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dcudney | 22 Mar 2013 | 1 comment

I was wanting to save the results of a filter to an Excel file today, and I found that the filter did not have a "Save As" button. I found an article here that explained it, but I modified the report slightly to fit my needs. I was looking for way to get the list of computers in my Patch Test Group Filter. I used this SQL query to create a report to then save as a .csv:

 

SELECT Distinct 

r.Guid AS '_ItemGuid', 

r.Name AS 'Resource', 

r.[User], 

r.[System Type], 

r.[OS Name], 

vItem.Name AS FilterName

FROM 

vItem INNER JOIN

CollectionMembership INNER JOIN

vComputerEx AS r ON CollectionMembership.ResourceGuid = r.Guid ON 

vItem.Guid = CollectionMembership.CollectionGuid LEFT OUTER JOIN

Inv_AeX_AC_Identification ON r.Guid = Inv_AeX_AC_Identification._ResourceGuid

WHERE

CollectionMembership.CollectionGuid = 'd0fae853-3129-490f-86fd-e8a8bc0162f2'

ORDER BY r.Name ASC

All you need to change on this report os...

ianatkin | 21 Mar 2013 | 0 comments

Good news from Symantec CEO Steve Bennett has arrived in the form of a Customer and Partner letter.

The important bit for us is that Endpoint Management is explictly listed as being a critical part of the Symantec portolio moving forward. This is something which was not clear in the previous company strategy annoucement.

He closes by saying,

"Despite any rumors to the contrary, all of these technologies remain a critical part of our product development and overall portfolio. We believe that through greater alignment of these technologies, Symantec will improve our product integration to help you improve and simplify your end users’ IT experiences"

I'm blogging this out as I know there are many Altiris Administrators out there who will let out a huge sigh of relief on this one.

Kind Regards,
Ian./...

Joseph_Carson | 15 Mar 2013 | 0 comments

Hello Everyone,

I thought i would share this with you all, it is a webcast on Symantec best practice approach to effective patch management for clients and servers.

Effective Patch Management for Clients and Servers

An effective and comprehensive patch management strategy is an essential part of a solid security defense. The vast majority of vulnerabilities exploited by malicious code are ones for which a fix is available from the software vendor. A recent Gartner report stated that “90% of successful attacks occurred against previously known vulnerabilities where a patch or secure configuration standard was already available.”1 (‘Managing the Next Generation of Client Computing,’ Terrance Cosgrove, Gartner, February 8, 2011)

Attend our webcast to learn how to build and roll-out a complete patch management strategy to:

•Ensure that Windows, Mac...

stebro | 06 Mar 2013 | 0 comments

In previous articles, we discussed why users want administrator rights and why they need them. Now let’s explore why they shouldn’t have them. In today’s increasingly dangerous threat landscape, every organization’s security strategy should include the goal to remove administrator rights. Here are the reasons.

  1. Zero-Day Threat Protection: Arellia research has proven that running with reduced privileges can mitigate a majority of software vulnerabilities in Microsoft, Adobe, and Mozilla products. Any vulnerability has the potential to be a zero-day: meaning it is exploited before the vendor or security vendors know about it and have a chance to stop exploits with patches or antivirus \ intrusion prevention signatures. Running software with reduced privileges protects commonly software when exploited by vulnerabilities that...
ohzone - CherylPeterson | 15 Feb 2013 | 1 comment

The Endpoint Management team is gearing up to celebrate another successful event at Symantec Vision. Filled with new sessions and the same 1:1 access to Product Management and Development, it’s time to register and start customizing your Vision Experience.

This year, Vision is all about the extras—including new types of breakout sessions and hands-on labs, expanded networking opportunities, and even more flexibility to customize your Vision experience. You might even win the chance to choose your own Grand Prize. So register now, and then visit the Vision website to:

  • Explore the Vision Session Catalog. Then choose sessions that will help you embrace BYOD and support all the different devices across your organization or...
Kavitha Gowda | 12 Feb 2013 | 0 comments

ServiceDesk Pack 7.5 for IT Analytics 7.1 SP2 User Guide is now live at the following location:

http://www.symantec.com/docs/DOC5639

 

ohzone - CherylPeterson | 24 Jan 2013 | 1 comment

The Vision 2013 Call for Papers is now open.

Do you have a case study featuring successful implementations of Symantec products? Or best practice tips and trick using Symantec solutions? The Vision team is now accepting proposals for sessions at Vision 2013 Las Vegas.

To apply, simply provide a brief summary of what you would like to cover in the session and why it would appeal to Vision attendees. The Vision team will respond to all applications by February 21, 2013.

UPDATE: The deadline to submit your Papers has been extended until February 21, 2013

You can submit your proposal...

Michael Grueber | 11 Jan 2013 | 0 comments

A common issue that administrators face when managing the software update process involves situations in which:

  • An application was originally installed with customized settings;
  • The vendor releases an update to the application in the form of an installation that installs a completely new version of the application rather than just incrementally updating just those files that are affected by a security vulnerability or bug

In such cases, the update packages created by application vendors often are not sophisticated enough to preserve the customizations that were made when the application was originally installed.

For example, an adminstrator may roll out Adobe Reader 9.4.0 using the .MSI provided by the vendor together with an .MST transform file that customizes the application's settings (e.g. turning off the auto-update feature).  If the administrator later uses the Patch Management...

Michael Grueber | 11 Dec 2012 | 6 comments

It is essential to understand how the reports in the Patch Management Solution calculate compliance.  For example, the Compliance by Computer report calculates compliance based on all bulletins applicable to that computer. 

If you download the applicability/detection rules for a particular bulletin and the Patch Management Solution finds that an update associated with that bulletin is applicable to a particular computer but not installed on that computer, that computer is considered to not be in compliance with respect to that bulletin.  This is true even if you have not created any policies to distribute the updates associated with the bulletin to that computer.

While the Patch Management Solution reports provide you with an "absolute" measure of compliance, there may be occasions in which you want to see another view of compliance.  For example, you may want to see the compliance status of a particular computer with...

Michael Grueber | 03 Dec 2012 | 0 comments

For a recording of an excellent webcast on "Effective Patch Management for Clients and Servers", please see:  https://www.brighttalk.com/webcast/5691/60201

The presentation was given by Joseph Carson and Santana Villa from Symantec.  Joseph is a Senior Manager of Product Management.  Santana is a Regional Product Manager.

The webcast covers the following topics:

  • Challenges, Potential threats and risks
  • Symantec's approach to patching
  • The Symantec advantage
  • Coming soon from Symantec