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Endpoint Management Community Blog
Showing posts tagged with Best Practice
Showing posts in English
erikw | 01 Feb 2010 | 2 comments

This tools is very helpful to do your daily tasks. Create your own context menu's.

FileMenu Tools allows you to customise the context menu of Windows Explorer. And it lets you:

  • Add some built-in utilities that perform operations on files and folders.
  • Add customised commands which run external applications, copy/move to a specific folder or delete specific file types.
  • Configure the "Send to..." submenu.
  • Enable/disable commands which are added by other applications to the context menu.


erikw | 29 Jan 2010 | 0 comments

Have you already migrated to Office 2007?
And are you still finding your way around the new looks and feel?

I find it very hard and I always have a fight to find what I need. Until I found this program.
It is a real help.
The starter edition does exactly what I want and it is for free also.
Get away from the new looks and feel, and customise Office 2007 with the Office 2003 looks.

RibbonCustomizer™ is an add-in for Microsoft® Access™, Excel®, Outlook®, PowerPoint® and Word 2007. It allows you to customize the Ribbon User Interface with only a few mouse clicks! Microsoft did not include that ability in Office 2007, but with this add-in you are no longer stuck with a static User Interface!

The Starter edition includes a 30 days free trial of the Professional one.

  • Get Classic UI tabs for Excel, PowerPoint and Word 2007
  • Use up to three pre-defined customizations in the form of .RIBX...
adtlink | 27 Jan 2010 | 0 comments
At Symantec, we constantly want to improve our products to ensure that we are meeting our customer's needs.  As part of our effort to improve product quality and design, we are reaching out to our customers to collect information on how you are using the product.  We are looking for your top 'Usage Situations', how you use the product. 
Also referred to as a Use-Case Scenario, a Usage Situation is a description of how you employ the functionality of the Altiris product.  What are the top 3-10 tasks that you are required to accomplish in a given day?  We would like to capture this information.  Please note that you may submit screenshots, documentation, or even a video of the usage situation. 
You may submit a usage situation by...
Jan Trnka | 21 Jan 2010 | 2 comments

I could see that many Altiris Operators always open NS Console first, which is not always needed. 
You can launch Resource Manager directly when you seek for particular computer using such link:
where <SERVER> stands for FQDN or IP Address of your Notification Server.

In Find Resource dialog specify as many details as you can an all computers matching your criteria will be listed:


Click on selected computer to open Resource Manager, and work with details you look for.


The same way you can search for Users, Packages or whatever else you need.
(List may vary...

Rene Kolga | 18 Jan 2010 | 2 comments


Thanks a lot for your submissions! We currently have 5 new custom inventory scripts, but need another 5 in order to finalize the awards!
Please submit a few more Inventory Solution 7 custom scripts.

Thank you,

erikw | 28 Dec 2009 | 1 comment

With the current large disks it is a huge task if you need to find something. I found a very cool tool that really helps.

"Everything" is an administrative tool that locates files and folders by filename instantly for Windows.
Unlike Windows search "Everything" initially displays every file and folder on your computer (hence the name "Everything").
You type in a search filter to limit what files and folders are displayed.

"Everything" only uses file and folder names and generally takes a few seconds to build it's database.
A fresh install of Windows XP SP2 (about 20,000 files) will take about 1 second to index.
1,000,000 files will take about 1 minute.

Best of all, It is freeware. If you use it in a professional environment and you like it, you could consider a donation to the developer.

ianatkin | 17 Dec 2009 | 0 comments

Altiris UK User Group Event: Windows 7 and Altiris

We would like to invite you to the second Altiris UK User Group event. The User Group is still very new but the first event was a great success and there is still a great need for Altiris users to communicate with one another.

When: 20th January 2010, 2.45pm – 5.00pm

Where: Mitsubishi UFJ Securities International PLC, 6 Broadgate, London, EC2M 2AA

What: A chance to meet other Altiris users and share experiences as well as learn from Symantec experts about how Altiris assists with Windows 7 migrations.


2.45 – 3.00pm: Registration and tea/coffee
3.00 – 3.45pm: “7 Steps to Windows 7 migration” presentation by Greg Slade, Altiris Regional Product Manager
3.45 – 4.00pm: Tea and coffee break
4.00 – 4.30pm: “Integrated Server Management &...

Terry Cutler | 16 Dec 2009 | 0 comments

In the August 2009 timeframe, a document was posted to help educate IT administrators on the most secure use of Intel vPro technology-based desktops and laptops.   The document provides greater insights to the technology, platform architecture, services provided, security recommendations, and so forth.   The document was written from a platform technology viewpoint, thus direct correlations or insights to deployment in a Symantec environment were not provided.

The document is over 60pages long and about 29.5MB in size.   The material was original posted as a reference for security focused administrators.

The material is available at

If specific questions about how to implement the security features using a Symantec\Altiris environment - items posted in...

Terry Cutler | 14 Dec 2009 | 0 comments

There are a growing number of trained and capable Intel vPro Technology Alliance members.   Take a look at

It is interesting to note that a majority of the partners are capable on Symantec\Altiris platform. 

If your company would like to register as a partner, see the accompanying link -

ianatkin | 23 Nov 2009 | 0 comments

 For the last many months, we've been looking into reports of Dell Optiplex 755 computers spontaneously rebooting. The reboots are random, and we've never found a way to force the behavior on demand. In parallel we've had another issue of the 755s hanging on login with a specific image. The image is hardware independent, and only hangs (although not reproducibly) on the 755s.

Because of the reproducibility issue, its been a long road to troubleshoot. We have a test network, and the problems have not manifested there. What we've found is,

  • For the computer hangs on login we've discovered the problem vanishes if the Intel disk controller is configured from AHCI to 'Legacy IDE'
  • If we disconnect the DVD drive with the controller in AHCI mode the issue vanishes

So, degrading the controller to 'Legacy IDE' seemed to be good resolution/workaround at least for the hanging issue, so we were going to proceed by...