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Showing posts tagged with Mobile Management
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LeslieMiller | 02 Jul 2013 | 9 comments

Installing and managing mobile devices within your environment is one of our user's biggest challenges. To make contributing and finding information about this important topic easier, we are excited to introduce a new "Managing Mobility" community on Symantec Connect.

Beginning 12 July 2013, the following product forums will be migrated to the new "Managing Mobility" community:

  • Symantec Mobile Management Suite
  • Symantec App Center
  • Symantec Mobile Management
  • Symantec Mobile Security

In addition, in the new community you'll find thought leadership blogs and articles from Symantec employees and industry leaders.

Joe G. | 13 May 2013 | 0 comments

Ever since the introduction, and general take-up of the tablet, it has been speculated that the death of the PC is nigh. But is this the case? According to IDC, global PC sales fell 13.9% in Q1 2013, accelerating the drop of 8.3% in Q4 2012. Certainly less are being sold, and for this there are many reasons.

A fundamental reason for this, and I believe we’ll be seeing this very shortly with smartphones and tablets, is that PCs have become like ‘white goods’. You don’t throw away your fridge or cooker when a new model comes out, and the same has become the case with the PC. Given the slowdown of processor improvements, and how well Windows 7 runs on older machines, consumers are no longer buying a new PC every couple of years to keep up. RAM is still very cheap and given the prevalence of 64bit Windows 7, it’s easy to put in another 4 or 8GB of RAM to improve performance.

Another reason for keeping an aging machine is cloud services. If...

MacBrinky | 27 Mar 2013 | 1 comment


The App Center Icon appears on the home screen.
The device is not visible in the App Center yet because the agent software has been dispatched but the rollout of the device has not been started yet.
Clicking on the App Center icon at the home screen results after some seconds (up to 20 sec) in to the error: Unable to Download Application.


Possible cause:

Network connection is too slow and so communication has been timed out.

Not like TECH202938: Unable to Download Application" error when installing App Center client where an expired Distribution Certificate is cause of the issue. (The...

Santana_Villa | 26 Mar 2013 | 0 comments

Product or Solution release details includes the following:

  • Version
  • Release Type
  • Release Date
  • End of Life
  • End of Limited Support
  • Last date for patch releases
  • End of Support Life
  • Last date to contact support

To get that information follow the steps below:

  1. Go to Supported Products A-Z  page.
  2. Select the product from the list
  3. On the right side box named “Product Support” select “Release Details”
  4. The information for selected product will be loaded on the main page.
  5. Use the dropdown menu to select the correct version of the product you are looking for.
  6. Example: see direct link to...
ohzone - CherylPeterson | 01 Mar 2013 | 0 comments

The Royal Liverpool and Broadgreen University Hospitals NHS Trust is one of North England’s busiest and largest hospitals. With the influx of mobile devices impacting healthcare, the Trust embarked on a mobile data management strategy, based on Symantec Mobile Management, to enable secure mobile working. As a result, it found clinical outcomes improved through real-time access to healthcare history, medical images, medical notes, and more. All of this comes on top of a highly successful Symantec data loss prevention (DLP) and endpoint security implementation that lowers the cost of managing security by 25 percent. To learn more about these highly successful mobile management and security strategies, follow this link:     

ShaneB | 26 Feb 2013 | 0 comments


I just wanted to post this event on the connect page and see if anyone else from the user group planned on attending?  WKU will have a few folks there.

ohzone - CherylPeterson | 15 Feb 2013 | 1 comment

The Endpoint Management team is gearing up to celebrate another successful event at Symantec Vision. Filled with new sessions and the same 1:1 access to Product Management and Development, it’s time to register and start customizing your Vision Experience.

This year, Vision is all about the extras—including new types of breakout sessions and hands-on labs, expanded networking opportunities, and even more flexibility to customize your Vision experience. You might even win the chance to choose your own Grand Prize. So register now, and then visit the Vision website to:

  • Explore the Vision Session Catalog. Then choose sessions that will help you embrace BYOD and support all the different devices across your organization or...
ohzone - CherylPeterson | 24 Jan 2013 | 1 comment

The Vision 2013 Call for Papers is now open.

Do you have a case study featuring successful implementations of Symantec products? Or best practice tips and trick using Symantec solutions? The Vision team is now accepting proposals for sessions at Vision 2013 Las Vegas.

To apply, simply provide a brief summary of what you would like to cover in the session and why it would appeal to Vision attendees. The Vision team will respond to all applications by February 21, 2013.

UPDATE: The deadline to submit your Papers has been extended until February 21, 2013

You can submit your proposal...

mgreer | 21 Jan 2013 | 5 comments

This webinar discusses the new features and capabilities for configuration now available with ServiceDesk 7.5 for quick, effective remediation of end-user incidents, system problems and change management.

Topics / Agenda:

Incident Classification
Service Queues and Routing Rules
SLA Management
Automated Notifications
Best Practices

Webcast duration 47 minutes

Access the prerecorded webcast here:

Joe G. | 07 Jan 2013 | 0 comments

Back in 2007, Apple were enjoying almost unlimited success with sales of the already successful iPod, when they went a step further and released a smart device called the iPhone. This changed everything.

In much the same way as Ikea changed the way we viewed flat pack furniture, no longer would we be satisfied with phones that just made calls and texts and accessed a bit of WAP (anyone remember that?)

The ‘App’ as we know it was born. Would Facebook be as hugely popular as it is now were it not for the excellent mobile app? The ability to check in, to update your status on the move, and to share photos when out and about? Possibly, but nowhere near as prominent and accessible as it is now.

And accessibility is the point I am making. Back in 2007 and 2008, who would’ve thought that Apple, market leaders and innovators, could have gained and then lost so much market share to a competitor in the very space it invented?

I am, of course,...