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Endpoint Management Community Blog

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SK | 15 May 2013 | 0 comments

The long awaited pcAnywhere hotfix is finally here.

Please review "Symantec pcAnywhere 12.6.7 Hot Fix (HF1) readme" (http://www.symantec.com/docs/DOC6435) for full details.

technical_specialist | 15 May 2013 | 1 comment

Problem Description – PcAnywhere installation Issue

Error Logs

[05.01.2013 - 17:37:54]General-I: WinMain:: command line parameter is : /iall
[05.01.2013 - 17:37:54]General-I: Entered in ***CheckIfNSServer*** function
[05.01.2013 - 17:37:54]General-I: Altiris\eXpress\Notification Server key not found. This is not a Notification Server
[05.01.2013 - 17:37:54]General-I: Leaving ***CheckIfNSServer*** function
[05.01.2013 - 17:37:54]General-I: Entered in ***CheckpcAnywhere*** function
[05.01.2013 - 17:37:54]General-I: CheckpcAnywhere:: pcAnywhere is not Installed.
[05.01.2013 - 17:37:54]General-I: Leaving ***CheckpcAnywhere*** function
[05.01.2013 - 17:37:54]General-I: Entered in ***AltirisAgentPlatform*** function
[05.01.2013 - 17:37:54]General-I: RegOpenKeyEx:: Error reading Altiris Agent Key Error code : 2
[05.01.2013 - 17:37:54]General-I: Leaving ***AltirisAgentPlatform*** function
[05.01.2013...

Joe G. | 13 May 2013 | 0 comments

Ever since the introduction, and general take-up of the tablet, it has been speculated that the death of the PC is nigh. But is this the case? According to IDC, global PC sales fell 13.9% in Q1 2013, accelerating the drop of 8.3% in Q4 2012. Certainly less are being sold, and for this there are many reasons.

A fundamental reason for this, and I believe we’ll be seeing this very shortly with smartphones and tablets, is that PCs have become like ‘white goods’. You don’t throw away your fridge or cooker when a new model comes out, and the same has become the case with the PC. Given the slowdown of processor improvements, and how well Windows 7 runs on older machines, consumers are no longer buying a new PC every couple of years to keep up. RAM is still very cheap and given the prevalence of 64bit Windows 7, it’s easy to put in another 4 or 8GB of RAM to improve performance.

Another reason for keeping an aging machine is cloud services. If...

Rae Landua | 06 May 2013 | 0 comments

ITS & Altrinsic Solutions' free Altiris Deployment webinar is just around the corner! Join Mark England to hear Quagmires Quandries and Snake Pits: Don’t Get Stuck on Deployments on Thursday 5/9/13 at 1pm CDT. Register now to save your spot!  https://www1.gotomeeting.com/register/454827056

BRING | 08 May 2013 | 0 comments

Support for Internet Explorer 10.  

Some of you may be encountering IE 10 now.  Microsoft is considering it a critical update, and some patching and update policies are automatically installing it on computers.  If you are currently using Servicedesk or Workflow 7.5 or lower, you will probably run into some problems.

For example, the grid component will not allow you to select items in the grid, even though it is configured to do so.  There may be other items that do not function as expected.

Servicedesk and Workflow will follow the support plans for ITMS.  When support is announced on the ITMS platform for Internet Explorer 10, Servicedesk and Workflow will follow suit.  In the meantime, the latest version of IE supported is 9.  

You should consult with your patch administrators or verify that your policies do not roll out IE 10 automatically.  This will prevent a lot of headache as you move forward with...

ohzone | 02 May 2013 | 0 comments

Virtualization truly changed the server management landscape. With that in mind, a whole gamut of issues has been introduced. It’s important to understand the best practices for optimal performance of servers within virtual environments. Join our webcast on May 7th at 10 am PDT to learn all you’ll need to know about how to best combine all the best features of virtual platforms with those of Server Management Suite. Marrying the best in systems management with server virtualization can yield optimal resource utilization, policy compliance, and effective reporting. Don’t be left in the dark when it comes to virtualization and server management. Register for our webcast today! http://bit.ly/Ya8hn8 

technical_specialist | 02 May 2013 | 1 comment

Hi,

Below are the steps which can help to install the PCAAgent Remotely.

Copy the folder \\<servername>\NSCap\bin\Win32\X86\pcAAgent to your own system c drive where port is open to access all remote system.

Create a batch file with usingbelow detail and paste in to pcAAgent folder (Eg - pcaagent.bat)

@echo on
cd\
cd pcanywher
pcAClientInstallManager.exe /iall
exit

Also download the psexec file and paste it in c drive

Create a file with computer.txt in your c drive and paste all ip in this file where you need to install

This computer.txt file will help in both vbs script or in bat file

 

Copy the below step in notepad and save pcaagent.vbs

Const ForReading = 1
Const OverwriteExisting = TRUE
Set...
ohzone | 23 Apr 2013 | 0 comments

Travelport needed to improve visibility into its environment. Prior to implementing Altiris, IT could see how many endpoints were on the network, but had now way to really manage each individual system from a single location. To address this problem, Travelport implemented Altiris IT Management Suite (ITMS), which allows Travelport to have a single view into its environment and makes it possible to manage each individual system centrally. To learn more about how Travelport is using Altiris ITMS, including Altiris Client Management Suite, Server Management Suite, Asset Management Suite, and Symantec Workflow check out this video: http://bit.ly/YRctqu   

jason.f | 22 Apr 2013 | 1 comment

I created a filter in SMP based on software inventory and when I named the filter I had a less than sign in the name (<) and this caused this filter and another filter with a similar name to not show in the list to apply to when building a managed software delivery policy. This caused a bit of frustrations for a few minutes (since the filter search sucks) untill I figured out what the issues was. I've tried a few other characters and the ones I tested worked fine ( "!,%,#,>" ).

Here's the filters I was trying to build:

Computers with Firefox installed - Already existed and showed up in filter picker.

Computers with Firefox < 19 installed - Caused both of these filters to not show up.

 

Jason