Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Endpoint Management Community Blog
Showing posts tagged with Installing
Showing posts in English
Steven Grove | 29 Sep 2009 | 2 comments

I have just started a new job in a new place with new people. We have a 16 blade HP server to migrate all services to in the neat future. As of now, multiple services are running on the same servers with no (nada, zip, zero) redundancy. They know it, and they have been trying to get it up but DIACAP has taken all their time. I will chronicle my trials and tribulations on my journey to migrate the Console services and images to a new blade.

Tenacious Geo | 14 Sep 2009 | 7 comments

Hello all,

I wasn't 100% sure about the procedure for having DS 6.9 and CMS 7 (including DS 7.0) on the same server. It looked OK on my test server, but I wanted to verify that there wouldn't be any conflicts or issues. I called support and verified that there would be no problems with installing CMS 7, then installing DS 6.9 after that. We are going to have the SQL database for both CMS and DS off-box, so support said there should not be any performance issues.

Just passing on this info so that somebody else in the same boat will have some extra info available.

Have a great day!

jharings | 27 Aug 2009 | 0 comments

For those of you who are security minded (in this day in age, it should be a hat we all wear, in my opinion) one of the best "knowledge aggregators" in the IT security field is
I subscribe to several of their digest emails, and when I was reading through the various topics in the Consensus Security (Vulnerability Alert Vol 8. No. 35)
today, I came across this important update (as it relates to Altiris Deployment Server):

SYM09-011 - Posted by Symantec on August 26th.

The four issues identified and addressed by installation of Deployment Server 6.9 Service Pack 3 (which incidentally was just released) are:

1) The DBManager authentication can potentially be bypassed. The...
telegon | 14 Aug 2009 | 1 comment

Yes, even I'm no longer calling it NS7.

So I'm setting up the devlab with 7, and yes - I'm very fascinated by the amount of OOB support for both Dell and HP - both will make my life much easier.  However, my IT management staff will freak if I show them a console branded Dell.

If you install the Dell Management Console while you bring 7 up, you'll likely be greeted with a Dell Management Console after installation.

Why HP doesn't brand, or why we don't have an option to choose the branding is fodder for some late night discussions at Vision in Vegas next year.  You're going right?  You know this economic slowdown thing is almost over, right?  I expect to see all of you there.

In the meantime, as you're setting up your POC, or moving to 7 to satisfy your inner techie voices, here's a SQL script to revert your Symantec Management Console back to it's Symantec-y self.

Run it in Query Analyzer, and make sure you...

Pascal KOTTE | 31 Jul 2009 | 0 comments

I love the 1st time setup screen - with the remembered "checkbox" - As we do rarely install & activate all 1 shot, this checklist is really nice.
[Home > Notification Server Management > First Time Setup]
There are some missings, and probably some primary "must do" & secondary "nice to do" should be done.
imagebrowser image

It is just a pitty this screens keep a bug regarding the "inventory" & "Windows patch" parts, they are not able to keep the "checks" :-(
imagebrowser image

So don't loose time to check "Inventory", "Patch Management": it will never remember them...

Oh, also, don't think the latest SP2 will solve, it is not. Moreover, now when you click...

Screenbert | 23 Jun 2009 | 1 comment

When working with our core image for Windows 7 I found that restoring an image that has not been syspreped results in a boot error. You can go through the windows repair and let it try to "fix" the issue. Or you can simply use bcdedit to "reset" to boot information. I never had this problem with Windows Vista Images, so it seems to be the new boot manager with Windows 7 that cause this issue. It's probably a good thing to keep unauthorized (and un-sysprepped) images off of your network.

1   ) Restore the Windows 7 image onto the computer
2   ) Boot with the latest version of your Altiris bootdisk.
3   ) Run these commands:
3a ) bcdedit /set {default} device partition=c:
3b ) bcdedit /set {default} osdevice partition=c:
3c ) bcdedit /set {bootmgr} device partition=c:

CJett | 23 Jun 2009 | 0 comments

Periodically, packages deployed using NS7 to newly installed agents that have not been rebooted yet may fail with an Exit code of 1618.

imagebrowser image

This is caused by a hung instance(s) of the MSIEXEC.EXE service (this is the Windows Installer component used to install deployed MSI packages).  It is likely that you will see multiple instances of this process in process explorer.

imagebrowser image

In order to resolve this deployment issue and expedite the installation of the packages in a failed state, simply end all of the processes using the MSIEXEC.EXE service (make sure you're NS7 agent is not currently installing any packages, and that you are not installing any software outside of the agent).  After terminating all instances of the MSIEXEC.EXE process, attempt to run the installation of the...

G Ross | 08 Jun 2009 | 0 comments

Notification Server 6.5 SP3 + R10
Suites Installed: 
Altiris IT Analytics
Altiris IT Analytics Asset Management Pack
Altiris IT Analytics Client Management Pack

We recently received new licenses for our NS as a part of the AUP maintenance and after installing the new licenses we noticed the number of licenses had increased for some of the suites we owned but our IT Analytics licenses were not in synch and as a result IT Analytics stopped working.  IT Analytics Client Management Pack was exceeded due to the fact that our Patch Management, Software Delivery, and other Invetory licenses had increased beyond what IT Analytics was originally
imagebrowser image

After uninstalling and reinstalling the updated license files all of the IT ...

JasonD | 02 Jun 2009 | 4 comments

hey everyone,

I recently asked this question in another forum but received some rather unfavorable answers so I thought that I would try posting it to the community here and see what everyone had to say. I currently have GSS 2.5 installed on a win2003R2 server and I have some how managed to mess up my PE file. To fix it I would like to completely remove GSS and start fresh, please feel free to suggest an alternative.

Anyways, I have run the uninstaller from CD and and deleted the symantec files from within the Common Files within Program Files. However, I am still finding my old modified PE when I look at the Boot Wizard after re-installation of GSS. So, how can I COMPLETELY remove GSS 2.5 and all of the modified files?

p.s. I apologize if this is the wrong place for this question, just looking for an answer and this seemed appropriate. Thanks for any help you can provide.

- Jason
SysAdmin /...

John Atkins | 14 May 2009 | 0 comments

I have found a handy website for help with command line scripting of all kinds of software installations.  So far, for me it has been very accurate and is a real time saver when you are asked to create a task to distribute software.  It is searchable or you can browse through the list.  I hope this can help someone as much as it has helped me.