While recently working a Recovery Solution issue, we encountered some problems. The clients could not register and SSM jobs were not completing. Upon reviewing the Event Viewer logs, we saw a consistent sequence of errors
Altiris Recovery Solution Error Server Space Management 35 N/A SERVER "RemovePhysicalFile RemovePhysical() returned an error.
Altiris Recovery Solution Error Server Space Management 73 N/A SERVER "Error retentioning file 'winlogon.log' of user 'XXXXXXXXX' on volume 'C:'.
FileKey 10448642, file revision 13.
Altiris Recovery Solution Error Server Space Management 2 N/A SERVER "There was an error when a file was being processed for Recovery Solution Server space management.
Problem backing up the file.
Altiris Recovery Solution Error File Repository Engine 12 N/A SERVER "Unable to read file data from the Recovery Solution Server.