Endpoint Management Community Blog

Get the IT Management Insights & Extras You Deserve at Symantec Vision

ohzone | 15 Feb 2013 | 1 comment

The Endpoint Management team is gearing up to celebrate another successful event at Symantec Vision. Filled with new sessions and the same 1:1 access to Product Management and Development, it’s time to register and start customizing your Vision Experience.

This year, Vision is all about the extras—including new types of breakout sessions and hands-on labs, expanded networking opportunities, and even more flexibility to customize your Vision experience. You might even win the chance to choose your own Grand Prize. So register now, and then visit the Vision website to:

Explore the Vision Session Catalog. Then choose sessions that will help you embrace BYOD and support all the...

ServiceDesk Pack 7.5 for Altiris™ IT Analytics Solution 7.1 SP2 from Symantec™ User Guide

Kavitha Gowda | 13 Feb 2013 | 0 comments

ServiceDesk Pack 7.5 for IT Analytics 7.1 SP2 User Guide is now live at the following location:

http://www.symantec.com/docs/DOC5639

What Will Be Your Favorite Presentation at Vision 2013? YOURS!

ohzone | 01 Feb 2013 | 1 comment

The Vision 2013 Call for Papers is now open.

Do you have a case study featuring successful implementations of Symantec products? Or best practice tips and trick using Symantec solutions? The Vision team is now accepting proposals for sessions at Vision 2013 Las Vegas.

To apply, simply provide a brief summary of what you would like to cover in the session and why it would appeal to Vision attendees. The Vision team will respond to all applications by February 21, 2013.

UPDATE: The deadline to submit your Papers has been extended until February 21, 2013

You can submit your proposal...

A new Symantec.pl.xml was released (2013-01-18)

Ludovic Ferre | 23 Jan 2013 | 0 comments

The Symantec product listing xml was updated Monday.

Here are the information we have from it:

File name: symantec_v2.pl.xml
File hash: 3e447dd07844f9fad531a3240215a11b
File date: 2013-01-18 15:37
File size: 13,990,445 bytes (~14MB)
Release date: 2013-01-21

From the Git commit [1] we can see the following changes:

Add

/solutions/7_1/mobilemgmt/7_2_sp2_1_rtm/symantec_mobileframework_7_2_sp2_1_x64.msi_info

...

Preserving Application Customizations when installing software updates

Michael Grueber | 11 Jan 2013 | 0 comments

A common issue that administrators face when managing the software update process involves situations in which:

An application was originally installed with customized settings;
The vendor releases an update to the application in the form of an installation that installs a completely new version of the application rather than just incrementally updating just those files that are affected by a security vulnerability or bug

In such cases, the update packages created by application vendors often are not sophisticated enough to preserve the customizations that were made when the application was originally installed.

For example, an adminstrator may roll out Adobe Reader 9.4.0 using the .MSI provided by the vendor together with an .MST transform file that customizes the application's settings (e.g. turning off the auto-update feature). If the administrator later uses the Patch Management...

Altiris/SMP Best Practices Webinar

Rae Landua | 08 Jan 2013 | 0 comments

Altrinsic Solutions and NetX are offering a free webinar next week on "The Top Five Tricks to Optimize Your Altiris/SMP Environment." You can learn little-known deployment and configuration methods to fully leverage your Altiris investment. It's filling up quickly so register now to reserve your spot!

http://www.netxinc.com/emails/tips_and_tricks_webinar/tipsandtricks.html

Altiris Vs SCCM 2007

Ashish-Sharma | 02 Jan 2013 | 1 comment

Hi,

Someone asked,

What is difference between Altiris Vs SCCM ?

What Can I do with altiris ?

Attached Document explain Briefly difference between Altiris Vs SCCM 2007.

Source:

http://myitforum.com/cs2/files/folders/comparedocs...

Patch Compliance Report that only includes updates contained in policies

Michael Grueber | 11 Dec 2012 | 6 comments

It is essential to understand how the reports in the Patch Management Solution calculate compliance. For example, the Compliance by Computer report calculates compliance based on all bulletins applicable to that computer.

If you download the applicability/detection rules for a particular bulletin and the Patch Management Solution finds that an update associated with that bulletin is applicable to a particular computer but not installed on that computer, that computer is considered to not be in compliance with respect to that bulletin. This is true even if you have not created any policies to distribute the updates associated with the bulletin to that computer.

While the Patch Management Solution reports provide you with an "absolute" measure of compliance, there may be occasions in which you want to see another view of compliance. For example, you may want to see the compliance status of a particular computer with...

Webcast: Effective Patch Management for Clients and Servers

Michael Grueber | 03 Dec 2012 | 0 comments

For a recording of an excellent webcast on "Effective Patch Management for Clients and Servers", please see: https://www.brighttalk.com/webcast/5691/60201

The presentation was given by Joseph Carson and Santana Villa from Symantec. Joseph is a Senior Manager of Product Management. Santana is a Regional Product Manager.

The webcast covers the following topics:

Challenges, Potential threats and risks
Symantec's approach to patching
The Symantec advantage
Coming soon from Symantec

3rd Party Patching: Why it's important and how do you tackle it?

Michael Grueber | 03 Dec 2012 | 0 comments

For a recorded webcast on "3rd Party Patching: Why's it's important and how do you tackle it?, please see: https://www4.symantec.com/Vrt/offer?a_id=147028

The presentation was given by Travis Grandpre, Senior Marketing Manager at Symantec, and myself.

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