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There are some customers who want all of their URL's in their Servicedesk System to be IP Address-based, rather than domain named-based.  For example, one might want to access the Process Manager portal by using the link

http://10.1.1.1/ProcessManager/ 

rather than the link

http://myserver/ProcessManager

The steps below outline the process.

1.  Login to the Servicedesk portal as someone with administrative properties.

2.  Click on Admin>Data>Application Properties.  You should see the screen below.

...

Technology innovation is a constant at MobiTV, Inc. IT Director Chad Kalmes was recruited to help the IT department to grow and mature with the rest of the company. With the help of Symantec Partner Blue Chip Tek, Kalmes and his team have leveraged a number of Symantec endpoint security, data protection, and endpoint management technologies to improve efficiencies while lowering costs.

Read the full story, see the video or get the podcast here.

The yellow and black Symantec logo is a familiar sight on Bottero’s PC screens. Everywhere you look, it seems, Symantec technologies are helping to protect data in the Italian glass company’s Windows environment, fight malware, archive email, and manage clients. There’s good reason for this tightly integrated portfolio of solutions to be there too―in some instances for almost a decade. By standardizing on Symantec, Bottero is increasing its day-to-day IT administration productivity by 50 percent and achieved a complete return on its Symantec investment in 10 months. This solution also allows the company to achieve fast, effective backup and recovery of 12 offices centrally. Moreover, an entire Windows system can be restored in minutes; while the Exchange archive is being reduced by 20%, saving storage space and cutting storage investment. A crystal clear reason for adopting Symantec....