Video Screencast Help
Search Video Help Close Back
to help

Endpoint Management Community Blog

Showing posts tagged with Altiris Server Management Suite
Showing posts in English
Ludovic Ferre | 23 Jul 2012 | 0 comments

I have struggle a bit with my preferred tool to understand where the profiling data is stored these days, as it has changed quite a bit from the initial release of the tool in version 6.0 SP3 (this dates by quite a bit now).

It started a few month ago when one of my customer had some issues. We noticed that clearing the profiler was very slow. Going at data rates of just a MiB per second.

I was trying to locate the buffer files, as the profiler versions early from 7.1 used to store the data in a zero-impact buffer file. But this was not yielding any results. I could see from the Windows folder some temp files being written but not much else.

It continued with another customer last week, and today whilst I was opening a 16GiB buffer file it all came clear. I started by cleaning up a local drive to have enough space to old the file and do a local import. After copying the full file at a rate of 375 Mbps (still it took ~10 minutes) I thought I had done most of the...

Ludovic Ferre | 18 Jul 2012 | 0 comments

I have collected Symantec.pl.xml files since the beta in February 2009 and have a repository of 2.5 GiB of XML here at home. I am not devoting much time to the task to be completely honnest, as a shell script take care of verifying if a new file is available every 5 minutes.

I have also crafted a few (Linux) utilities to get some information out of the xml files. The first one was just a file cleaner that hanlded the task of clearing the pl.xml from any localisation. I never made much use of it, however it was of great help when I discussed with the product team improvments that later came to the prioduct listing and how the Symantec Install Manager handles it (first a compressed version of the file and then a langaue agnostic version). The second utility is still in use scrapes package related data from the xml, and crafts a mirror tree of the SolutionSam site. It even has the feature to copy MSI files to the correct location if they are in the same folder as the tool....

Ludovic Ferre | 12 Jul 2012 | 3 comments

In case you want to know quick the short answer is no. 

But the long answer is, well, of course you can. But you shouldn't ;-). Why you should not is because the framework makes some changes to the file handling in IIS and causes error with some Linux package that have file with no extensions.

These files are recognised as script and IIS attempts to find a loader for them, but there isn't any, given the files have no extensions. So IIS throws an error explaining that you are trying to access a script file via a static file handler, and it will not allow you to do that.

On a remote client you will see a generic 404 error message, whilst on the server itself you will get the full code 404.17.

Removing the framework 4.0 will resolve these problems, if you are encountering them. So now you know :D.

Ludovic Ferre | 02 Jul 2012 | 0 comments

It's slightly under 2 weeks since I posted my first blog entry [1] on the aila-web portal [2].

Today I am proud to announce that the portal is now at version 0.4 and brings in some visual features that will make a difference to all users: the statistics from aila are no longer displayed in text, but rather as line and bar charts.

This means you will get this:

Instead of this:

I will boldly call thiese changes a huge progress :D.

[1] {CWoC} Back at work on aila, adding a self-service portal

[2]...

KSchroeder | 27 Jun 2012 | 0 comments

So as we are working on our 7.1 migration from 6.x, we have encountered various mysteries and oddities in the way the database schema changed in 7.x (at least in 7.1, never looked very closely at 7.0).  One of these came up while we were working on recreating some filters (and reports) and we found that while Resource Manager for a particular machine shows "Notebook" for the "Chassis Package Type" in the Hardware > Chassis Inventory, the DB table Inv_HW_Chassis just has the numeric value from WMI (documented in this Technet article).  However, we ALSO found that there is a view RMV_HW_Chassis that has the "friendly" chassis type information that you would normally have to use a CASE statement to report on, along with a lot of other handy columns, like CPU "real" descriptions such as "Intel(R) Core(TM) i7-2620M CPU @ 2....

Pascal KOTTE | 14 Jun 2012 | 0 comments

I just correct the script gived from Gilles, to add the NS server name (to change yours).

Notice: not tested yet this one. Notice also: best to install a data partition, if available, instead a system partition !! :)

You should put, the msi file (from <\\SMPserver\NSCap\bin\Win32\X86\NS Client Installation>) and this script into NETLOGON domain folder, and add a GPO to run it at machine startup.

I would like to test if the system is a server with a data partition, or a workstation a single C drive, to deploy different path according the system type.

@echo off

set MYALTIRISPATH=%programfiles%\Altiris
if exist "%MYALTIRISPATH%\Altiris7agent.log" exit 183

rem remove all plug-in et agent altiris
if exist "%MYALTIRISPATH%\Altiris Agent\AeXNSAgent.exe" start "" /b /wait "%MYALTIRISPATH%\Altiris Agent\aexagentutil.exe" /uninstallagents /clean

rem cleanup Setup folder
if exist "%...
tgrandpre | 13 Jun 2012 | 0 comments

By: Travis Grandpre, Sr. Product Marketing Manager, Endpoint Management and Mobility Group, Symantec

Symantec is at it again. We have been named as a “Leader” in another key analyst report. This time, Symantec has been positioned in the “Leader” wave in The Forrester Wave™: Enterprise Client Management Suites, Q2 2012. This, along with our “Leader” position in the recent 2012 Gartner Magic Quadrant for Client Management Tools, further underscores Symantec’s unique global leadership in the endpoint management space.

The Forrester Wave report states that Symantec made a significant splash in this Wave, earning a position as a Leader with long-established strengths in core and extended client management functionality — particularly OS management, software management, and patch.

“Symantec was early in...

tbenson | 21 May 2012 | 0 comments

The May 23rd Twin Cities User Group meeting is cancelled for this week.

Sorry for the late notice!

We hope to have an event in June. Please check back for further info.

MicaPete | 09 Oct 2012 | 0 comments

This newly published guide is for network administrators who want to use Server Management Suite (SMS) 7.1 SP2 to manage Linux and UNIX servers.

Follow this link to download the guide: http://www.symantec.com/docs/DOC5583

The guide presents UNIX/Linux-specific information about:

  • Provisioning
    • Imaging
    • Scripted OS installation
    • OEM Hardware integration toolkits
    • Server configuration
  • Configuration Management
    • Symantec Management Agent for UNIX, Linux, and Mac
    • Discovery and Inventory
    • Patch Management for Linux
    • Software Management
    • Managed Software Delivery
    • Virtualization Management
  • Server Health
    • Monitor Solution and Monitor Packs
    • Event Console
    • Historical and Real-Time Monitoring
  • Process Automation - Built-in...
Ludovic Ferre | 23 Mar 2012 | 0 comments

This is not a recent problem, but given I have stumbled upon it twice in the last week I thought I'd share the problem and solution with the community here, specially as the 2 cases I had were becoming critical as package distribution was not working.

So, what is the issue? Well, first packages are not synchronising between the Notification Server (6.0 SP2 R13) which is a problem - specially in the week after MS12-020 was released).

What is blocking the package delivery? Honestly I can't tell. However the common point between both cases was that the packages where delivered on the PS under the "Altiris Agent" directory, with one guid per package.

As I couldn't get the package servers to synchronised I went to a random package and removed the Package Server Download Alternate Location entry. After running a client configuration update the package server started synchronising all packages.

This was true for both customers, and is...