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Showing posts tagged with Symantec Management Platform (Notification Server)
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CJett | 23 Jun 2009 | 0 comments

Periodically, packages deployed using NS7 to newly installed agents that have not been rebooted yet may fail with an Exit code of 1618.

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This is caused by a hung instance(s) of the MSIEXEC.EXE service (this is the Windows Installer component used to install deployed MSI packages).  It is likely that you will see multiple instances of this process in process explorer.

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In order to resolve this deployment issue and expedite the installation of the packages in a failed state, simply end all of the processes using the MSIEXEC.EXE service (make sure you're NS7 agent is not currently installing any packages, and that you are not installing any software outside of the agent).  After terminating all instances of the MSIEXEC.EXE process, attempt to run the installation of the...

G Ross | 17 Jun 2009 | 0 comments

Notification Server 6.5 SP3 + R11
Recently encountered an old problem after running a console repair and a repair of the Notification Server.  I was no longer able to drill down on the CMDB locaitons created for Asset Management under Manage > Asset and Inventory > Resources > Organizational Types > Location.  The hierarchy of locations created was often 4-5 levels deep, going from North America > State > City > Office > Floor.  In this particular case I was unable to drill down below the first level "North America"', to make use of the sub locations. When I would click on the + sign, it would just spin like it was trying to process the request and it would never come back with an error or timeout in any way.  Initially we suspected there was an issue with the 6.5 console since we were able to drill down on the locations in the 6.0 console fine.  After doing some...

AppPkgServices | 10 Jun 2009 | 1 comment

Apart from Symantec products and processes, why can not we have ideas that can change the way we do things.

I have got an idea here that is going to save lot of time and money for our organization.

According to Microsoft the design goals for Windows XP on a typical consumer PC are:

  • Boot to a useable state in a total of 30 seconds
  • Resume from Hibernate (S4) in a total of 20 seconds
  • Resume from Standby (S3) in a total of 5 seconds

I work for an organization which has over 1000 employees. Most of the employees are complaining about the time that a laptop/desktop is taking to boot to Windows. We are also concerned on the same. We had a meeting today and discussed about the new and ongoing issues in our company that are affecting the business. One of our discussion topics is, how to bring down the bootime and how to increase the performance?

We have a standard Environment:

  • Laptop/Desktop [Dell/HP]:
  • ...
G Ross | 08 Jun 2009 | 0 comments

Notification Server 6.5 SP3 + R10
Suites Installed: 
Altiris IT Analytics
Altiris IT Analytics Asset Management Pack
Altiris IT Analytics Client Management Pack

We recently received new licenses for our NS as a part of the AUP maintenance and after installing the new licenses we noticed the number of licenses had increased for some of the suites we owned but our IT Analytics licenses were not in synch and as a result IT Analytics stopped working.  IT Analytics Client Management Pack was exceeded due to the fact that our Patch Management, Software Delivery, and other Invetory licenses had increased beyond what IT Analytics was originally
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After uninstalling and reinstalling the updated license files all of the IT ...

Ram Champion | 03 Jun 2009 | 0 comments

Hi Connect Members,
This documant covers basic information about Windows 2008 cluster technologies concepts and new features that are introduced in Windows 2008 clusters.


atliste | 29 May 2009 | 0 comments

The new Dell Optiplex 960 model line isn't currently fully supported by the Dell Client Manager 2.2 and also apparently 3.0, although I have had limited testing with that.  In particular there was a need to change a BIOS setting for the 960's pertaining to the C-State control.  The issue that was coming up is stuttering video in some applications due to the C-State control under performance settings in the Dell BIOS.  To remedy this we created a VB Script to query the Dell OMCI via WMI and change the setting to off for the C-State control.

Option Explicit

Dim strNameSpace
Dim strClassName
Dim strKeyValue
dim strPropName
Dim strPropValue

strNameSpace = "root/Dellomci"
strClassName = "Dell_SMBIOSsettings"
strKeyValue = "0"
strPropName = "CStatesControl"

Set objInstance = GetObject("WinMgmts://./" & strNameSpace & ":" & strClassName & "=" & Chr(34) &...
Antonp | 14 May 2009 | 2 comments

 If you are a network admin or security admin at your company, think you will find this really interesting, if not already known to you.

Microsoft Visio 2003 and 2007 versions have a connector for MBSA (Microsoft Baseline Security Analyzer) which can be downloaded from here:

If you have ever used Visio, you probably know that it is an effective tool for creating network diagrams. However, you aren't limited to creating these diagrams manually. You can create an MBSA-suitable diagram manually, but it's a lot easier to use LANsurveyor. You can use the LANsurveyor for Visio tool (it's in the Visio 2003 Resource Kit) to automatically create a Visio diagram of your network.

Once this diagram has been created, you can add in the Visio connector for the...

Antonp | 14 May 2009 | 3 comments

 I recently browsed the net on a forum site and noticed a google ad "Get SVS Free". Obviously knowing what SVS is, i clicked on the ad and was redirected to a nice site, containing SVS
packages, for multimedia software, games, office tools, development tools, etc.....

Thought i would share the link with everyone, that need to demo the SVS process and how the packages work. Here is the link to download 
various SVS packages.

BRING | 14 May 2009 | 4 comments

While attempting to run a report for local administrator password access from Local Security Solution 6.1 (LSS),  the report, for some of the client machines, rather than referencing a computer/username, displayed "User RID 500" instead. Who is he? :)

Further research showed that Local Security Solution (LSS) uses a "Local User Inventory Policy" which, by default, has a capture interval of every 12 hours. This inventory sends a nse file to the Notification Server (NS) that contains all the needed data to properly create a local user resource. This should get created as "Computer Name/User". LSS also has the password reset policy that sends an event up containing the password change information. Because the password change is on a known RID (Relative Identifier),( in this case, the local Administrator account, which has a pre-defined RID of 500), the current policy applies to new comptuers.

The issue of transposing the...

adtlink | 04 May 2009 | 3 comments

The beta for Data Connector 7.0 is now available for download. As part of the 7.0 release, we have moved the Connector functionality into the Symantec Management Platform and it is no longer a standalone solution. The functionality will now be available to all solutions and customers.

Highlights of this release include:

  • Import Organizational Views and Groups - This allows you to create and populate new Organizational View and Groups structures from any of the data sources that Connector supports.
  • User Interface/Usability updates - The User Interface has been re-factored to help with usability and make connector integrations even easier.
  • Virtual Data Classes - A Virtual Data Class allows you to federate data into the Notification Server CMDB. This is done by creating a key from a resource type in the CMDB to an external source. You can then reference data from the other data source without importing the data. This data can then be used in...