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Endpoint Management Community Blog

Showing posts tagged with Altiris Server Management Suite
Showing posts in English
ohzone | 21 Dec 2010 | 0 comments
ohzone | 21 Dec 2010 | 0 comments

You may have been searching for some of these nifty little scripts and helpful little drivers yourself. Here are the most view downloads for the past year. I hope you are finding these posts interesting!

25 Most Viewed Downloads for 2010

  1. Remote Altiris Agent Diagnostics
  2. SATA Drivers for Intel ICH9 and ICH10
  3. SATA ICH9 Drivers: Windows XP Driver Injection Script
  4. MSI "Run as administrator" Context Menu for Vista
  5. Uninstall MSI with VBScript
  6. Script to Copy Files/Folders to All the User...
ohzone | 20 Dec 2010 | 0 comments

It's always interesting to see what other people are reading. Here's a chance to do that without looking over anyone's shoulder - so much less annoying that way. The most viewed blog posts in the past year.

25 Most Viewed Blogs for 2010

  1. Windows Installer & Safe Mode
  2. Ghost Explorer
  3. Uninstalling Altiris Agents
  4. Windows7 -Untangling Scripted Installs, Sysprep and Configuration Passes
  5. Wake on LAN (WOL) Utility
  6. ITMS 7.1 Beta - Now Available (Note: This beta cycle is now closed)
  7. Calling a...
Ludovic Ferre | 20 Dec 2010 | 2 comments

I found one of my customer last week in great need of using aila because we had a few "run-away" clients that sent an enormous amount of data (nse's) to the server.

So I started working on a couple of improvments to aila, and here they are:

jbeuchert | 17 Dec 2010 | 1 comment

Our team has gotten a request from our support organization and SQL server configuration for the Endpoint Management suite of the products (primarily Altiris CMS, SMS, and Asset Management). Please take a few minutes to check out an external page dedicated to the best practices around implementing and optimizing 2005 and 2008 SQL Server.

SQL Server 2005 and 2008 Implementation Best Practices and Optimization

http://www.symantec.com/docs/HOWTO10723

Ludovic Ferre | 16 Dec 2010 | 2 comments

Here are some of the interesting characteristics of the new xml file.

First of all the SIM version bumped from 7.0.52 to 7.0.64. Its MD5 hash is 0562c0db3a754f3fb56faaaae7ead49b.

Then we have a major additions that should interested the Connect community: 

  • Altiris Client Management Suite SP2 MR3, version 7.0.14

Here are some of the solutions updated:

  • Altiris Patch Management Solution for Linux SP2 MR3
  • Altiris Deployment Solution Core MR3 (v7.1.643)
  • Altiris Software Management Solution SP2 MR3
  • Altiris Asset Management MR3
  • Altiris IT Management Suite MR3
  • and so on

Now it will be very interesting to see how all of this installs and behave. I'm specially awaiting for a Software Management fix of the Symantec Management Agent that fails to download modified package files...

iancorcoran | 13 Dec 2010 | 0 comments

I am seeking an experienced Altiris admin for a Sr. Technical Account Manager position currently open in Memphis, TN.  My team provides premium technical support to Symantec Business Critical Services customers for the Altiris Endpoint Management product family.  The ideal candidate for this position will have both broad Altiris technical knowledge and excellent customer management skills.

To learn more about the opportunity and apply please visit http://www.symantec.com/about/careers/search.jsp and use the Advanced Search link to search by Job Opening ID: 594747

Ian Corcoran
Senior Manager
Business Critical Services
Symantec Corporation 

 

Ludovic Ferre | 06 Dec 2010 | 0 comments

I am working on a problem with packages not refreshing their snapshots since last week [1] and today we have made a break thru: the root cause of the issue is a change of OwnerNSGuid that happened on the server coresettings.config during a SQL authentication change.

We don't know exactly how it happened but the change causes packages that do not match the coresetting OwnerNSGuid to not refreshed.

Note that vThisNS was not changed on the database.

Here are a few SQL query that we used int he tourbleshooting process:

select ownernsguid, count (*) from RM_ResourceSoftware_Package group by OwnerNSGuid

select ownernsguid, count (*) from Item group by OwnerNSGuid

Running the first query returned 3 different guids. Apparently the SMP migration created legacy packages under the 6.x OwnerNSGuid.

Now, we are planning to revert the OwnerNSGuid back to the original entry, still present in vThisNS. I'll post results back here when available...

Ludovic Ferre | 05 Dec 2010 | 0 comments

It was a year ago today that I posted a blog entry for my Connect Winter of Code project [1]. The project last year was aimed at learning C  whilst producing something useful for administrators working with Notification Server.

The product of what I will now call CWoC 2009 is aila [2]: the Altiris IIS Log Analyser. I don't know if anyone else but myself used it but it has proven a useful tool to me in a number of occasions, for at least two of my customer.

In all cases, I am starting {CWoC 2010} now as I am currently working on a serie of articles for stress testing NS and SMP and I actually moved the code to my Google altiris-ns-tooling repository and can see that there's a lot of work that could be done.

So, let's hope {CWoC 2010} will be as enjoyable a winter project as CWoC 2009 was!!!

[1] ...

Ludovic Ferre | 03 Dec 2010 | 4 comments

I have a problem for a customer of mine where we found that modified packages (where files have changed on the package location) are not causing the package snapshot to be refreshed.

Worse, we deleted all xml files from the /Altiris/Snapshots directory (300+) and only 16 of them were recreated when we ran the "Package Refresh" schedule.

So I am using this blog post to write down some information gathered whilst reviewing the process in details.

  • the process starts in ManageDistributionPoints(...) method, which needs is called for each package that needs to be refreshed / exist on the NS (unless I'm mistaken).
  • a mutex is acquired to ensure no more than one process does the package refresh.
  • the vRM_Package_Item is checked to see if ProductUninstaled is set to 0 or 1 there. If we do not receive a valid response or if the SQL returns 1 we do not refresh the package
  • check if the package is...