Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Endpoint Management Community Blog
Showing posts tagged with Server Management Suite
Showing posts in English
Ludovic Ferre | 20 Oct 2010 | 1 comment

I am on a remote with a customer on Package Server synchronisation issues.

We have blocked http traffic at the IIS level to only allow requests from one of the 3 unconstrained Package Servers. We are currently updating the package (downloading) at a rate of 2 packages per minutes.

This may look like a good number if the packages were downloading something, but no. We are only downloading the package.xml from the server (served by GetPackageInfo.aspx) and then the snapshot.xml (from the url/unc path provided in the package.xml).

So why is it downloading at such a slow rate? First of all because we reduced the Retry Delay and MaxRetry Delay [1] to the lowest possible values: 1 and 1 (each one minutes). So the AeXNetComms dll doesn't block outgoing requests for up to an hour as per default (in effect this change is benefiting the download rate a lot).

Still, with these aggressive settings in place the PS Agent spends between 50~75% of its time doing...

Ludovic Ferre | 18 Oct 2010 | 0 comments

The Managed Custom Data Classes pages allows administrators to create or modify data classes used in custom inventory.

It is possible to create multi-rows data classes (data classes that will be able to have more than one entry per computer) however the implementation of the "Allow multiple rows from a single computer resource" button  is a little confusing.

If you navigate to the Managed Custom Data Class you will see the following (with the left hand side showing your custom classes instead of mines of course):

This looks quite normal (given none of the existing custom data classes are selected) however if you switch to a custom class the check box will not be updated to show the state of the selected data class. So you cannot tell by looking at the UI whether a custom class allows multiple entires per computer or not.

To do this you have a couple of...

ohzone - CherylPeterson | 15 Oct 2010 | 0 comments

In 2007, Cabela’s decided to form an Information Security Office and named James Gill to oversee it. With the charter to identify and implement next-generation security and compliance technologies, he and his team have leveraged Symantec technologies as part of the larger transformation they have overseen. An integrated product approach from Symantec is enabling Cabela’s to address everything from data loss prevention, to endpoint security, to compliance, to systems management, to security management issues.

For complete details and links to the podcast click here:  Cabela's, Inc.

Ludovic Ferre | 14 Oct 2010 | 30 comments

I was on-site to a new customer last week and we worked on resolving some problems with their production SMP 7 installation that was consuming an average of 20% of CPU whilst managing a meager  40 machines.

In order to check where the CU cycles were wasted we decided to implement 2 new application pools: one for the InventoryRuleManagement web-service and one for the Altiris/NS/Agent interfaces.

This resolved the issue so this morning, I decided to implement the same solution on my test lab.

And my SMP console has been operating in conditions much worse than what my customer encountered. I started with a single VM (SQL + NS and 4 GiB of RAM) and IIS was constantly taking 100% CPU when I used the console (specially when loading the Patch Management Solution worker view) for a very long time.

Such a long time... that I gave up in the end and built up a 64-bit Windows Server to host the SQL database (with 4 cores and 4GiB of RAM). I migrated the DB...

skeller2483 | 13 Oct 2010 | 104 comments

ITMS 7.1 Beta - Now Available


ITMS 7.1 is the latest and most advanced version of the Altiris IT management software. The following are the key suite-level features planned for this release:

·         Enhanced UI for improved usability and performance – navigation in the new UI for managing Computers and Software is specifically designed to help administrators quickly find the data and management options they need. The look-and-feel and responsiveness of the new UI is intended to greatly improve user productivity and satisfaction.

·         Inclusion of full Symantec Workflow  – Workflow is the means to tie together Symantec and other environments, to connect people, process and information, and to automate and enforce procedures. All Workflow components and capabilities are available through ITMS and associated...

riva11 | 13 Oct 2010 | 0 comments

Microsoft released 16 bulletins covering 49 vulnerabilities, in these list there are one of the zero-day vulnerabilities used by the Stuxnet threat and other critical issues. Available on the Technet, there are also helpful infographics to show the aggregate risk and impact for October patches and the overall deployment priority information to further aid in prioritization:

Source : October 2010 Security Bulletin Release

JGibbs | 12 Oct 2010 | 0 comments

Regional Symantec Platinum Partner looking to significantly expand our flourishing Symantec-Altiris Pratice. Seeking Systems enginerring talent to join our firm. Certifications required (EV, SEP, BE, Altiris)

Please feel free to reach out to me for additional details of position and benefits associated

John E. Gibbs
Senior Technology Consultant
ACP-Arlington Computer Products

800-548-5105 xt 165
Cell; 414-737-6886

Pascal KOTTE | 20 Sep 2010 | 20 comments

I was trying to find the latest release notes (and latest version) for SMP 7.0...

And see the https://KB.ALTIRIS.COM is now out of order and replaced with


Hum... As any normal human, I am under the "temptation" to find any reason to reject this change, because want to retain its old habits !!!

But, honestly, without "changing", our world does not have any meaning.

So let's have a look...



ohzone - CherylPeterson | 20 Sep 2010 | 3 comments

Even in the fast paced world of technology, there are early adopters. When managed IT providers were just a luxury for mega-corporations, mindSHIFT Technologies, Inc. changed the paradigm by offering enterprise environments and expertise to SMBs. Seeking strategies for scalable growth without adding staff, mindSHIFT turned to Symantec for process automation, asset discovery, and client and server management solutions. mindSHIFT is now able to provide proactive support and deliver better customer service through automated processes, and will be able to deploy new software for customers 10 times faster.

Read more here: mindSHIFT Technologies, Inc.

Download the PDF below

pro.gti | 16 Sep 2010 | 15 comments

Based on the latest articles on, the Symantec Management Platform 7 SP5 update is about to be released.  The user guide is available here and the release notes are online as well. 

The release notes, includes embedded release notes for each individual component that has been updated, including Notification Server 7.0 SP5 (which has a substantial number of bug fixes) and Task Server 7.0 SP5, are included.  Task Server now support Windows Server 2008, which is a welcome addition.

Support for Windows 2000 has been dropped, which is mentioned in the release notes, with specific guidance.