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Joel Smith | 08 May 2007 | 0 comments

Q:
What is the difference between the Intel ME Password* and the AMT admin Password with Intel vPro* AMT technology?

A:
The MEBx password is used for local access to the ME settings (Accessed via Ctrl + P during System POST). It is similar to the BIOS password save this password is always required.

The AMT admin password is for the specific AMT ACL entry “admin”. They are synchronized in a one-touch provisioning model for convenience.

The AMT Admin password is often known as the Intel AMT Connection Credentials in the Altiris Console when working with Out of Band Management (OOB), Real-Time Systems Manager (RTSM, RTCI), and Network Discovery.

trb48 | 07 May 2007 | 3 comments

As I have learned more about computers I have come to rely on the command prompt. The command prompt allows a system admin to do almost anything in one place. But there is so much to know with the command prompt we all need a good resource on how to use it.

I ran across the following web site: The Windows XP Command Line, Batch Files, and Scripting

The site concisely covers the basics of the command line. It also has some advanced command prompt tutorials.

Check it out, it is worth your time...

riva11 | 07 May 2007 | 3 comments

Every IT admin receives calls from XP users sitting in front of a ominous blue screen. If the user is able to speak, they describe a screen listing cryptic messages like STOP:0x00000021 Fatal System Error.

The BSOD ( Blue Screen of Death ) is the latest thing that the computer produces before a system crash. Sometimes, this screen can be a helpful troubleshooting tool.

I found a fantastic web site that contains a large list of these messages and gives a description about the problem and how to solve it.

Take a look on this link: Common XP Stop messages

There is also available the PDF file with the full list : XP Stop messages

Otherwise, if you don't have any...

trb48 | 04 May 2007 | 0 comments

I have written a few articles (to find them do a quick search for WinPE) about tweaking and customizing WinPE to help system admins deploy images faster. For some people, setting aside a hard drive for imaging may not be practical. What is one to do?

Don't worry, Microsoft has created a guide to building a custom WinPE CD. Many of the concepts in my other articles will work on the custom CD. Here is the link:

How to create a custom startup WinPE CD-ROM in Windows XP

Good luck in your customizing efforts!

Harsh Mokal | 03 May 2007 | 0 comments

Sometimes in packages ICE03 is encountered, which states that a particular entry is not according to a correct format. Here's some info to help you avoid this this chilly error.

ICE03 occurs mainly because of ESCAPE Characters like [,],{,} and so on.

Windows Installer does not automatically recognize these formats. Hence, they need to be written according to a special construct.

The main rule that should be followed is that:

If a substring of the form [\x] is found, it is replaced by the character x ,
where x is one character, without any further processing.
Only the first character after the backslash is kept; everything else is removed.

For example, to include a literal left bracket ([), use [\[].
The text [\[]Bracket Text[\]] resolves to [Bracket Text].

Some examples are:
1) [ should be written as [\[]
2) ] should be written as [\]]
3) { should be written as [\{]
4) } should be written as...

trb48 | 03 May 2007 | 3 comments

It is interesting to me that Windows XP has been on the market for over 6 years and I still learn tons about it every day. For example, I just found a great Web resource that lists tons of common Windows commands.

The benefit that the Web page gives you is that now you can run the commands from Deployment Console, or from a command prompt. Or, when creating an image, you could change the permissions on a certain command to make your machine more secure. It is a great resource, I have certainly used it more than once.

Check it out here: Windows Run Commands

SK | 02 May 2007 | 1 comment

Helpdesk Solution ships with the following Core languages besides English: French, German, Japanese, Portuguese (Brazilian), Simplified Chinese and Spanish.

Arabic, Danish, Italian, Russian and Swedish Language Packs have now been released:

Arabic for Helpdesk: https://kb.altiris.com/article.asp?article=34106&p=3
Danish for Helpdesk: https://kb.altiris.com/article.asp?article=33800&p=3
Italian for Helpdesk and NS: https://kb.altiris.com/article.asp?article=28246&p=3
Russian for Helpdesk and...

SK | 01 May 2007 | 1 comment

Hello all,

I would like to make you aware of an issue I have experienced which also seems to be a problem with many other SQL Server 2005 users as well.

I installed SQL Server 2005 on two different Servers using the same installation files as well as the same installation configuration.

When opening the Database Tuning Advisor on both machines, I found that it connected successfully on one of them but failed to connect on the other as it could not find a require Stored Procedure.

Upon further investigation, I found that this SQL Server did not have any DTA Tables nor Stored Procedures.

For full details as well as the resolution to this problem, please refer to KBA34616.

https://kb.altiris.com/article.asp?article=34616&p=1

SK | 01 May 2007 | 1 comment

Notification Server includes the following five Core languages besides English: Chinese, French, German, Japanese and Spanish.

Italian and Russian Language Packs have now been created, and can be found in our Knowledge base. Read on to get the direct links:

Italian for Helpdesk and NS: https://kb.altiris.com/article.asp?article=28246&p=3
Russian for Helpdesk and NS: https://kb.altiris.com/article.asp?article=33480&p=3

trb48 | 28 Apr 2007 | 4 comments

A while back I posted an article about how to make a bootable USB Hard drive. There are many uses for the process that I discussed. The only problem is that USB Hard drives are big, require an external power source, and most people don't have an extra hard drive kicking around.

I ran into this great article that goes through the steps to make your USB key bootable. A must read for all of us system admins.

Here is the link:
http://www.bay-wolf.com/usbmemstick.htm