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Showing posts tagged with IT Management Suite
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Santana_Villa | 13 Jun 2013 | 0 comments

ITMS 7.5 Release Preview Release Announcement 06/13/13

Announcement Details The IT Management Suite 7.5 Release Preview has been released to authorized Beta customers.

Highlights - UI Performance improvements – console up to 15 times faster! - Cloud-enabled Management - Expanded security options - Dynamic summary reporting for software delivery tasks and policies with one-click retry for any failed tasks - Legacy Agent Communication mode - Mac management improvements, including Mac imaging - SIM: improved upgrade interface - More flexible deployment options - Additional pre-boot capabilities - Addition of CMDB functions (custom resources, resource mapping) to all products - Simplified and enhanced IT Analytics reporting

Download Location and Documentation Log in with (or create) your SymBeta account:...

msapovalov | 27 May 2013 | 0 comments

In case distinguished names in your AD are very long, due to nested OU`s, SMP will cut it to 255 chars during AD import. This is limitation of database table.

Herebelow is solution to this. Please note this was tested only against 7.1 sp2 mp1 version.  

KB article Unable to import some accounts from Active Directory is not mentioning Inv_Global_Active_Directory_Details, which is also populated during AD Import. 

1. Please backup the Symantec_CMDB database and file mentioned below prior to the changes. 

2. Run the following two SQL Queries on the Symantec_CMDB database: 

ALTER TABLE DirectoryItemMap DROP CONSTRAINT PK_DirectoryItemMap 
ALTER TABLE DirectoryItemMap ALTER COLUMN [Key] nvarchar(442) not null 
ALTER TABLE DirectoryItemMap WITH NOCHECK ADD CONSTRAINT 
[PK_DirectoryItemMap] PRIMARY KEY CLUSTERED...
SK | 15 May 2013 | 7 comments

The long awaited pcAnywhere hotfix is finally here.

Please review "Symantec pcAnywhere 12.6.7 Hot Fix (HF1) readme" (http://www.symantec.com/docs/DOC6435) for full details.

Joe G. | 13 May 2013 | 0 comments

Ever since the introduction, and general take-up of the tablet, it has been speculated that the death of the PC is nigh. But is this the case? According to IDC, global PC sales fell 13.9% in Q1 2013, accelerating the drop of 8.3% in Q4 2012. Certainly less are being sold, and for this there are many reasons.

A fundamental reason for this, and I believe we’ll be seeing this very shortly with smartphones and tablets, is that PCs have become like ‘white goods’. You don’t throw away your fridge or cooker when a new model comes out, and the same has become the case with the PC. Given the slowdown of processor improvements, and how well Windows 7 runs on older machines, consumers are no longer buying a new PC every couple of years to keep up. RAM is still very cheap and given the prevalence of 64bit Windows 7, it’s easy to put in another 4 or 8GB of RAM to improve performance.

Another reason for keeping an aging machine is cloud services. If...

BRING | 06 May 2013 | 0 comments

Support for Internet Explorer 10.  

Some of you may be encountering IE 10 now.  Microsoft is considering it a critical update, and some patching and update policies are automatically installing it on computers.  If you are currently using Servicedesk or Workflow 7.5 or lower, you will probably run into some problems.

For example, the grid component will not allow you to select items in the grid, even though it is configured to do so.  There may be other items that do not function as expected.

Servicedesk and Workflow will follow the support plans for ITMS.  When support is announced on the ITMS platform for Internet Explorer 10, Servicedesk and Workflow will follow suit.  In the meantime, the latest version of IE supported is 9.  

You should consult with your patch administrators or verify that your policies do not roll out IE 10 automatically.  This will prevent a lot of headache as you move forward with...

ohzone - CherylPeterson | 23 Apr 2013 | 0 comments

Travelport needed to improve visibility into its environment. Prior to implementing Altiris, IT could see how many endpoints were on the network, but had now way to really manage each individual system from a single location. To address this problem, Travelport implemented Altiris IT Management Suite (ITMS), which allows Travelport to have a single view into its environment and makes it possible to manage each individual system centrally. To learn more about how Travelport is using Altiris ITMS, including Altiris Client Management Suite, Server Management Suite, Asset Management Suite, and Symantec Workflow check out this video: http://bit.ly/YRctqu   

ohzone - CherylPeterson | 15 Apr 2013 | 0 comments
As of April 2014, Microsoft will no longer offer service to Windows XP. With the deadline approaching, many organizations are either preparing or putting off their respective migration to either Windows 7 or Windows 8. With a well-crafted Windows migration strategy in place, companies can improve user productivity, enhance security, and avoid high installation costs. Symantec suggests a four-pronged approach to help ease the burdens migration can cause. These suggestions are: 
  1. Assess
  2. Prepare and plan
  3. Ready to migrate
  4. Post-migration management
Coupled with Symantec’s superior migration solutions that both simplify and secure the overall process, these tips will help your organization successfully navigate the complex process quickly and efficiently. Stop worrying about tomorrow and let Symantec help you today! To learn the best tips for successful migration, check out this article:...
mgreer | 04 Apr 2013 | 0 comments

A recording of this webcast is now available here: http://bit.ly/10xFJQP

Learn how to implement a successful Self-Service strategy that benefits both end-users and IT while fulfilling end-user expectations for IT Service Delivery.

Agenda:

  •  Evolution of Self-Service automation
  •  Key factors for a successful Self-Service strategy
  • SymantecTM and BiomniTM Self-Service solutions

Presenters:

  •  Jason Short – ServiceDesk Product Mgr.
  • Adrian Sakashita – Front Office for Symantec Product Mgr.

 

ohzone - CherylPeterson | 04 Apr 2013 | 0 comments

Hillsborough County Public Schools, located in Southwestern Florida, is one of the largest school districts in America, covering a total area roughly the size of Rhode Island. Over the last 10 years, the school district saw not only an influx in students, but also in the use of technology in schools. With over 267 school sites and more than 85,000 endpoints, it became imperative to select a solution that was not only simplified but also centrally managed. To resolve this issue, Sharon Zulli and the IT department, selected a variety of solutions from Symantec. As a result all 85,000 endpoints are secure and can be remotely managed for convenience to faculty and staff. Risk posture was improved, but most of all management was simplified with automatic updates that deploy quickly and efficiently. To learn more about how Symantec solutions helps simplify endpoint management and security, check out this CIO Digest article ...

ohzone - CherylPeterson | 03 Apr 2013 | 0 comments

Getting the right endpoint management solution in place is analogous to architecting and erecting a building. So where do you start?

Read this interesting article by Patrick Spencer in the latest issue of CIODigest http://bit.ly/10xDpJq

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