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Endpoint Management Community Blog
Showing posts tagged with Best Practice
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jjesse | 18 Aug 2009 | 0 comments

I don't know if anyone else has posted this here but one of things our clients are asking about, especially as their AUP's come up for renewal, is "I've heard Workflow Licensing has changed now what do I need to renew????"

Hopefully I can try and explain this a bit here.  We had some Symantec people in town meeting with customers and received the following answer

In Notification Server 6.X world there were several ways one could purchase a license for workflow

  • Workflow Soluton (license for the server)
  • Workflow Designer (program to modify and customize workflows) -- Licensed per user
  • Workflow Process Manager -- Licensed per user
  • Workflow Advanced (included portal, repository and a couple of other extras

Now in the Workflow 7 World (yes Workflow 7 connects to a Notification Server 6 world, but you do need a NS7 box for licensing, could be same box)
Within the Symantec...

WiseUser | 20 Jul 2009 | 0 comments

Microsoft Best Practices on Component Rules

We need to keep the following points when we create components in Wise package Studio

We Can cusomise the rules by going into Component rules -> modify

  • Match components in previous versions of the .MSI
  • Add all executable files to their own components
  • Add all .TLB files to their own components
  • Group Matching .HLP and .CNT files together
  • Group matching .CHM and .CHI files together
  • Put registry keys associated with files or components in matching component
  • Put Current User registry keys in their own component
  • Put non-Current User registry keys in their own component
  • Group all non-executable files to their own component
  • Name new non-advertised shortcuts by destination directory
  • Group non-keypath resources by resource type
  • Create new components for resources not matching other criteria
WiseUser | 20 Jul 2009 | 0 comments

How to Package and deploy Visual Studio Team Explorer Application

1. Recording the installation

..\Setup\Setup.exe /CreateUnattend C:\temp\Install.ini

This Will create a unattend file named install.ini

2. Installing it silently

..\Setup\setup.exe /UnattendFile c:\temp\install.ini

This Will run the installation silently with settings in install.ini

Terry Cutler | 17 Jul 2009 | 0 comments

Sharing a great experience and learning from a customer engagement this past week.   The customer thought they had only a few Intel vPro systems in their environment, and we were collaborating on getting the vPro provisioning process running.

During the discussion, I encouraged the customer to enable OOB Discovery.  This very light process provides an overview picture of vpro\amt systems in an environment. OOB Discovery runs a small script using the existing Altiris agent, and makes ~8 data point updates on the client object in the Symantec\Altiris database.

The customer thought only 20 vpro system were in the environment. After enabling OOB Discovery, I received the following note – “[Enabled] the OOB Discovery package and now realize we have a lot more machines that are vPro compatible than I would have thought (about 650 last I checked)… I honestly had no idea we were purchasing all of our [systems] with vPro”


R-Vijay | 14 Jul 2009 | 0 comments

This is just a Heads-up..!!

Hey Folks, I am writing a series of posts on Windows Installer FAQs. Do let me know your thoughts and feedback.

Also, it.. would be great, if you write questions tooo..!!


trb48 | 13 Jul 2009 | 4 comments

I needed to find a way to set the default printer via a Deployment Console job. I have found a few different ways of doing it.

The first is a vbs script:

Set WSHNetwork = CreateObject("WScript.Network")
WSHNetwork.SetDefaultPrinter "[PRINTER_NAME]"

For more info check out this web site:

The second can be used in the command prompt:

start /W RUNDLL32 PRINTUI.DLL,PrintUIEntry /y /n "[Printer_Name]"

For more information check out this web site:

You can even enter in the...

Jeanne | 27 Jun 2009 | 0 comments

Using Helpdesk Console 6.5 Supposedly workers can add new queries by modifying an existing query or creating your own SQL expressions. The Clone icon brings up the New Query page pre-populated with the properties of the selected query. This lets you easily create a new query based on the properties of an existing one. When my workers attempt to clone a query they get an error message saying they do not have access to clone a query. All of the workers have level 2 security access inside the helpdesk console. All belong to AD group with local admin access on the server. Where is the security settings for changing queries or being able to post new articles for review in the knowledgebase.

SandyF | 25 Jun 2009 | 2 comments

In the July 25th, 2009 CompTIA SmartBrief newsletter []was the following blub:

       Data centers the next target for RFID
       RFID technology is seen by many in the financial services industry as a solution
       for Sarbanes-Oxley regulatory compliance, allowing firms to accurately and easily
       keep tabs on assets, and a group called the Financial Services Tech Consortium 
        has been assembled to develop standards for RFID-based IT asset tracking. 
        According to the group, the technology has helped Bank of America trim its time
        spent on inventory by 90%, followed by Wells Fargo and Chase at about 78% each. 

erikw | 12 Jun 2009 | 1 comment

Ever wanted to know how to alter powerschemes with DS or a command line and never know how to do it?
Here is a tip that can help you do it.

Start a command prompt and type in:  powercfg /?

This command line tool enables an administrator to control
the power settings on a system.

POWERCFG [/LIST | /QUERY [name] | /CREATE name | /DELETE name |
/SETACTIVE name | /CHANGE name settings |
/HIBERNATE {ON|OFF} | /EXPORT name [/FILE filename] |
/IMPORT name [/FILE filename] | /GLOBALPOWERFLAG {ON|OFF} /OPTION flag |
/DEVICEQUERY queryflags | /DEVICEENABLEWAKE devicename |
/DEVICEDISABLEWAKE devicename | /?]

Parameter List:
/LIST, /L Lists the names of existing power schemes.
/QUERY, /Q Displays the configuration of the specified power scheme.
If no name is specified, the configuration of the currently
active power scheme is displayed.

AppPkgServices | 10 Jun 2009 | 1 comment

Apart from Symantec products and processes, why can not we have ideas that can change the way we do things.

I have got an idea here that is going to save lot of time and money for our organization.

According to Microsoft the design goals for Windows XP on a typical consumer PC are:

  • Boot to a useable state in a total of 30 seconds
  • Resume from Hibernate (S4) in a total of 20 seconds
  • Resume from Standby (S3) in a total of 5 seconds

I work for an organization which has over 1000 employees. Most of the employees are complaining about the time that a laptop/desktop is taking to boot to Windows. We are also concerned on the same. We had a meeting today and discussed about the new and ongoing issues in our company that are affecting the business. One of our discussion topics is, how to bring down the bootime and how to increase the performance?

We have a standard Environment:

  • Laptop/Desktop [Dell/HP]:
  • ...