Endpoint Management Community Blog

Take a Peek at What Goes on Inside #Altiris Chat

ohzone | 25 Mar 2011 | 0 comments

You've seen the post in this community about the #Altiris chat - manned by volunteers who are Altiris Admins like you and willing to answer your questions. But have you ever wondered what goes on, without actually wanting to wander into that great unknown? Or worse yet, have you wandered in and no one is there?! We don't always have answers to the questions that are asked, but we do our best.

One of the #Altiris regulars GaurhothW put this report together showing what times are most active (times listed are EST) and who is most active. You can also see some of the random comments - thus we will be watching what we say so we aren't randomly quoted saying something embarrassing!

The information on this report updates periodically #altiris @...

Vision Las Vegas 2011: Surround Yourself with Anticipation

ohzone | 18 Mar 2011 | 0 comments

The Symantec Vision 2011 clock is counting down fast, and May will be here before you know it. Here are a few new tips and suggestions for making the very most of the conference in Las Vegas:

Be sure to plan your week at Vision. The online Session Scheduler is ready and available for all registered Vision attendees, but anyone can check out the Session Catalog to review what is being offered. Popular sessions fill up quickly, so sign up for the technical tracks, sessions, and hands-on labs while openings are still available. You're free to make changes to your schedule anytime, so reserve your spot in the sessions you want most, knowing you can update your agenda, as needed.
Get the...

The Silverbullet to GetPackageInfo Problems and PS Slow Synchronization

Ludovic Ferre | 15 Mar 2011 | 3 comments

It does exist, and it's not really that hard to implement in 6.0.

This is called... a Linux Package Server.

Yep. I'm not writing this just because I'm a Linux user but because it simply worked so nicely and fast that it's (for a normal Windows Package Server user) unbelievable.

So, let's go back in time a little. I worked with engineering on the package info problem for a large customer of mine, with many PS falling out of synch issue (hence I mumbled about the getpackageinfo interface many a time before [1]).

Whilst I was testing the root causes of the problem on Windows I decided to test a Linux package server on a Sunday morning. This was after I had started a fresh test, clearing the package.xml and snapshot.xml from a Windows Package Server with ~1,500 packages. The Windows PS did not have so much work to do, but it was still laborious due to the PackageCodebase Cache crawl (I didn't explain this before, but suffice to say...

ITMS 7.1 is out there! Woohoo.

Ludovic Ferre | 07 Mar 2011 | 12 comments

A new week, or a brand new world for all of us using or working with Endpoint Management.

ITMS 7.1 is released on SolutionSam.

Here are the usual pl.xml data for this, oh so important, release:

MD5 Hash = c71a6b5af6e846ef2be3ada6ba0ddca3
FileSize = 36,346,208 (35MiB)
Modified Date = 2011-03-06 10:04

So much has changed on this release that the diff (standard, not even a unified version) is 45 MiB.

Now time to scrape the beta from my 2008 64-bit R2 server to install the real thing.

Altiris 7.x - Linux Monitor Agent Troubleshooting Guide

scott.hall | 18 Feb 2011 | 0 comments

What should be running on a linux server with monitor agent installed

This is all determined by running 'ps -ef|grep aex|grep -v grep' from the command line
aex-pluginmanager.bin -D
aex-pluginmanager.bin -F -nm -nc
aex-metricprovider.bin
aex-logupload.bin
aex-appdetector.bin

Symptoms

All processes appear to be in memory and active, but no metrics are available in 'real time'

Determine whether the server has policies applied to it in the Resource Manager.
- This obviously will cause it to have no metrics to return.
Check the /opt/altiris/notification/monitor/etc/Config.xml
1. Is the Config.xml empty, meaning it only has two lines, the second one being 'config/'
  - This could be a glitch that I've seen in SP3 and SP5.
    - If it's got policies applied to it, stop the AltirisSM service, delete the Config....

Altiris Asset Management Consultant

Efrain@MisiCompany.com | 16 Feb 2011 | 0 comments

Altiris Asset Management Consultant

Lake Success, Long Island

6 months

Please send resumes to Efrain Sarmiento at efrain@misicompany.com

SUMMARY:
The engineer hired for this position will be responsible for implementation and support of PGP Encryption product suite, including Whole Disk Encryption, in an enterprise environment with technical knowledge of enterprise software deployment and support methodologies. This position requires an excellent knowledge of the Symantec Altiris product suite including Software Deployment, Application Metering, and Patch Management. Candidates must also posess thorough understanding of the Windows OS meta structure, including Windows Login GINA. Tasks: -Manage PGP Universal encryption infrastructure supporting Whole Disk Encryption -...

Release of Symantec pl.xml version 7.0.68

Ludovic Ferre | 07 Feb 2011 | 0 comments

A new pl.xml file was released yesterday. Here are the details:

Modified date:	2011-02-04 20:57
Size:	29236534 bytes (27.9 MiB)
MD5 hash:	d2fe1209bdcfa6ddbd743e77e5833663
Description:	Additional changes for Etrack 2231852

Some interesting changes in this release (not exhaustive):

"Data Loss Prevention Integration Component" was removed from the xml
"Symantec Administrator SDK" now has 3 additional components:
- "Symantec ASDK NS Server x64"
- "Symantec ASDK Task Server x64"
- "Symantec ASDK SoftwareDelivery Full Server x64"
Products updated with plArchitecture="x86, x64" (x64 added):
- ...

{CWoC 2010} Build 0.3.9 is tagged, moving on to 0.4.0 milestone!

Ludovic Ferre | 26 Dec 2010 | 0 comments

I have completed build 0.3.9 faster than I expected, but only because I didn't need to add to many features to it.

However what's in there is quite important and will be a stepping stone for future releases.

So what's in it? Just a small section of code (114 lines, 385 words 1886 characters for 5 functions) that returns the top 20 entries from the string cache (both guid entries and ip addresses.

Here's a sample output from running aila-linux-x64-0.3.9 on a small payload (a 50,000 lines log file):

ludovic@ub-x64:~/PROD_003/SW-SRC/altiris-ns-tooling/aila$ ./aila -f t5 -n0
Current line #: 40000
Program read 6358605 bytes from 50000 lines 

LOG FILE ANALYSIS:: SUMMARY

Mime type results:
	File type= asp  , page hits=   46495
	File type= aspx , page hits=    1882
	File type= asmx , page hits=     451
	File type= other, page hits=    1168

Altiris Agent requests results:
	Agent request= Get Policies, page hits=    1245
	Agent request= Get...

{CWoC 2010} Cooking Some New Features for aila

Ludovic Ferre | 22 Dec 2010 | 0 comments

I went a little silent this year on the work I am doing in this season Winter of Code, but I am not giving up far from it.

Today I bumped the current build version of aila from 0.3.6 to 0.3.9 which I am working on.

0.3.7 introduced data storage of the log file requests. This means the parsed data is not lost once we read the next line but kept for later retrieval in memory. The data structure was crafted (last year) to have minimal memory impact last year, so we can load clause to a million lines on just about 50MiB.

0.3.8 introduced the mechanism needed to safely retrieve the data from the in-memory store and a dump function to output the data in a text format to the console. This way I could test that data was stored and retrieve without any issue on files ranging from 10 to 960,000 lines (real payload from my customer).

0.3.9 is fresh and still untouched, as this is where I...

2010 Top 25 Most Viewed Forum Discussions

ohzone | 22 Dec 2010 | 2 comments

You've searched the Forums looking for discussions that might answer the issues that plague you. Here is a list of the most visited forum discussions over the past year, maybe there's one here that you've overlooked...

Endpoint Management Community Blog

Symptoms

25 Most Viewed Forum Discussions for 2010

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