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Showing posts tagged with Configuring
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WEVO Group Developers | 03 Feb 2010 | 0 comments

Now with Workflow 7's ticketing and reporting functionality you can add status and reporting to your processes quickly and easily.

I recently had to build a "Proof of Concept" (POC) for a client proposal that we are working on. The client wanted to generate reports using Workflow to track a process for auditing purposes.

Now as many of you know, in past versions of Workflow we would've had to create a report like this in a couple of different ways: we could have developed a Web Forms Reporting Dashboard or a SQL Reporting Services report. Both of these options would have required some significant development time and additional cost to the project.

Ticketing Functionality

Some of the new ticketing functionality that was created for ServiceDesk 7 in Workflow allows us to develop these reports quickly and easily.

I think it is important to note the ticketing functionality wasn’t developed...

Randall Newnham | 27 Jan 2010 | 0 comments

I encountered this particular error recently and I wanted to share it. I had a customer who was a creating a PXE boot image through the Ghost Boot Wizard (version He was previously able to create a boot image, but after adding a driver to the Windows PE build, he was no longer able to do this. The issue was that the name of the boot package overlapped with the name of the default Windows image file for our build of Windows PE (boot.wim). This is an issue because while making the boot image, we must mount and open both the default Windows Image file for Windows PE and the boot image being created, and two with the same same will conflict. This likely doesn't happen before adding drivers because of order of operations for the creation, but that is just speculation on my part.

This issue can be resolved by naming your boot image anything other than 'boot'.

Thank you,


Rene Kolga | 18 Jan 2010 | 2 comments


Thanks a lot for your submissions! We currently have 5 new custom inventory scripts, but need another 5 in order to finalize the awards!
Please submit a few more Inventory Solution 7 custom scripts.

Thank you,

Caroline Kiel | 05 Jan 2010 | 0 comments

This is a very cool tool to configure the MS core server by a GUI. I know, this sounds strange, but it makes it pretty fast to use core servers for everyone not too familiar  with PowerShell etc.
It is freeware and published under the Microsoft Public License (MS PL).
On the website you'll also find a version for 2008 R1, as this one here is ONLY working with R2.
On the website you'll find the download as .iso (for direct mounting in VMs) and as .exe for use with physical machines.

Here's the website:

Hope, this helps you to use the Cores!

All the best,


Randall Newnham | 04 Jan 2010 | 1 comment
An environmental issue has been noted in a few networks when trying to deploy an image to machines across a network that utilizes switches or routers with different speed hardware (100 and 1000, for example), and the session or task fails.
This is an environmental issue. Though Ghost will work in most network configurations, some specific hardware setups will cause issues. This is not expected behavior, but probably motivated by other factors on the network.  Since this is motivated by the physical environment, modification of network hardware may be necessary. First try updating the firmware for all devices to see if this resolves the issue. If this fails, two solutions are possible:
1. Reconfigure switches so that machines are all on a switch of the same speed.
2. Run separate deployment tasks to machines on different speed hardware. This will likely mean machine groups in the console require...
CableGuy41 | 04 Jan 2010 | 2 comments

Hi All,

Check out the following link to know about how to Migrate an existing Wise Package Studio Server to a new server.

Please note: You will need to sign in to Linked in to view this article. If you aren't a member of Linked in you will need to signup (it's free).


BRING | 16 Dec 2009 | 1 comment

After successfully installing ServiceDesk 7.0, and passing thru the evaluation time frame, or after applying a production-type license, the following error has been observed.

Error 1:

"License does not allow use of web part [SearchTextPortalWebPart] 

What are some suggested ideas to troubleshoot  this problem, since it makes using ServiceDesk impossible?

1. On the ServiceDesk Server, open up the Notification Server Credentials tool on the ServiceDesk server, and verify that the connectivity test for the Notification Server is successful.
       a.  If not, add the correct credentials and retry.  Suggested credential to use the the Altiris Application Identity (APPID) account.  This account should be a member of the local administrators group on the Symantec Management Platform Server (NS).
2. On the Servicedesk Server, open up the...

Terry Cutler | 16 Dec 2009 | 0 comments

In the August 2009 timeframe, a document was posted to help educate IT administrators on the most secure use of Intel vPro technology-based desktops and laptops.   The document provides greater insights to the technology, platform architecture, services provided, security recommendations, and so forth.   The document was written from a platform technology viewpoint, thus direct correlations or insights to deployment in a Symantec environment were not provided.

The document is over 60pages long and about 29.5MB in size.   The material was original posted as a reference for security focused administrators.

The material is available at

If specific questions about how to implement the security features using a Symantec\Altiris environment - items posted in...

B_Raj | 10 Dec 2009 | 5 comments

AutoIt continues to be FREE !!

AutoIt v3 is a freeware BASIC-like scripting language designed for automating the Windows GUI and general scripting. It uses a combination of simulated keystrokes, mouse movement and window/control manipulation in order to automate tasks in a way not possible or reliable with other languages (e.g. VBScript and SendKeys). AutoIt is also very small, self-contained and will run on all versions of Windows out-of-the-box with no annoying “runtimes” required!

AutoIt was initially designed for PC “roll out” situations to reliably automate and configure thousands of PCs. Over time it has become a powerful language that supports complex expressions, user functions, loops and everything else that veteran scripters would expect.


  • Easy to learn BASIC-like syntax
  • Simulate keystrokes and mouse movements
  • Manipulate windows and processes
  • Interact with all standard...
Ludovic Ferre | 29 Nov 2009 | 0 comments

One of the best features of SQL (the sql language, and it's various vendor specific implementations) is that (almost) everything is open and accessible.

Tables, views, stored procedures, triggers, indexes. You name it. You can look at all of those objects, edit them, do anything you like with them.

Hence the title of this blog entry: it's a poor man's version of open source in a sense that anyone with interest could contribute code review and improvement (I've have an article on this pending administrator's approval - so watch this space) for the benefits of everyone (using NS) thanks to this site (Connect, a name that serves the purpose).

And being open and allowing more people to help has proven to be a really successful strategy in many places and software projects (again IMHO).