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Showing posts tagged with 7.x
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kedar_k | 19 Jun 2014 | 0 comments

Migration: A migration is when you install the latest version of the IT Management Suite solutions on a new server, and then migrate the data from the earlier ITMS solutions to the latest version of the application.

Upgrade: An upgrade is when you install the latest version of ITMS on the same hardware, server operating system, and database.

You must migrate the Notification Server 6.x or 7.0 data to either Notification Server 7.1 SP2 or Notification Server 7.5. After migrating the data, you must first upgrade to either ITMS 7.1 SP2 MP1.1 or ITMS 7.5 HF6 depending on the path you choose and then upgrade to ITMS 7.5 SP1.

The following diagram gives an overview of the migration and upgrade process:

Migrating to IT Management Suite 7.5 SP1

You can use the following reference documents:

...
ianatkin | 09 Jun 2014 | 4 comments

Trying to be nice here. SIM is frustrating. No product is more certain to bring an SMP server's resources to its knees.

So, word to the wise. ALWAYS close SIM when you've finished using it.

hugo_parra | 02 Jun 2014 | 81 comments

We're happy to announce today the general availability of ITMS 7.5 SP1.

Some of the highlights for this release include:

1.   Server and Client-side platform support updates

  • Notification Server support for Windows Server 2012 R2
  • Site Server support for Windows 8/8.1 and Windows Server 2012/2012 R2
  • Client support for Windows 8.1, Windows Server 2012 R2, Mac 10.9, Windows 7 Embedded, ESXi 5.5, and RHEL 5.10
  • Console support for IE10 and IE11

2.   Reusable targets, flexible filtering

  • New visual builder
  • Immediate result verification
  • Enhanced import and export capabilities

3.   Inclusion of Workspace Streaming Agent

  • "Network mode" application streaming

4.   Ease of implementation

  • In-place upgrade from 7.1 SP2 MP1.1 and ITMS 7.5...
joevax | 06 May 2014 | 0 comments

Electricity costs have risen 4.2% per year for the past decade according to the Department of Labor.

Leverage your Symantec Management Platform, make Patch and Anti-Virus 100% more effective, and Reduce the Cost of doing business by implementing eiPower Saver Solution for SMP 7.1 and 7.5.

And to make a good deal even better, get up to 30% off your SMP 7.5 migration when you purchase eiPower.  Please visit the Intuitive or ITS booth for details, or contact Joe D'Agostino at joed@entisp.com.

ENTISP.COM

SK | 20 Mar 2014 | 0 comments

Hello all,

Today I ran into the above mentioned problem whilst trying to perform a clean install of ITMS 7.5, so I thought I would share what worked and what didn't.

Windows 2008 SP1 R2 with SQL 2012 SP1.

SQL was initially configured for Windows Authentication.  When SIM failed, I manually created the database to no avail.

I then changed to mixed authentication and changed the SA account (as I obviously didn't know what the original one was) via the UI.  Unfortuantely, the SA account had the same problem.

 

What worked was running the following query:

USE master
GO
ALTER LOGIN [sa] WITH PASSWORD=N'NewSAPassword', CHECK_POLICY = OFF
GO
ALTER LOGIN [sa] ENABLE
GO

 

This allowed SIM to create the database and begin the installation phase.  Once ITMS 7.5 was installed, and the 9 hotfixes (required a rebot beforehand), I opened the Database Settings page and...

SK | 06 Mar 2014 | 2 comments

The following query will list the contents of all item folders found within the console:

SELECT vi1.Name As Folder,vi2.Name AS Item
FROM vItem vi1
JOIN vItemFolder vif ON vif.ParentFolderGuid = vi1.[Guid]
JOIN vItem vi2 ON vi2.[Guid] = vif.ItemGuid
ORDER BY Folder,Item ASC
--WHERE vif.ParentFolderGuid = 'folderguid'
--WHERE vi1.Name = 'foldername'

If you wish to use one of the WHERE clauses, then make sure you remark (--) the ORDER BY line.

SK | 04 Mar 2014 | 1 comment

Release Notes and the actual RU can be obtained from HOWTO81832.

SK | 08 Feb 2014 | 1 comment

The following query maps item names to the three different guids found within the ResourceAssociation table, allowing you to understand its contents better:

SELECT
vi1.[Guid] AS ResourceAssociatiopnTypeGuid,vi1.Name AS ResourceAssociatiopnType,
vi2.[Guid] AS ParentResourceGuid,vi2.Name AS ParentResource,
vi3.[Guid] AS ChildResourceGuid,vi3.Name AS ChildResource
FROM vItem vi1
JOIN ResourceAssociation ra ON ra.ResourceAssociationTypeGuid = vi1.[Guid]
JOIN vItem vi2 ON vi2.[Guid] = ra.ParentResourceGuid
JOIN vItem vi3 ON vi3.[Guid] = ra.ChildResourceGuid
ORDER BY vi1.Name ASC

SK | 28 Jan 2014 | 5 comments

If you are testing Application Metering either in the lab or during a POC, you may wish to have the Application Metering Agent (AMAgent) send its data in a timely fashion, as its UI only offers either Daily or Weekly.

 

 

The following queries will allow you to do just this as well as to revert back to the original setting afterward for supportability:

 

--/ Obtain existing value (default = 86400)

SELECT State FROM Item WHERE [Guid] = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'

 

--/ Change default using value in seconds (this example is for 5 minutes)

UPDATE Item SET State = '<item><Application type="inventory" interval="360" /></item>' WHERE Guid = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'

 

--/ Rollback

UPDATE Item SET State = '<item><Application type="inventory" interval="86400" /></item>' WHERE Guid = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'...

SK | 21 Jan 2014 | 0 comments

One unfortunate difference between SMP 7.1 and 7.5 is that in 7.1, when you run a report, the SMP records a number of "Altiris.Reporting....." entries in its logs; two of which were high useful:

 

Source: Altiris.Reporting.DataSource.ResourceDataSource.Run
Description: ResourceDataSource returned N rows in 'Table' table

N equates to the number of rows that you report displayed, making it easy to locate the write log records, because immediately below this line will be the actual reports SQL that was used:

Source: Altiris.Reporting.DataSource.ResourceDataSource.Run
Description: ResourceDataSource is running query:

<Reports SQL starts here>