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R-Vijay | 02 Oct 2007 | 1 comment

You can use the Windows Installer to detect missing components or files and then reinstall features containing the missing components. Because the installer installs features, and not components, it must first resolve to which component a missing file belongs and then install the feature containing that component.

If more than one feature is linked to that component, the installer installs the feature requiring the least disk space. Calling MsiGetComponentPath verifies that the key file of a component is present; however, it is still possible that other files belonging to the component are missing.

In this case, call MsiInstallMissingFile. The installer then resolves to which component the file belongs and installs the feature that is linked to the component that requires the least disk space. If the MsiGetComponentPath function...

dougj | 28 Sep 2007 | 0 comments

Here's a sample vbscript to use in Custom Inventory for Windows to convert a datetime stamp to NSDatetime format. It doesn't have all possible error checking, but it does have the main conversion logic. The entire vbscript will create an NSI file directly.

 Attribute definition: 

  objTextFile.WriteLine("<s:AttributeType name=""c1"" rs:name=""DateCreated"" rs:number=""2"" rs:keycolumn=""true"" mifAttrId='2'>")
  objTextFile.WriteLine("  <s:datatype dt:type=""dateTime""/>")

Call to function in rs:data section: 

  "c1="""  + nsDate(CStr(objFile.DateCreated)) + """" _ 

Function to convert the date: 

function nsDate(curDate)
  'remove " AM" and " PM" from the end of the value
  cd = Mid(curDate,1,len(curDate)-3)
 'Separate date & time values
  pos=InStr(cd," ")
Andrew Souter | 27 Sep 2007 | 3 comments

There is a known problem that sometimes arises when using Summary report definition. The COUNT does not report correctly but when drilling down the next level of the report is correct. For example the summary level of the report might show 58 computers of a particular operating system but when you drill down there are 65 computers listed, which is the correct number.

The issue usually surfaces when selecting data from multiple tables. To limit the data to the resource type selected, a view called vResourceEx is used. When fields are selected from the other tables the combining of the data from the view and the other tables is not done properly. It is simple to correct the problem with just a few steps using the Advanced edit button which opens the Report Query Builder.

  1. Open a summary report
  2. Click Edit this report....
R-Vijay | 26 Sep 2007 | 0 comments

Hi All,

This is a microsoft MSDN extract, I have still posted it because many of us do not follow these rules while packaging .NET applications.

Hope it is useful.

The Installer can install, remove and update Win32 and .NET assemblies, including side-by-side and private assemblies in Windows XP. To avoid common problems, follow these rules when using assemblies:


  • A component should contain no more than one assembly.
  • All of the files in an assembly should be in a single component.
  • Each component that contains an assembly should have an entry in the MsiAssembly table.
  • The strong assembly cache name of each assembly should be authored into the MsiAssemblyName table.
  • Use the Registry table instead of the Class table when you register COM Interop for an assembly.
  • Assemblies that have the same strong name are the same assembly. When the same assembly is installed by different applications, the...
jjesse | 19 Sep 2007 | 0 comments

I just got done attending the Advanced Inventory Solution class at Altiris, which is a great class btw.... Anyways one of the things mentioned in the class is the custom inventory samples that are available on the Altiris Site which I had no clue about.

There are win32 custom inventory samples along with Unix custom inventory samples.

MtBiker | 18 Sep 2007 | 2 comments

As an Altiris Administrator, I found it fairly easy to find solutions to my problems from either Connect, Altirigos or the Knowledge base. Then I took a Notification class with 8 other Altiris Administrators and discovered that I was learning more about Altiris and its products just by talking with my classmates on our breaks. I decided that Altiris should have a chat room where Administrators can discuss issues and help others struggling. I was unable to find a chat room so I created one of my own. I decided to use IRC because it was easy enough that anybody could use it.

So please join us on IRC for discussions, help, solutions and chatting.

You can access the chat from the web at 

Channel:     #Altiris

Leave me a message if you get confused or need help

You also may download a client such as mIRC at...

WiseUser | 13 Sep 2007 | 5 comments

Here's the scenerio: You have a system file that needs to be installed to the System32 folder. And, you have several HKEY_CURRENT_USER registry keys containing configuration information.

This causes problems since the installation writes a file to the System32 folder, which is locked down for non-administrator users. Read on for the solution.

Here are your options:

  • Require an administrator to install the application. While this places the file in the System32 folder, the registry keys install with the administrator's profile rather than the end users.
  • Split the install into a per-machine and per-user installation. This creates two installations to track and requires the administrator to run each per-machine installation and each user to run the per-user installation.
  • Create one installation that...
riva11 | 23 Aug 2007 | 0 comments

The original article SVS 2.1 HotFix 2 Available , submitted by Scott Jones can be read by here .

La HotFix 2 per Software Virtualization Solution 2.1 è stata rilasciata nel sito Altiris Knowledgebase. Questa HotFix include numerose fix riguardanti la stabilità ed è raccomandata per tutti gli utilizzatori di SVS . Questo è un aggiornamento cumulativo, che include tutti gli aggiornamenti a partire da HotFix 1.


  • Workaround per difetti nei registri Microsoft che possono causare un blue screen quando sono chiamate certe funzioni di registro.
  • Fix per un problema di compatibilità di IIS -- Nota: IIS non è ancora supportato in un layer SVS ! Tuttavia, una prossima release di Wise Installation Studio richiede che SVS e IIS siano installate assieme nello stesso PC
  • Fix in caso di memory leaks che possono causare un anomalo supero del tempo nelle...
BRING | 22 Aug 2007 | 0 comments

Many people use Patch Management to meet all of the patching needs. Operating Systems, Office installations, and other applications all can get the benefit of Patch Management's capabilities.

When patching MS Office, frequently, access is required to the source files that were used during the install, in order for the patches to apply correctly. But what about other applications, such as MS Visio, and MS Project? Do they have the same requirements?

Well, KB article 37609 may not answer the questions for all other MS applications, but it does give the Visio and Project scoop. See the link here for the answer:

SK | 20 Aug 2007 | 0 comments

Patch Management Solution sometimes encounters problems when additional updates are created by Microsoft or when revised versions are released or even when the NS fails to download all of the updates the first time.

These scenarios will prevent you from creating a SW Update Task for the Bulletin until the missing updates have been downloaded.

I have quite frequently experienced that when using the "Recreate Packages" option, the NS still fails to download one or two of the updates.

When this happens, I simply disable the Bulletin, and then stage it again, as this always downloads all updates successfully.