Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Endpoint Management Community Blog
Showing posts tagged with Performance
Showing posts in English
SK | 20 Aug 2007 | 2 comments

If you're like me and require a database that has thousands of resources in them, then the Fake Name Generator is for you.

This site now offers to create 40,000 fake names for free. :-)

If you have them populate a CSV file, you can then import them into DS or NS. :-)

eorme | 16 Aug 2007 | 0 comments

Deployment Solution for Dell Servers 3.0 has the ability to communicate with BMC and DRAC devices on Dell Server hardware via the Deployment Console. In order to enable this feature however, DRAC and BMC devices must be "discovered" using the Dell Configuration Utility. This process systematically pings a block of IP addresses searching for DRAC or BMC hardware.

By default, a range of IP addresses will be broken into 15 address blocks, and all pinged in parallel. This can be increased however, to any arbitrary size.

Do the following:

  1. Make sure all Dell utilities are closed (Job Builder, Configuration Wizard, Configuration Utility)
  2. Open your SQL database manager
  3. Open the dbo.dell_settings table
  4. Locate the PowerControlDiscoveryBreadth value, and change it's value from 15, to a larger value (for...
robertser | 06 Aug 2007 | 1 comment

When new computers are placed into Altiris it may take up to 24 hours for the system to get all of its patches and inventories completed. This is usally due to collection update times and long configuration update times (6+ hours).

There is an easy way to speed this whole process up and not effect the overall performance of your NS.

  1. Create a collection called "Computers Discovered 48 hours". Using the SQL code below it will contain PCs that are discovered in the last 48 hours.

    SQL Code:

    SELECT vr.guid    
    FROM vresource vr     
    join vComputer vc on vr.guid=vc.guid   
    join item i on vr.guid=i.guid    
    WHERE DATEDIFF(day, i.CreatedDate, getdate()) <= 2
  2. Create a duplicate of the collection "All Windows Desktop Computers Collection (excluding Package Servers)".
  3. Under the Altiris...
daggy_b | 30 Jul 2007 | 7 comments

Just an FYI for others out there. We have our Altiris Deployment Server running on an HP DL380, and I wanted to run two 1 Gig NICs to the server and team them. After I teamed the NICs together, I changed the network settings to disable the TCP Checksum Offload. With these network settings, we were only able to deploy an image to about 10 to 15 computers at a time without problems.

I have since taken the team NICs off, and am only running 1 NIC on the server. We are now getting a full lab of 30 computers to go at one time before we have problems. I'm not sure why this happened, but if anyone else out there has a teamed 2 Gig connections and experienced similar results, you may want to try taking the teaming off. It made a huge different for us.


riva11 | 10 Jul 2007 | 2 comments

During Windows client preparation, most of the corporate programs I work with create a shortcut icon on the user's desktop.

I prefer to maintain a computer clean of programs used infrequently. For example, Adobe Reader and other viewers normally are executed from a folder or e-mail attachement, not by launching the program from a shortcut on the desktop.

For this reason in my installation process I have a list of shortcut icons to remove from the desktop.

The traditional way to remove a shortcut icon is to drag it to the Recycle Bin or press the Delete key.

But I've found using a process is the best way to automatically remove these pesky icons for you.

In this example I decided to remove the PDFCreator shortcut. It is normally created during installation in the All User Profile folder.

In the DS console is...

Harsh Mokal | 18 Jun 2007 | 0 comments

MSI Readiness Analyzer for Windows Vista is a free standalone utility for IT professionals which analyzes MSI application installers and highlights methods to prepare them for Windows Vista. MSI Readiness Analyzer shows where application installers can take advantage of new technology in Vista, and also where problems might occur.

For more information and to download this tool please access


dougj | 15 Jun 2007 | 0 comments

On occasion, it is necessary to uninstall an Altiris product using the installed MSI file used by Windows. These installed MSI files are stored in the <drive>:\<WINDIR>\Installer folder on the Notification Server.

This location is a hidden system folder. You can open Windows Explorer and enter "\windows\installer" in the address bar, assuming the default path, to go immediately to that directory. Otherwise, you may need to turn off hiding system files and folders under View > Folder Options > View tab in Windows Explorer.

Rather than open the properties of each file or hover over each file to view the title, simply right-click on the column header in the right-hand pane and select Title. The title column will appear showing the name of each product. Click the 'Title' column header to sort by Title.

trb48 | 14 Jun 2007 | 1 comment

One important step in creating an image for deployment is getting rid of all of the extra programs that are installed. Sometimes this can be a difficult thing to do, because they don't show up in the Add/Remove programs list. If you want to get rid of something, but it is not on the list, what are you supposed to do?

I ran across an article today that answers that question. Here is the link:
Show hidden software in Add/Remove programs

The cool thing about this method is that you can reverse engineer it. You can add the "hide" to programs contained in the file, thus preventing the end user from removing the application.

BRING | 31 May 2007 | 0 comments

No one likes to see too much fat anywhere. It is great when it lightly surrounds a New York strip steak, or slowly tenderizes a roast, but not in too many other places. It definitely does not belong in SQL transaction logs.

Unfortunately, some transaction logs get bigger and bigger, some by gigabytes a day, or even in hours. This is usually indicative of a problem.

The Altiris KB article entitled "Why is the SQL Transaction Log growing by Gigabytes Daily?" and found at
outlines one way that this can happen, and how to keep it from happening in the future.

BRING | 04 Apr 2007 | 4 comments

Some users have found that their Notification Server is taking a long time for console refresh and access. Learn how to speed it up here.

While there are certainly many reasons behind this, one simple reason is documented in a knowledge base article titled:

"How do I Turn off AEX SWD Status Summary Events?"

This KB article gives one option to reduce one area of processing load on the NS. There are some limited reporting tradeoffs here,
but for the most part, this is a setting that can easily be adjusted.

See KB 32172 for the full details.