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Endpoint Management Community Blog

Showing posts tagged with IT Management Suite
Showing posts in English
ianatkin | 20 Sep 2012 | 0 comments

It's just been brought to my attention that Brian Madden yesterday posted this very interesting blog,

http://www.brianmadden.com/blogs/brianmadden/archive/2012/09/19/here-s-how-symantec-can-dominate-the-quot-new-quot-desktop-fingers-crossed-they-don-t-screw-it-up-again.aspx

Interesting to see how others on the outside see the Symantec's plays in desktop management space. 

jasonfo | 18 Sep 2012 | 0 comments

If you have ever needed to create a report but dont know what table you are looking for this might help you out. In my case I had to find something that had the "Publisher".

 To look for columns in view...

USE
Symantec_CMDB
SELECT
V.name AS View_name,
SCHEMA_NAME(schema_id) AS schema_name,
c.name AS column_name
FROM sys.views AS v
INNER JOIN sys.columns c ON v.OBJECT_ID = c.OBJECT_ID
WHERE c.name LIKE '%Publisher%'
ORDER BY schema_name, View_name;

To look for columns in tables...

USE
Symantec_CMDB
SELECT t.name AS table_name,
SCHEMA_NAME(schema_id) AS schema_name,
c.name AS column_name
FROM sys.tables AS t
INNER JOIN sys.columns c ON t.OBJECT_ID...

Darrell Elmore | 24 Aug 2012 | 0 comments

Problem

It seems that the Install Endpoint Protection task fails for some but not all computers.

Solution

  1. Go to the installation package located under D:\Program Files\Altiris\Notification Server\NSCap\bin\Win32\x86\Symantec Endpoint Protection\Install Package or D:\Program Files\Altiris\Notification Server\NSCap\bin\Win64\x64\Symantec Endpoint Protection\Install Package
  2. Open the InstallSEP_<Package Name>.vbs file
  3. Make the following changes

Change: WshShell.Run <Package Name>.exe, HIDE_WINDOW, WAIT_ON_RETURN

To:  sCurrPath = CreateObject("Scripting.FileSystemObject").GetAbsolutePathName(".")

WshShell.Run chr(34) + sCurrPath + "\<Package Name>.exe" + chr(34), HIDE_WINDOW,...

stebro | 02 Aug 2012 | 0 comments

Windows 7 migrations are in full force with Windows 8 on the horizon. One of the many challenges is addressing application compatibility and security. Arellia will be hosting a webcast to learn about issues related to moving legacy applications to Windows 7 or 8 and how to make those applications compatible and secure. Arellia is integrated with the Symantec Management Platform and sold through Symantec.

Register for the webcast

jjesse | 27 Jul 2012 | 0 comments

 

 

Recently Symantec released packs to run IT Analytics reports for Symantec Data Loss Prevention (DLP) and Symantec Critical Systems Protection (CSP).  The KB Aritcles can be found here:

The PDFs cover the product and how to do, but I figured there needed to be a bit easier step by step guide to install, configure, and process the cubes.  Let me know if you find these guides useful or not.  They can be found here:
  • ...
KSchroeder | 27 Jun 2012 | 0 comments

So as we are working on our 7.1 migration from 6.x, we have encountered various mysteries and oddities in the way the database schema changed in 7.x (at least in 7.1, never looked very closely at 7.0).  One of these came up while we were working on recreating some filters (and reports) and we found that while Resource Manager for a particular machine shows "Notebook" for the "Chassis Package Type" in the Hardware > Chassis Inventory, the DB table Inv_HW_Chassis just has the numeric value from WMI (documented in this Technet article).  However, we ALSO found that there is a view RMV_HW_Chassis that has the "friendly" chassis type information that you would normally have to use a CASE statement to report on, along with a lot of other handy columns, like CPU "real" descriptions such as "Intel(R) Core(TM) i7-2620M CPU @ 2....

Pascal KOTTE | 14 Jun 2012 | 0 comments

I just correct the script gived from Gilles, to add the NS server name (to change yours).

Notice: not tested yet this one. Notice also: best to install a data partition, if available, instead a system partition !! :)

You should put, the msi file (from <\\SMPserver\NSCap\bin\Win32\X86\NS Client Installation>) and this script into NETLOGON domain folder, and add a GPO to run it at machine startup.

I would like to test if the system is a server with a data partition, or a workstation a single C drive, to deploy different path according the system type.

@echo off

set MYALTIRISPATH=%programfiles%\Altiris
if exist "%MYALTIRISPATH%\Altiris7agent.log" exit 183

rem remove all plug-in et agent altiris
if exist "%MYALTIRISPATH%\Altiris Agent\AeXNSAgent.exe" start "" /b /wait "%MYALTIRISPATH%\Altiris Agent\aexagentutil.exe" /uninstallagents /clean

rem cleanup Setup folder
if exist "%...
tgrandpre | 13 Jun 2012 | 0 comments

By: Travis Grandpre, Sr. Product Marketing Manager, Endpoint Management and Mobility Group, Symantec

Symantec is at it again. We have been named as a “Leader” in another key analyst report. This time, Symantec has been positioned in the “Leader” wave in The Forrester Wave™: Enterprise Client Management Suites, Q2 2012. This, along with our “Leader” position in the recent 2012 Gartner Magic Quadrant for Client Management Tools, further underscores Symantec’s unique global leadership in the endpoint management space.

The Forrester Wave report states that Symantec made a significant splash in this Wave, earning a position as a Leader with long-established strengths in core and extended client management functionality — particularly OS management, software management, and patch.

“Symantec was early in...

tbenson | 21 May 2012 | 0 comments

The May 23rd Twin Cities User Group meeting is cancelled for this week.

Sorry for the late notice!

We hope to have an event in June. Please check back for further info.

dodgint | 30 Apr 2012 | 2 comments

If you are using the computer BIOS field "Asset Tag" as a means to automate the Computer Asset entry for System Number you may be finding the CMDB Task "Inventory to Asset Synchronization is not updating the System Number with your Asset Tag. There is an article that is related to this issue, however it does not tell you a resolution for it.  http://www.symantec.com/docs/TECH44306

The problem is with the task using a Inventory Data Class that does not contain a value for the CMDB Data Class to use for System Number. There is a Inventory Data Class in the Inv_HW_Chassis.[Asset Tag] that does have the BIOS Asset Tag value, but the task does not use it. You will need to open a case to get a new Stored Procedure as a workaround or wait for the fix in a future release.