WHEN 2 Then 'Normal'
 WHEN 3 Then 'Slow' 
 WHEN 4 Then 'Large'
 END, COUNT(Id) AS [THREADS IN USE] 

FROM EventQueueEntry where ProcessingState = 2 
GROUP BY ProcessingState, QueueId order by queueid, ProcessingState
The descriptions are taken from DOC5480: http://www.symantec.com/docs/DOC5480
 
TECH183347: http://www.symantec.com/docs/TECH183347
SK | 31 Dec 2013 | 1 comment

After a clean install of ITMS 7.1.2 MP1.1 v7RU, it was found that it was not possible to create a new CMDB rule as its first dropdown list failed to open.

To workaround this issue, you need to clone a sample CMDB rule and then modify it to suit your needs.

SK | 28 Dec 2013 | 0 comments

Here is a handy SQL query that will allow you to search your database tables for a particular word or words (tested against SQL 2008 R2):

 

**********************************

CREATE TABLE myTable99 (TABLE_NAME sysname, COLUMN_NAME sysname, Occurs int)
GO

SET NOCOUNT ON

DECLARE @SQL varchar(8000), @TABLE_NAME sysname, @COLUMN_NAME sysname, @Sargable varchar(80), @Count int

SELECT @Sargable = 'enter word or words here'

DECLARE insaneCursor CURSOR FOR
    SELECT c.TABLE_NAME, c.COLUMN_NAME
      FROM INFORMATION_SCHEMA.Columns c INNER JOIN INFORMATION_SCHEMA.Tables t
        ON t.TABLE_SCHEMA = c.TABLE_SCHEMA AND t.TABLE_NAME = c.TABLE_NAME
     WHERE c.DATA_TYPE IN ('char','nchar','varchar','nvarchar','text','ntext')
       AND t.TABLE_TYPE = 'BASE TABLE'

OPEN insaneCursor...

Ray OConnor | 18 Dec 2013 | 1 comment

Does anyone know who does the scheduling for the Michigan Endpoint Management User Group meeting? I find these meetings valuable and want to assume responsibility for managing them and getting support for them. Please contact me about the details for being a part of setting the meetings up.

 

-Ray

SK | 10 Dec 2013 | 1 comment

The following query has the ability to list all Software Releases and their associated rules or just the rules associated with a specifc Software Release:

SELECT rsr.Name AS [Software Release],rir.Name AS [Rule],rir.[Description] AS [Rule Description]
FROM RM_ResourceSoftware_Release rsr
JOIN ResourceAssociation ra ON ra.ParentResourceGuid = rsr.[Guid]
JOIN RM_ResourceInventory_Rule rir ON rir.[Guid] = ra.ChildResourceGuid
--WHERE rsr.Name = 'specific software release'
ORDER BY rsr.Name ASC

As Applicability and Detection rules are both classed as inventory rules, they do not have their own resource type or class; however, it does appear that detection rule names begin with "Detection Rule for", which should allow you to distinguish between the two.