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SK | 12 Feb 2014 | 0 comments

If you don't like drilling down into the usage report, here is a SQL query that you can run to find usage data either for all files that have been metered or for a specifc file:

SELECT rf.Name AS [File],c.Name AS Computer,wu.UserId,
ms.[Month Year],ms.[Run Count],ms.[Last Start]
FROM vAMMonthlySummary ms
JOIN vComputer c ON ms._ResourceGuid = c.[Guid]
JOIN Inv_Global_Windows_Users wu ON ms.UserGuid = wu._ResourceGuid
JOIN RM_ResourceFile rf ON ms.FileResourceGuid = rf.[Guid]
--WHERE rf.Name LIKE '%part of filename%' --provides data for specific file
ORDER BY c.Name,wu.UserId ASC

SK | 08 Feb 2014 | 1 comment

The following query maps item names to the three different guids found within the ResourceAssociation table, allowing you to understand its contents better:

SELECT
vi1.[Guid] AS ResourceAssociatiopnTypeGuid,vi1.Name AS ResourceAssociatiopnType,
vi2.[Guid] AS ParentResourceGuid,vi2.Name AS ParentResource,
vi3.[Guid] AS ChildResourceGuid,vi3.Name AS ChildResource
FROM vItem vi1
JOIN ResourceAssociation ra ON ra.ResourceAssociationTypeGuid = vi1.[Guid]
JOIN vItem vi2 ON vi2.[Guid] = ra.ParentResourceGuid
JOIN vItem vi3 ON vi3.[Guid] = ra.ChildResourceGuid
ORDER BY vi1.Name ASC

SK | 31 Jan 2014 | 0 comments

The following query will display those computer assets that either do not have a department or an owner associated with them:

SELECT vc.Name AS Computer,vado.Department,vauo.[User Name] AS [Owner]
FROM vComputer vc
LEFT JOIN vAssetUserOwner vauo ON vc.[Guid] = vauo._AssetGuid
LEFT JOIN vAssetDepartmentOwner vado ON vc.[Guid] = vado._AssetGuid
WHERE vado.Department IS NULL
OR vauo.[User Name] IS NULL
ORDER BY vc.Name ASC

SK | 31 Jan 2014 | 5 comments

Today marks the last day that my community status will display Symantec Employee.

I will endeavour to maintain a community presence; however, I do not know how frequent this will be.

SK | 28 Jan 2014 | 5 comments

If you are testing Application Metering either in the lab or during a POC, you may wish to have the Application Metering Agent (AMAgent) send its data in a timely fashion, as its UI only offers either Daily or Weekly.

 

 

The following queries will allow you to do just this as well as to revert back to the original setting afterward for supportability:

 

--/ Obtain existing value (default = 86400)

SELECT State FROM Item WHERE [Guid] = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'

 

--/ Change default using value in seconds (this example is for 5 minutes)

UPDATE Item SET State = '<item><Application type="inventory" interval="360" /></item>' WHERE Guid = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'

 

--/ Rollback

UPDATE Item SET State = '<item><Application type="inventory" interval="86400" /></item>' WHERE Guid = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'...

SK | 21 Jan 2014 | 0 comments

One unfortunate difference between SMP 7.1 and 7.5 is that in 7.1, when you run a report, the SMP records a number of "Altiris.Reporting....." entries in its logs; two of which were high useful:

 

Source: Altiris.Reporting.DataSource.ResourceDataSource.Run
Description: ResourceDataSource returned N rows in 'Table' table

N equates to the number of rows that you report displayed, making it easy to locate the write log records, because immediately below this line will be the actual reports SQL that was used:

Source: Altiris.Reporting.DataSource.ResourceDataSource.Run
Description: ResourceDataSource is running query:

<Reports SQL starts here>

SK | 20 Jan 2014 | 11 comments

HF3 for ITMS 7.5 is now available via SIM.  Please review the attached screenshot for the seven products that it can update.

SK | 17 Jan 2014 | 0 comments

I have just updated my article by adding a comment that includes the SQL behind the new view that ITMS 7.5 adds to "Manage > Software".

https://www-secure.symantec.com/connect/articles/s...

andykn101 | 15 Jan 2014 | 0 comments

Modified SQL Query from TECH183347 to add Queue descriptions to Queue numbers

SK | 31 Dec 2013 | 1 comment

After a clean install of ITMS 7.1.2 MP1.1 v7RU, it was found that it was not possible to create a new CMDB rule as its first dropdown list failed to open.

To workaround this issue, you need to clone a sample CMDB rule and then modify it to suit your needs.