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Endpoint Management Community Blog

Showing posts tagged with Reporting
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Monitor Your Server's Sensor Values in Real Time
eorme | 07 Jul 2009 | 0 comments

Suppose you have a server that is having some heat issues or perhaps other problems that are related to its onboard sensors. If that server has a BMC (Base Management Controller), you can monitor its sensor values from any machine on its subnet in real time using sensor.exe included with Deployment Solution for Dell Servers.

I will use the example of monitoring the fan speed on a given server. First, I open a command prompt and browse to my Dell Directory (usually C:\Program Files\Altiris\eXpress\Deployment Server\Dell)

I then go into atools\power\ipmiutil

Inside that folder is a utility called sensor.exe. Using the following command I can print out all sensor values:

sensor -U root -P calvin -N 192.168.2.24

I then get a long printout of each sensor. I look...

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How do I create a report based on a Lease end date?
Dieselboi | 29 May 2007 | 1 comment

Q:
I have multiple leases associated with multiple resources. I have an Altiris report that will list which leases are due in X amount of days. I would like to expand that to actually list the resources associated with a lease that expires in X amount of days. How would I proceed with this? Ultimately, we would have these sent out as emails to remind us when systems are coming due. Thanks.

A:
The following are some basic steps that I have used to accomplish this request.

  1. Browse to Reports tab > Assets and Inventory > Contract Management > Contract > and locate the report "Contracts Expiring in N Days."
  2. Right-click on the report and click "Clone" to make a copy of the report.
  3. Edit the report and under Global Parameters edit the Days Value from 1 to "60, 90, 120, etc." and also uncheck "Prompt user for value when report is run.
  4. Now, under Tasks you can create...
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Searching for PCs with IE7 Installed
kyle_campbell | 07 Jul 2009 | 7 comments

Inventory Solution comes with a report that searches for Web Browsers that are installed on Clients. If you run the report, however, it doesn't show PCs with the newly released IE7. The reason is Microsoft got tricky and changed the naming a little bit.

What you need to do is make a clone of the query "Count of Computers by Browser, Version (Including IE7) and OS" located under: Reports Tab -> Assets and Inventory -> Inventory -> Windows -> Software/Applications -> Web Browsers. Then modify the level 0 query by locating the lines in the WHERE clause that searches for the browsers. The last line will look like this:

(UPPER(csw.ProductName) = ''INTERNET EXPLORER*''))

The modification you need to make to the query is to add an additional line after the "INTERNET EXPLORER*" search...

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Using the History List Macro
John Doyle | 11 Jun 2007 | 7 comments

The HISTORY_LIST macro allows you to create a HTML table in e-mails that you send out from the Helpdesk containing the complete history of a workitem.

The following example, taken from the reference manual, shows how to create a simple table.

<TABLE>HISTORY_LIST[[<TD>$$workitem_version$$
</TD><TD>$$workitem_modified_on$$
</TD><TD>$$workitem_modified_by_worker_name$$</TD>]]</TABLE>

This table will contain the version number, the modification date and the name of the worker that modified the incident.

We can use the same format to output the comments:

<TABLE>HISTORY_LIST[[<TD>$$workitem_version$$</
TD><TD>$$workitem_modified_on$$</
TD><TD>$$workitem_comment$$</TD>]]</TABLE>

However, if this is used in an e-mail to the users, they will see all the comments added to the incident including ones which were set as not visible to guests. In order to remove these comments I came...

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