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Showing posts tagged with IT Management Suite
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ohzone - CherylPeterson | 23 Apr 2013 | 0 comments

Travelport needed to improve visibility into its environment. Prior to implementing Altiris, IT could see how many endpoints were on the network, but had now way to really manage each individual system from a single location. To address this problem, Travelport implemented Altiris IT Management Suite (ITMS), which allows Travelport to have a single view into its environment and makes it possible to manage each individual system centrally. To learn more about how Travelport is using Altiris ITMS, including Altiris Client Management Suite, Server Management Suite, Asset Management Suite, and Symantec Workflow check out this video: http://bit.ly/YRctqu   

ohzone - CherylPeterson | 15 Apr 2013 | 0 comments
As of April 2014, Microsoft will no longer offer service to Windows XP. With the deadline approaching, many organizations are either preparing or putting off their respective migration to either Windows 7 or Windows 8. With a well-crafted Windows migration strategy in place, companies can improve user productivity, enhance security, and avoid high installation costs. Symantec suggests a four-pronged approach to help ease the burdens migration can cause. These suggestions are: 
  1. Assess
  2. Prepare and plan
  3. Ready to migrate
  4. Post-migration management
Coupled with Symantec’s superior migration solutions that both simplify and secure the overall process, these tips will help your organization successfully navigate the complex process quickly and efficiently. Stop worrying about tomorrow and let Symantec help you today! To learn the best tips for successful migration, check out this article:...
mgreer | 04 Apr 2013 | 0 comments

A recording of this webcast is now available here: http://bit.ly/10xFJQP

Learn how to implement a successful Self-Service strategy that benefits both end-users and IT while fulfilling end-user expectations for IT Service Delivery.

Agenda:

  •  Evolution of Self-Service automation
  •  Key factors for a successful Self-Service strategy
  • SymantecTM and BiomniTM Self-Service solutions

Presenters:

  •  Jason Short – ServiceDesk Product Mgr.
  • Adrian Sakashita – Front Office for Symantec Product Mgr.

 

ohzone - CherylPeterson | 04 Apr 2013 | 0 comments

Hillsborough County Public Schools, located in Southwestern Florida, is one of the largest school districts in America, covering a total area roughly the size of Rhode Island. Over the last 10 years, the school district saw not only an influx in students, but also in the use of technology in schools. With over 267 school sites and more than 85,000 endpoints, it became imperative to select a solution that was not only simplified but also centrally managed. To resolve this issue, Sharon Zulli and the IT department, selected a variety of solutions from Symantec. As a result all 85,000 endpoints are secure and can be remotely managed for convenience to faculty and staff. Risk posture was improved, but most of all management was simplified with automatic updates that deploy quickly and efficiently. To learn more about how Symantec solutions helps simplify endpoint management and security, check out this CIO Digest article ...

ohzone - CherylPeterson | 03 Apr 2013 | 0 comments

Getting the right endpoint management solution in place is analogous to architecting and erecting a building. So where do you start?

Read this interesting article by Patrick Spencer in the latest issue of CIODigest http://bit.ly/10xDpJq

Screen Shot 2013-04-03 at 2.41.52 PM.png

Santana_Villa | 26 Mar 2013 | 0 comments

Product or Solution release details includes the following:

  • Version
  • Release Type
  • Release Date
  • End of Life
  • End of Limited Support
  • Last date for patch releases
  • End of Support Life
  • Last date to contact support

To get that information follow the steps below:

  1. Go to Supported Products A-Z  page.
  2. Select the product from the list
  3. On the right side box named “Product Support” select “Release Details”
  4. The information for selected product will be loaded on the main page.
  5. Use the dropdown menu to select the correct version of the product you are looking for.
  6. Example: see direct link to...
dcudney | 22 Mar 2013 | 1 comment

I was wanting to save the results of a filter to an Excel file today, and I found that the filter did not have a "Save As" button. I found an article here that explained it, but I modified the report slightly to fit my needs. I was looking for way to get the list of computers in my Patch Test Group Filter. I used this SQL query to create a report to then save as a .csv:

 

SELECT Distinct 

r.Guid AS '_ItemGuid', 

r.Name AS 'Resource', 

r.[User], 

r.[System Type], 

r.[OS Name], 

vItem.Name AS FilterName

FROM 

vItem INNER JOIN

CollectionMembership INNER JOIN

vComputerEx AS r ON CollectionMembership.ResourceGuid = r.Guid ON 

vItem.Guid = CollectionMembership.CollectionGuid LEFT OUTER JOIN

Inv_AeX_AC_Identification ON r.Guid = Inv_AeX_AC_Identification._ResourceGuid

WHERE

CollectionMembership.CollectionGuid = 'd0fae853-3129-490f-86fd-e8a8bc0162f2'

ORDER BY r.Name ASC

All you need to change on this report os...

ianatkin | 21 Mar 2013 | 0 comments

Good news from Symantec CEO Steve Bennett has arrived in the form of a Customer and Partner letter.

The important bit for us is that Endpoint Management is explictly listed as being a critical part of the Symantec portolio moving forward. This is something which was not clear in the previous company strategy annoucement.

He closes by saying,

"Despite any rumors to the contrary, all of these technologies remain a critical part of our product development and overall portfolio. We believe that through greater alignment of these technologies, Symantec will improve our product integration to help you improve and simplify your end users’ IT experiences"

I'm blogging this out as I know there are many Altiris Administrators out there who will let out a huge sigh of relief on this one.

Kind Regards,
Ian./...

Joseph_Carson | 15 Mar 2013 | 0 comments

Hello Everyone,

I thought i would share this with you all, it is a webcast on Symantec best practice approach to effective patch management for clients and servers.

Effective Patch Management for Clients and Servers

An effective and comprehensive patch management strategy is an essential part of a solid security defense. The vast majority of vulnerabilities exploited by malicious code are ones for which a fix is available from the software vendor. A recent Gartner report stated that “90% of successful attacks occurred against previously known vulnerabilities where a patch or secure configuration standard was already available.”1 (‘Managing the Next Generation of Client Computing,’ Terrance Cosgrove, Gartner, February 8, 2011)

Attend our webcast to learn how to build and roll-out a complete patch management strategy to:

•Ensure that Windows, Mac...

stebro | 06 Mar 2013 | 0 comments

In previous articles, we discussed why users want administrator rights and why they need them. Now let’s explore why they shouldn’t have them. In today’s increasingly dangerous threat landscape, every organization’s security strategy should include the goal to remove administrator rights. Here are the reasons.

  1. Zero-Day Threat Protection: Arellia research has proven that running with reduced privileges can mitigate a majority of software vulnerabilities in Microsoft, Adobe, and Mozilla products. Any vulnerability has the potential to be a zero-day: meaning it is exploited before the vendor or security vendors know about it and have a chance to stop exploits with patches or antivirus \ intrusion prevention signatures. Running software with reduced privileges protects commonly software when exploited by vulnerabilities that...