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Michael Grueber | 03 Dec 2012 | 0 comments

For a recording of an excellent webcast on "Effective Patch Management for Clients and Servers", please see:  https://www.brighttalk.com/webcast/5691/60201

The presentation was given by Joseph Carson and Santana Villa from Symantec.  Joseph is a Senior Manager of Product Management.  Santana is a Regional Product Manager.

The webcast covers the following topics:

  • Challenges, Potential threats and risks
  • Symantec's approach to patching
  • The Symantec advantage
  • Coming soon from Symantec

 

 

 

Michael Grueber | 03 Dec 2012 | 0 comments

For a recorded webcast on "3rd Party Patching:  Why's it's important and how do you tackle it?, please see:  https://www4.symantec.com/Vrt/offer?a_id=147028

The presentation was given by Travis Grandpre, Senior Marketing Manager at Symantec, and myself.

Ludovic Ferre | 12 Nov 2012 | 0 comments

In case you have missed the new download here on Symantec connect [1] I'm doubling up the announcement here on my blog:

It's been a very long while since I posted a download on Connect but tonight I've got something worth sharing.

This week I needed to work on implementing automated patching for one of my customer with Workflow and this lead me to consider writing something similar to the 6.2 [2] tool we had, but for 7.1.

And it turned out to be rather trivial, compared to the code we previously had to write.

This is because the Patch Workflow API contains everything needed to handle the staging of bulletins and creation of software update policies.

So, I'm attaching a single executable file (_warning_ this is still beta code) to this download.

And here's a brief description of the tool command line options:

File name: ZeroDayPatch.exe

File path: "<...

ohzone - CherylPeterson | 06 Nov 2012 | 0 comments

Twitter users @SymantecEMM has changed it name to @SymcEndptMgt ! Follow us for news and information from the Endpoint Management team!

You'll be glad you did!

Kavitha Gowda | 25 Oct 2012 | 0 comments

Symantec Endpoint Protection Pack 12.1.2 for IT Analytics 7.1 SP2 User Guide is now live at the following location:

http://www.symantec.com/docs/DOC5638

tgrandpre | 12 Oct 2012 | 0 comments

As a current Endpoint Management customer, you are likely already entitled to upgrade to the latest version as part of your maintenance. Since the 6.x release, Symantec has released a number of very powerful enhancements and improvements that will likely benefit your organization. 

In this *recorded webcast, you'll learn about the latest features of Symantec Endpoint Management, as well as understand how to locate the resources and assistance for a successful migration from previous versions. There are numerous tools and tips to help you make the upgrade easy.

This webcast includes technical details that are sure to help you plan your move and reap the benefits of Symantec’s Endpoint Management solutions.

View Webcast HERE

*Live...

hugo_parra | 09 Oct 2012 | 3 comments

Continuing our commitment to help you, our users, get the most value out of the Endpoint Management solutions, the product team is sponsoring twelve groups on Connect. In these groups, you will find the best how to videos, articles, and product extensions available. By participating in one or more of these groups (depending on your needs and interests) you will gain access to best practices and content that has been reviewed by our subject matter experts. You will also find access to insightful advice from other users and a trusted conduit for submitting ideas for new content and improvements to our product team.

All these groups are live now! We encourage you to join these sponsored groups and start collaborating with our product team to make our solutions as valuable to you as they can be.

For more information on what a sponsored group is and for instructions on how to join and contribute, see the following article:
...

Ludovic Ferre | 09 Oct 2012 | 1 comment

I was in Spain helping a customer migrate their 7.1 SP1 servers to 7.1 SP2 Rollup 4, and I encountered a strange issue that I am finding, today, on my test servers as well.

The issue, as the title indicates, relates to the Security Role Manager, and was found in one (the reporting server) for my customer. I still need to create a case and send it to our backline / engineering team, but wanted to reserve the primer to Connect.

Now, to be more precise here is how I found the issue on my server (it's slightly different from the customer server - but the root is the same):

  • Clone the Symantec Admin role
  • Open the Security Role Manager
  • Select the "Resources" view, here is what it looked like:

 

  • Click on the pen to limit the role view on the Resource tree:

 

...

Pascal KOTTE | 03 Oct 2012 | 4 comments

Did you already angry because not able to export or copy/paste (text) the content of a filter ? As we were able with NS6 crying

With a report, we still are not able to copy/paste directly into Excel no It is one our feature request to Symantec enlightened thanks to vote those:

Pascal KOTTE | 03 Oct 2012 | 96 comments

2012-10-03: From news on Anthony P. blog an available release MP1 for the SP2. Reviewed 2012-10-26. Re-Reviewed 2012-11-21.

Before upgrading, you must also check this article, can change in the time and obosolete this blog a little:

http://www.symantec.com/docs/TECH197966

IT Management Suite 7.1 SP2 MP1 Release Notes

here it is: http://www.symantec.com/docs/DOC6052

and the IT Management Suite 7.1 SP2 MP1.1 Release Notes

http://www.symantec.com/docs/DOC5955

Notice: You should install the MP1.1, that is...