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JGibbs | 12 Oct 2010 | 0 comments

Regional Symantec Platinum Partner looking to significantly expand our flourishing Symantec-Altiris Pratice. Seeking Systems enginerring talent to join our firm. Certifications required (EV, SEP, BE, Altiris)

Please feel free to reach out to me for additional details of position and benefits associated

John E. Gibbs
Senior Technology Consultant
ACP-Arlington Computer Products

800-548-5105 xt 165
Cell; 414-737-6886

ohzone - CherylPeterson | 20 Sep 2010 | 3 comments

Even in the fast paced world of technology, there are early adopters. When managed IT providers were just a luxury for mega-corporations, mindSHIFT Technologies, Inc. changed the paradigm by offering enterprise environments and expertise to SMBs. Seeking strategies for scalable growth without adding staff, mindSHIFT turned to Symantec for process automation, asset discovery, and client and server management solutions. mindSHIFT is now able to provide proactive support and deliver better customer service through automated processes, and will be able to deploy new software for customers 10 times faster.

Read more here: mindSHIFT Technologies, Inc.

Download the PDF below

ohzone - CherylPeterson | 20 Sep 2010 | 0 comments

How does a leading Danish public authority cope with what appear to be three opposing forces: reducing the cost of IT services delivery, providing a reliable IT service to 30,000 users, and ensuring peak performance? For Copenhagen City Council, the answer was simple: Symantec. The Council has introduced an integrated client management and endpoint security solution―underpinned by Symantec Business Critical Services―to ensure every endpoint is securely protected from malicious malware threat and quickly and reliably package applications, distributing them sometimes to users in a zero-touch environment. Once the workflow goes live, software deployment time is expected to drop from up to 10 days to half an hour . The Council has also experienced a 20 percent increase in endpoint administration productivity, and more reliable deployments, faster software rollouts, and standardized processes and desktops.


WiseUser | 16 Sep 2010 | 0 comments

First try to save the pdf once again using virtual printer say PDF Creator or dopdf and then try to edit using Adobe Reader ...

1. Install PDF Creator
2. Open the Broken PDF using Adobe Reader 9.0
3. Print -> Select the virtual printer PDF Creator
4. Save the PDF

Try editing the saved pdf using Adobe Reader or Pro 9.0

WiseUser | 13 Sep 2010 | 0 comments

Say if a firm uses a third party software to create a pdf, sometimes it won't open in Adobe 9.0 with proper format, sometimes you see a blank page...


  1. Open the Pdf using Adobe Pro 9.0 and above
  2. Go to File -> Export -> Image -> Tiff
  3. Exit Adobe Pro 9.0
  4. It will generate as many as tiff files depending on the number of pages you have in the source pdf
  5. Select all the tiff files which got generated right click -> combine support files in acrobat
  6. In combine files dialog choose combine files at the bottom of the page
  7. Save the file

This Will solve the problem and it will open fine with proper format and text...

WiseUser | 13 Sep 2010 | 0 comments

As Discussed earlier uninstalling IE8 does not always rollback to IE7, after restart you may not see IE 7 launching fine ...

Possible Solution:

Try Registrying couple of dll's:

C:\Program files\Internet Explorer\ieproxy.dll

This Will solve the Problem, I get IE7 launching fine without any problem...

WiseUser | 09 Sep 2010 | 0 comments

Uninstalling IE8 doesnot lead to IE 7 or 6 , IE just not opens

If so, then you'll need to uninstall SP3 first, then uninstall IE8.

Here's Microsoft's version of the "Alternative Method" uninstall string:


WiseUser | 27 Aug 2010 | 0 comments

Problematic Machines has Name.dll v11.0.8164 and there is a Microsoft patch available which installs only name.dll v11.0.8227.0 

This Hotfix is available only on a request basis..


WiseUser | 26 Aug 2010 | 1 comment

Possible solutions to overcome the issue of Adobe Pdf not opening in web browser ..

  1. Open PDF internal to the browser
  2. Uncheck the "Do not save encrypted files to disk" under Tools/Internet Options, Advanced Tab, Security section.
  3. Re-install Adobe Reader & reboot the PC
Darren Collins | 03 Aug 2010 | 0 comments

So you want a small custom action to run in the Execute Deferred sequence - maybe just to call CACLS.EXE on that folder, or something else, just tacked on the end of the installation.

You already know that you must place your deferred action between InstallInitialize and InstallFinalize.  So you place your new custom action just before InstallFinalize in the 'MSI Script' section of Wise Installer Editor.  But when you test your installation the installation fails with error 2762 (internal error, from the verbose log), then ultimately 1603.

What is going on?

Have a look at the InstallExecuteSequence table in Setup Editor.  Sort the table in Sequence number order by clicking on the heading of the Sequence column, then go to right near the end to find your custom action.

What is the Sequence number for InstallFinalize?  What is the Sequence number for your...