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Showing posts tagged with Symantec Management Platform (Notification Server)
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jamesmax | 16 Apr 2009 | 5 comments

Do you want to know which client agents are available for Mac? The Mac agent is available for the Altiris Notification Server, supporting versions 10.3.9 through 10.5.x. Solutions available for managing Apple's Mac computers include the following: Inventory, Software Delivery, and PC Anywhere. The Deployment solution doesn't currently offer a client for Mac. Altiris says that they are working on adding Mac support to a lot of their products. I sure hope that the Deployment solution is one of them. Also, I hope that they add the capability of being able to use a Mac to run an instance of the Deployment Solution. If everything goes web-based like most of the products seem to be headed in that direction, it would work on a Mac too. Hopefully it happens. If you know of any other Altiris products that have Mac support, please add comments about it. Thanks.

jamesmax | 16 Apr 2009 | 0 comments

In my search to improve my arsenal of Altiris products, I wanted to know when some of the new 7.0 products were being released. First, I download the installer for the Altiris Client Management Suite. I looked at the requirements page and saw the requirements are “Windows 2003 Server or better”. So, I prepared a Windows Server 2008 (64 bit and 32 bit) VM to test it on. It didn't install on either. After trying it and speaking with technical support, I found out that The Altiris Client Management Suite, as of right now, works only a Windows 2003 Server 32-bit. They said that you should be able to install it on Windows Server 2008 in the near future (probably this summer - time will tell).

Once you run the installer,  it will install the Symantec Installation Manager....

Ram Champion | 16 Apr 2009 | 0 comments

Hi Connect Members,

Here tool for remote diagnostic tool which has improved features. It allows you to connect remotely Altiris to view configurations and troubleshoot.

Link for tool


jjesse | 15 Apr 2009 | 2 comments

Start your downloads.  If you are a part of the Beta Team you should see CMDB 7 as a part of the available products to download and start testing.

From the email to start beta testing:

We are pleased to announce the beta release of Altiris CMDB 7. Registration for the CMDB 7 beta may be found under the profile tab of the beta portal. We anticipate the beta cycle to run approximately 8 weeks. We look forward to working with you to improve the product toward release.
There are a number of new features with CMDB 7 built on the Symantec Management Platform. The following features have been added or improved:
– Many reports have been rewritten using the new 7.0 reporting engine
– The rest of the reports are available in a legacy mode
Portals in the console
– Customize your own view with web parts
– Tree view of...

BRING | 27 Mar 2009 | 0 comments

In researching Altiris Agent logs recently, some new entries appeared. These were classed as informational entries, and were related to the Client Task Agent. Some examples are shown in the screenshot below.

Further research showed that this new level of logging has been added to the Client Task Agent to better track proxy connection and testing, HTTP communication, and task checking. This should aid in determining the communication and function of the Client Task Agent. They are new, and do occur frequently, based on the check-in schedule configured for the Task Server, which is 5 mins by default. At least now you know!

carubin | 26 Mar 2009 | 2 comments

I cut my teeth in the Altiris world with Deployment Server and it still is my preferred way of managing the workstations in our environment.  I like the speed and the instant feedback.  Today, though, I encountered a situation that made me glad I had NS in my toolkit.

We needed to add an internal web site to the list of trusted sites.  You can do this through a registry entry but the entry is to HKEY_Current_User.  In DS there was no way that I could think of to touch this key but in NS I just set the job to run for all users of the machine and voila problem solved.

ziggy | 25 Mar 2009 | 0 comments

To recap, we are a TMS client with the Altiris agent deployed to 11,000 servers, of which about 20% are UNIX.

We offer our clients a disaster recovery (DR) option, and with that, come the option of having a hot standby server ready to be flipped into production should the need arise.

The issue we came across involves how the server reports its' hostname and domain.

As we know, when the Altiris agent is installed, one process that takes place is the discovery of the hostname/domain on the node and then seeing if it already has a record in the NS database. If it matches, then it will pull down that guid and begin to report under that record. The hostname returns the result of the command 'hostname -s' which is the shortname. That returns all characters (up to a limit of 16) that occur before the first period .

The domain returned is the last two fields that occur before and after the last period.

For example, a server with this as the FQDN: '...

ag97690 | 25 Mar 2009 | 5 comments

This topic has been discussed in the ( but I thought I would get this to others who might not look at that forum too.

For the NS 6  ( Not NS 7 ) CPU identification is limited and not updated any more. So to help update it some there happens to be a wonderful tool in the Altiris Knowledge base called AeXCpuIdent.exe ( KB # 17610 ) which will get you the CPU information of whatever Intel chipset it is ran on.


Processor Info


Vendor: GenuineIntel

Family: 0110

Model: 1101

Step: 1000

Type: 00

BrandId: 10110

Of course there is other ways of...

ziggy | 25 Mar 2009 | 0 comments

Before we had the Task solution installed, we were tasked :-) with figuring out a way to get our agents to run a basic inventory and check in to see if there are tasks for it to run immediately and not have to wait till they checked in next time (which may be up to 8 hours later). Well, with the restrictions on ports due to the tightened security in our Data Centers (remeber, we only run our agents on our 11,000 servers) we could not roll out Task even if we wanted to. So my predecessor and I worked on a solution that involved using the ASDK. We came up with this simple batch script that sits on our NS: AltirisASDKNS.exe cmd:ComputerPowerManagement_Collection collectionGuids:{b1463d19-f363-4fff-a64b-be426b627b09} commandsendBasicInventory AltirisASDKNS.exe cmd:ComputerPowerManagement_Collection collectionGuids:{b1463d19-f363-4fff-a64b-be426b627b09} commands:GetClientConfig The first line calls the ASDK 'Send Basic Inventory' command from the Power Management function on all the...

ziggy | 24 Mar 2009 | 0 comments

While tirelessly looking for a method to automatically uninstall Workflow Designer instances found on clients machines, I  stumbled upon this little gem:
C:\Program Files\Altiris\Workflow Designer\Uninstall.exe
Just add an /S at the end for a silent uninstall
I have it setup in a software delivery job to run on a collection that is built using 'All computers' - 'Authorized Designers'.  The latter is a manually updated collection for now since it a small and static (for the most part).  I could also wait for the Operating System Inventory to populate (tablename: Inv_AeX_OS_Add_Remove_Programs), since that contains the contents of Add/Remove Programs and just build a sql query based collection for that.  Which I will probably do in the near future.
Hope this article was helpful.  Short, sweet and to the point.
Thank you.