Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Endpoint Management Community Blog
Showing posts tagged with Compatibility
Showing posts in English
Darrell Elmore | 30 Nov 2011 | 0 comments


  • Windows Server 2008 Standard Edition 64 bit
  • Profiler.exe ver. 7.1.6851.0


Profiler.exe crashes during some functions i.e. generating reports, profiling...


  1. Right Click on Profiler.exe under C:\Program Files\Altiris\Diagnostics
  2. Go to Properties
  3. Click the Compatibility Tab
  4. Check the Run this program in compatibility mode for:
  5. Change compatibility mode to Windows Server 2003 (Service Pack 1)
Dilip P S | 29 Jun 2010 | 0 comments

As far as the sysprep answer file for Windows XP is concerned, It is possible to edit the answer file and even use it  to copy the user profile as such. From Ghost point of View, The user is able to keep the "computer name" field blank so that he gets a prompt for name after each image deployment. But in case of the Windows 7 Sysprep answer file, It forces the user to add the computer name rather than keeping it blank. And my understanding is that it is not possible to copy the user profile too. Sysprep ,as you know, is a microsoft utility to automate the installation process. Hence it reduces the work of system administrator when used with ghost while deploying the master image to large number of computers. Ghost has a user friendly sysprep answer file where the user needs to just fill in the required fields. And this works fine with the XP answer file. But in case of WIN 7 answer file, you will have to fill all the fields with data even if they look irrelevant...

KSchroeder | 29 Jan 2010 | 0 comments

So in testing IE8 at my company, I and several others encountered numerous problems trying to access the Altiris NS 6.0 console with it.  In fact there was a recent forum thread with a similar issue.   When accessing the console, we would receive an error similar to the following:
Altiris Console Minimum Requirements
You have been redirected to this page because you are using an incompatible browser.  The Console requires Microsoft Internet Explorer 6 or later....

From what I've seen, this usually occurs because the "User Agent" string for your browser is too long.  Apparently the code that does the browser check can't handle it and errors out (maybe it is exceeding some buffer).   In our case, we had remnants of our configuration which was managed via the IEAK from IE6 which had added some "custom...

erikw | 29 Jan 2010 | 0 comments

Have you already migrated to Office 2007?
And are you still finding your way around the new looks and feel?

I find it very hard and I always have a fight to find what I need. Until I found this program.
It is a real help.
The starter edition does exactly what I want and it is for free also.
Get away from the new looks and feel, and customise Office 2007 with the Office 2003 looks.

RibbonCustomizer™ is an add-in for Microsoft® Access™, Excel®, Outlook®, PowerPoint® and Word 2007. It allows you to customize the Ribbon User Interface with only a few mouse clicks! Microsoft did not include that ability in Office 2007, but with this add-in you are no longer stuck with a static User Interface!

The Starter edition includes a 30 days free trial of the Professional one.

  • Get Classic UI tabs for Excel, PowerPoint and Word 2007
  • Use up to three pre-defined customizations in the form of .RIBX...
yogeshsadhu | 06 Jan 2010 | 0 comments

Good news for you all!

GSS 2.5.1 is now avaliable for Live Update !

This update supports for two new operating systems Win7 and 2k8 R2.

In addition to Live update 5 , this release is also made available as media ship.

Go ahead and do the Live update for new Ghost Solution.

Please share your experience with win7 and 2k8 R2 imaigng.

The product version will be

erikw | 28 Dec 2009 | 1 comment

With the current large disks it is a huge task if you need to find something. I found a very cool tool that really helps.

"Everything" is an administrative tool that locates files and folders by filename instantly for Windows.
Unlike Windows search "Everything" initially displays every file and folder on your computer (hence the name "Everything").
You type in a search filter to limit what files and folders are displayed.

"Everything" only uses file and folder names and generally takes a few seconds to build it's database.
A fresh install of Windows XP SP2 (about 20,000 files) will take about 1 second to index.
1,000,000 files will take about 1 minute.

Best of all, It is freeware. If you use it in a professional environment and you like it, you could consider a donation to the developer.

jharings | 22 Dec 2009 | 2 comments

Authors Note: I apologize for all the abbreviations, I'm including the glossary at the front of the post for some extra clarity.


DMC - Dell Management Console - A free product, offered by Dell that is primarily used to manage the server environment. It includes hardware patching, limited inventory, and some monitoring capabilities.
SMP - Symantec Management Platform - The product formerly known as Altiris Notification Server. This is most often referred to as "Notification Server version 7".
SIM - Symantec Installation Manager - The automated install and update platform for all SMP related products. Prior to version 7, a previous tool AIM (Altiris Installation Manager) was optional to perform the same activities. With the advent of version 7 and the Symantec Management Platform designation, this is no longer the case. All installs and upgrades must be performed with the SIM.

ianatkin | 23 Nov 2009 | 0 comments

 For the last many months, we've been looking into reports of Dell Optiplex 755 computers spontaneously rebooting. The reboots are random, and we've never found a way to force the behavior on demand. In parallel we've had another issue of the 755s hanging on login with a specific image. The image is hardware independent, and only hangs (although not reproducibly) on the 755s.

Because of the reproducibility issue, its been a long road to troubleshoot. We have a test network, and the problems have not manifested there. What we've found is,

  • For the computer hangs on login we've discovered the problem vanishes if the Intel disk controller is configured from AHCI to 'Legacy IDE'
  • If we disconnect the DVD drive with the controller in AHCI mode the issue vanishes

So, degrading the controller to 'Legacy IDE' seemed to be good resolution/workaround at least for the hanging issue, so we were going to proceed by...

Ludovic Ferre | 19 Nov 2009 | 0 comments

Should I say I hit a milestone today? I all cases I have to say that my migration from VMWare to Virtual Box Open Source Edition was a real success, and I can't see myself moving back away from Virtual Box for a good while.

It didn't start so well when upgrading my main test computer (AMD quad core 64-bit, 8GB RAM, 1TB disk) from Ubuntu 9.04 to Ubuntu 9.10 causes a failure in one of my 250GB sata drives. After a couple of attempts to repair Ubuntu 9.04 or install Ubuntu 9.10 from USB I resorted to install the operating system on another drive, considering that the problem had to come from the disk partition I was installing the OS onto.
This was effectively the case, as installing on another disk and partition allowed me to run Ubuntu without too much problem (apart from a disk boot order setting in BIOS that jumped a couple of times getting me to a grub dead-end).
But then installing...
Terry Cutler | 16 Nov 2009 | 3 comments
Sharing an experience and looking to validate some of the challenges vPro demonstration might present in markets outside of North America - especially if the original demonstration environment was created in North America.
A few weeks ago I had the opportunity to travel to Germany for a training event.   The equipment for the training event was sourced locally in Germany.   The result was 13 systems.  (For those that are superstitious – you might quickly identify that this will get interesting).  
Among those 13 systems, there were 4 different OEMs, 3 different keyboard layouts (US, UK, German), 3 different power connectors, 2 generations of Intel AMT (2.6 and 4.x), 3 different versions of Windows (XP, Vista, and Win7), 2 different versions of VMware workstation, and a single VMware workstation image created in North America.   Very little standardization.   A...