Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Endpoint Management Community Blog
Showing posts tagged with Compatibility
Showing posts in English
Terry Cutler | 12 Jun 2008 | 0 comments

With all the posting and information about configuring or provisioning Intel vPro technology, it might help to keep the end goal in mind. Configuring of the technology is a necessary step to realizing how it is used.

Joel put together a great series of usage models at In addition, the document linked below was co-authored between the Symantec\Altiris and Intel teams. It presents use cases for remote remediation and shows how Intel® Active Management Technology (Intel® AMT) and the Altiris Out of Band Management work together to improve help desk efficiency by reducing the number of desk side visits. Key usages of remote power control and redirection are shown.

The audience for...

Martin Charker | 12 Jun 2008 | 3 comments

Windows Installer 4.5 is now available as a redistributable system component for the following operating systems:

  • Windows Server 2008, 32-bit editions
  • Windows Server 2008, 64-bit editions
  • Windows Server 2008, Itanium-based editions
  • Windows Vista
  • Windows Vista Service Pack 1 (SP1)
  • Windows XP Service Pack 2 (SP2)
  • Windows XP Service Pack 3 (SP3)
  • Windows Server 2003 SP1
  • Windows Server SP2


Terry Cutler | 11 Jun 2008 | 0 comments

For environments wanting to use USB one-touch to enterprise provision Intel vPro systems - here are some tips and pointers on supported USB keys and ensuring the USB key partitions are setup correctly.

A common error is the USB key partitions are incorrect - some USB key vendors\models have a hidden partition at the beginning of the USB key which breaks the raw I/O lookup used during USB provisioning. Other models differed in responses across OEM platforms. Plus - some OEM platforms disable USB provisioning in the system BIOS.

Take a look at the USB guidelines and associated findings located at

In addition - take a look at the USB Key Provisioning...

CondorMan | 05 Jun 2008 | 2 comments

I just learned that you can enable MSI logging so that if your installer fails with an error you can see where the MSI failed.

To enable MSI loggging:

  1. Open Regedit.
  2. Go to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer.
  3. Create a new Reg_SZ value named "Logging" with the value "voicewarmup".

While "voicewarmup" is easy to remember, it actually signifies all of the different options that you want to enable.

Here is the complete list of options:

v Verbose output
o Out-of-disk-space messages
i Status messages
c Initial UI parameters
e All error messages
w Non-fatal warnings
a Start up of actions
r Action-specific records...
vortex0007 | 22 May 2008 | 0 comments

For my Altiris implementation I have SQL 2005 64-bit running on a 64-bit Windows Server 2003 server. One of the most frustrating parts of getting this server properly configured was getting the 64-bit version of ASP.NET 2.0 properly configured prior to installing SQL.

Here's the steps necessary to make this happen:

To run the 64-bit version of ASP.NET 2.0, follow these steps:

  1. Click Start, click Run, type cmd, and then click OK.
  2. Type the following command to disable the 32-bit mode:
  3. cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 0
  4. Type the following command to install the version of ASP.NET 2.0 and to install the script maps at the IIS root and under:
  5. %SYSTEMROOT%\Microsoft.NET\Framework64\v2.0.50727\aspnet_regiis.exe -i
  6. Open IIS...
dfnkt_ | 09 May 2008 | 2 comments

With the recent release of Windows XP SP3, many home users might have begun the upgrade process. However, I'm betting that a majority of IT shops are holding off and doing some testing. I came across this interesting bit of info and thought it might help some people make the upgrade decision.

From the MSDN blog of Jane Maliouta:

"If you are currently running IE7 on XPSP2, Windows Update will offer you XPSP3 as a high priority update. If you choose to install XPSP3, Internet Explorer 7 will remain on your system after the install is complete. Your preferences will be retained. However, you will no longer be able to uninstall IE7. If you go to Control Panel->Add/Remove Programs, the Remove option will be grayed out."

The rest of the story can be found here. Basically this is stating that IE7 is locked down into SP3 with no option for uninstalling it. This might be great...

Terry Cutler | 23 Apr 2008 | 0 comments

Snippets of the keynote, Intel booth, and interviews are now available at the link below. From the humorous guessing of acronyms for vPro, to watching the intense action of the vPro challenge, or in hearing various perspectives on the technology - come enjoy the recap.

Shadrocks | 17 Apr 2008 | 6 comments

Technet subscribers can download Vista SP1 through technet (, non-subscribers can get the service pack through Windows Update.

Terry Cutler | 03 Apr 2008 | 0 comments

Many have asked what sessions or events around Intel vPro that will occur at ManageFusion 2008 in Las Vegas.

Take a look at

There will be two breakout sessions, two labs, an IT Quest, the Intel vPro Challenge, the Intel booth, and more. In addition - a few additional Altiris Juice articles are being prepared.

Come with your questions, experiences, and desire to learn! Look forward to seeing you there.

scottwed | 22 Feb 2008 | 1 comment

This one was driving me up a wall. There's tons of hits on Google, but nobody had an actual answer.

To reproduce the problem, copy some files from another computer to the network file share on your Vista box. This could come up frequently during a Vista migration.

In my situation, I transfered a directory to d:\vmdisks\vmName1

Next, attempt to modify one of the files with notepad. You can tell the file is protected, as notepad will claim the file is no longer present when you attempt to save it. (This is supposed to happen for any files under \Program files and \Program Files (x86))

Also, if you attempt to remove the read-only attribute from one of the copied files, you will be prompted by UAC to approve, and Vista will report the operation was successfull. Closing the properties window and reopening it will show the...