Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Endpoint Management Community Blog
Showing posts tagged with Performance
Showing posts in English
CondorMan | 23 Sep 2008 | 0 comments

Have you ever noticed that even after a clean install of Windows your pagefile is fragmented and the disk defrag utility will not help.

PageDefrag will defragment your paging files and Registry hives. Leaving your system at peak performance.

You can find more information at http://technet.microsoft.com/en-us/sysinternals/bb...

TilakGovind | 11 Sep 2008 | 2 comments

This procedure contains general guidelines for running generated test cases. Each type of test case is more fully explained in its own topic. You can set the status for a test case or a test item.

Test cases are listed in the left pane of Test Expert.

These are some of the mandatory TESTS to be done.

Some tests are informational and might not require a Pass or Fail status for each test item. Example: When you run the Extra Files or Extra Registry Entries test cases, you see a list of items that were accessed but not installed. These items do not necessarily require a Pass or Fail status.

TilakGovind | 05 Sep 2008 | 1 comment

There is a situation that happens where we all get confused while working on excluding lists.

Then when you complete a Setup Capture, the resulting package contains both necessary and unnecessary information and entries for the installation. The unnecessary information should be removed so it is important to know which entries are extra and what information is not important.

This is where having a concise Exclusion list becomes invaluable in ensuring that only non-essential keys and files are removed from the MSI.

Exclusion List

An Exclusion list of Files and Registry Keys has been compiled over time and is constantly being amended and updated. The following is said list as it currently stands.

Search the Database for the following list of items below. Go to the Setup Editor > Tables Right Click >...

piyushnasa | 27 Aug 2008 | 5 comments

Many times I come across articles, where people discuss on which to choose WISE Script or VBScript while creating Custom Action in the package. Here are some advantages and disadvantages of both.

While WISE Script is easy to make, I mean takes less effort, VBScript can be very complicated. People who do not know VBScript often find themselves searching for, and copying code from net. WISE Script can be easily written once you have basic understanding of statements. I give this point as an advantage to WISE Script, but people who know how to code in VBScript, will always choose that as an easy option.

Personally, I prefer VBScript over WISE Script because it has some really good advantages. As you might know, we compile WISE Script to an exe and include that in a package. But in doing this, we lose the code which we have written...

haim96 | 26 Aug 2008 | 0 comments

Recently I started to get a lot of warning messages like this in the Altiris log:

Log File Name: C:\Program Files\Altiris\Notification Server\nsLogs\a.log
Priority: 2
Date: 6/25/2008 10:30:16 AM
Tick Count: 8747765
Host Name: XXXXXXX
Process: w3wp.exe (1928)
Thread ID: XXXX
Module: AltirisNativeHelper.dll
Source: Altiris.ClientTask.Web.GetClientTaskServers.LocateServersBasedOnSubnet
Description: Cannot find any TCPIP information for machine XXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX

The message appears every 5 minute after collection update task.

Since there is no computer name, only a GUID. I assumed that the computer was deleted from the database (probably by maintenance task) and some leftover caused the NS to think that it still exists.

In that case, I thought, I can clean the leftovers from the DB and every thing will...

piyushnasa | 21 Aug 2008 | 10 comments

There are many installshield applications (MSI)/ Other Vendor MSI which come wrapped in setup.exe. The packagers can extract the MSI easily, but while installing the MSI, sometimes an error comes which says that the MSI can be installed only through setup.exe.

This can be solved by two ways:

  1. For Installshield applications, Set the Property ISSETUPDRIVEN=1, this will remove the error and you can install your MSI.
  2. If the above does not work and also for non Installshield packages, if you still get the error, then you can create a verbose log file and search for "Return Value 3". This will take you to the Custom Action which has caused the error. You can disable this CA and then try installing the application. This works most of the time. However there are some applications in which the same CA is doing more than one work....
PeeGee | 12 Aug 2008 | 9 comments

Out of the box, Helpdesk Solution does not provide any possibility to highlight incidents which have a high priority or a specific status.

In the KB you can find the following article: https://kb.altiris.com/article.asp?article=34253&p=1 Which deals with color coding the Incident Grid, which is already a big help. But on the day to day basis it also handy to find the same highlight colors, when looking at a single incident.

The code of this article shows, how the background color of the "Priority" field can be changed, depending on the priority. Of course this can be used for any other field as well.

Compared to the JavaScript approach of the above KB article, I simply...

piyushnasa | 08 Aug 2008 | 16 comments

Sometimes you may encounter the problem of unnecessary repairs of MSI while launching the shortcut in the same logged in user. Here is the way to troubleshoot this problem.

You can go to eventviewr (by typing eventvwr in Run command) then to applications and check the latest error message after repair. It will tell you which component is missing and because of which MSI went for self heal.

You can now check out this component in your package and see what the problem is. Maybe your keypath is a moving target for that component.

riva11 | 06 Aug 2008 | 8 comments

Are you looking for a Windows PC just to create and test a layer? There is a free and fast solution to use a machine with Microsoft Windows XP/Vista OS without pay one cent for the Windows license. This solution is supplied by directly by Microsoft.

Microsoft has released for the Virtual PC software solution, with full OS Windows XP Service Pack2 or VISTA. In each of these there is a different MS Internet Explorer 6, 7 and 8 Beta 1.

The main purpose for these machines is as described from Microsoft:

VPC Hard Disk Image for testing web sites on IE on Windows XP SP2

But beside that, you can use these images also for other needs, maybe as Systems Administrator you need to install software, doing tests, or packaging software.

Images will expire after some months (3/4 months), that means you will not use these...

James DJ Lee | 08 Jul 2008 | 0 comments

GSS 2.5 has a different mechanism to create/handle virtual partition. Previous to GSS 2.5, virtual partition is added to existing partition table as an overlapping partition. So if there is no free slot in partition table (i.e. 4 primary partitions are already used), GSS can't create a virtual partition.

With GSS 2.5, GSS is replacing the mbr rather than editing the existing mbr. When virtual partition is created, GSS saves existing mbr to osmbr.bak file and replace the mbr with virtual partition mbr.

Restore an existing mbr

When the machine boot to WinPE, there will be only virtual partition from mbr. At this moment, users can't access existing partitions.

Once GSS copies all necessary files from virtual partition to WinPE ramdisk, GSS runs the following command to revert back to original mbr.

gdisk32 /revert...