When we first installed the Altiris Helpdesk solution we created a number of notifications to help enforce SLAs. Though this is a very useful feature of the helpdesk system, it makes for a lot of messages in your inbox every Monday.
We started looking for a way to limit the policies only to run on certain days of the week, but the shared schedules in the notification server don't allow for running on only specified days of the week. Instead, we solved the problem by making a simple modification to the WHERE clause in the SQL that controls the notification.
AND DATENAME(dw,GETDATE()) IN ('MONDAY','TUESDAY','WEDNESDAY', 'THURSDAY', 'FRIDAY')
If you haven't modified the SQL in these policies before here is a quick rundown of how to do it.
- Navigate to the notification policy you want to edit.
- Click 'Edit...