Video Screencast Help
Search Video Help Close Back
to help

Endpoint Management Community Blog

Showing posts tagged with Configuring
Showing posts in English
Why Your Installations May Fail on Windows Vista
Lokeshji | 13 Feb 2009 | 1 comment

"7 Reasons Why your Installations May Fail on Windows Vista (And How You Can Fix Them)" is an article outlining the top reasons why the author sees failures of Windows Installer (MSI) packages on Vista

Windows Installer is not just a technology but also a set of rules and best practices. While these rules have been specified in the SDK for several years, many of them haven't been enforced. While ignoring these rules didn't break your setups in the past, installations that don't follow best practices may eventually fail on Windows Vista. This article alerts you to the most common pitfalls in setup authoring and helps you troubleshoot your installations to be compatible with Windows Vista.

Read it here: http://...

Read more
Basic Details of Notification Server Auditing
BRING | 11 Feb 2009 | 0 comments

Rumor has it that there is an auditing feature built into Notification Server 6.x. How do I access, use and and manipulate Notification Server's internal auditing capabilities?

The Auditing capabilities are extremely lightweight and the procedures are simple. The details for them are:

  1. The Notification Server stores changes (add, modify, delete events) to the Database using the NS Item Management's resource data class.
  2. This data class uses the Evt_NS_Item_Management table to store the information. It stores the following:

    ItemGuid, ItemName, ItemAttributes, User, Action, ItemClassGuid, ResourceTypeGuid, Description

  3. Auditing is activated automatically - No user intervention is required.
  4. Auditing is NOT able to be turned off.
  5. Purging is the only...
Read more
MSI Error 339
Deepanshu | 10 Feb 2009 | 2 comments

Runtime Error 339: Component or its dependencies not properly registered.

Check if the package is working fine when logged in into the same system using admin ID and password. If it works that means it's a permission issue which you need to resolve using filemon and regmon.

You can try to register that dll also using regsvr32... sometimes this also resolve the issue.

Cheers
Deepu

Read more
How to Restart a Windows 2007 Office Suite Setup Previously Interrupted
riva11 | 09 Feb 2009 | 3 comments

Sometimes it happens. Scenario: During a Windows Office 2007 installation someone thought to shutdown the computer. In this case when you start again the Office 2007 installation, you will see a generic error and the setup will not continue.

I found an article that mentioned a Microsoft Knowledge Base with explained the error and the simple resolution. You have only to delete the rgstrtn.lck file!

In the Knowledge Base article, The 2007 Office suite Setup program will not restart after an initial installation is interrupted there is a detaileddescription with the cause and the workaround about this issue.

In case of some kind of issue and before send a new installation package on the computer, better read this KB srticle, delete the file and go ahead with the ususal installation.

Paolo

Read more
Single User Having Problems Viewing Assets from the HelpDesk Solution
dcudney | 09 Feb 2009 | 0 comments

I had a single user that was receiving an error message when attempting to view assets from within HelpDesk. This was the error message:

"Item has already been added. Key in dictionary: "asset_name_633688238248225379" Key being added: "asset_name_633688238248225379"
 Details 
Exception - System.ArgumentException: Item has already been added. Key in dictionary: "asset_name_633688238248225379" Key being added: "asset_name_633688238248225379"
  at System.Collections.Hashtable.Insert(Object key, Object nvalue, Boolean add)
  at System.Collections.Hashtable.Add(Object key, Object value)
  at Altiris.AppWeaver.WrappedFlexGrid.PrepareGrid()
  at Altiris.AppWeaver.WebGrid.SetColumnDefinition(String def)
  at _ASP.subAssetTable_ascx.LoadDataSources()
  at Altiris.AppWeaver.TemplateModule.ProcessChildren(Control ctrl,...
Read more
Deploying Software/Patching/etc. on Shutdown Notebooks Systems with AMT
pcalver | 06 Feb 2009 | 0 comments

Would you like to patch those notebooks out in your company vehicles without leaving your desk? Check out this article from Josh H. at Intel. He is using a Panasonic CF-19 with the vPro technology.

http://communities.intel.com/openport/community/op...

Thanks Josh.

Read more
Another Great Blog for Altiris
Raman | 30 Jan 2009 | 1 comment

I have just found another useful blog for Altiris have a look at it. http://altirisbe.blogspot.com/

Read more
Splitting Subnets Into Multiple Collections
vortex0007 | 29 Jan 2009 | 1 comment

A bit of SQL that I have found very useful for building Collections in Altiris Notification Server 6 (NS6) is posted below.

This SQL is very handy for helping to configure NS6 policies. For example a configuration policy might need different settings based on what subnet a machine falls into.

To use this, open the NS console > choose Resources > under Collections choose My Collections > Right-click on My Collections > Choose New Collection. Use the option to enter SQL directly and cut and paste the SQL below.

You will need to edit 3 places for this to work in your environment.

  1. Edit Line 8 where ip.[Subnet] Like '192.%' to your appropriate subnet.
  2. Edit Line 9, the very last 0 should be changed to be the beginning of your range.
  3. Edit Line 10, the very...
Read more
Registry Location for Windows Installer Settings
MaggieH | 27 Jan 2009 | 0 comments

These keys hold all the information of all Windows Installer products and components that are installed on your workstation.

  • [HKEY_CLASSES_ROOT\Installer]
  • [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Installer]
  • [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer]
ALLUSER Value Install Type Registry Location
0 Per User HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-xxxxxxxxxx-xxxxxxxxx-xxxxxxxxx-xxx
1 Per Machine HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18
2 Per user or machine (this depends what...
Read more
PXE, IPHelper Config
Antonp | 20 Jan 2009 | 1 comment

I had a problem recently with booting to PXE in the following Environment:
• VLAN
• DHCP on one VLAN
• Altiris PXE server on another

We were trying to get the notebook to boot to PXE and create an image. When booting (F12 - Network boot) to PXE, we were first off all unable to get an IP address from DHCP
This was resolved by adding the option (067) to the DHCP scope options. We were now able to get an IP from DHCP as an IPHelper was also configured on the main switch to allow DHCP traffic over the VLAN's.

However even with this configured we were not able to download the boot file for PXE to function properly, we received some (PXE-e32 * TFTP time-out error) error code.
This was resolved by asking the network guys to add another (2nd) IPHelper onto the main switch...

Read more