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SymantecWorkflowTeam | 13 Aug 2012 | 0 comments

The release of Workflow 7.5 revolutionizes the concept of community-based documentation by creating component wiki pages for every component included in Workflow. This new component wiki model makes structured, community-based content available at its point of use.

You can access these component pages in the articles section of the Endpoint Management Community. You can also access these component pages from within Workflow Designer that shipped with ServiceDesk 7.5. Once Workflow 7.5 is released, you can access the component pages from within the Workflow Designer.

As a member of the Workflow community, you can earn Symantec Connect points and help others in the Workflow community by adding your knowledge, use cases, and examples to the wiki pages for the components that you use

Symantec will continually add content to these pages. However, we encourage you to submit ideas, use cases, and suggestions to help develop the community based articles.

We hope...

Jason Short | 03 Jul 2012 | 6 comments

As an innovation leader, Symantec has broken new ground again, this time in developer documentation. After an in-depth review of documentation for development frameworks similar to Workflow, we found that the best available documentation is community based. Unfortunately, community-based documentation tends to be both unstructured and difficult to find.  

For the upcoming release of Workflow 7.5, we have revolutionized the concept of community-based documentation by creating component wiki pages for every component included in Workflow. These wiki pages are available inside the Workflow Designer, where Workflow developers need to find it, as part of each component’s Online Help. This new component wiki model makes structured, community-based content available at its point of use.  

As a member of the Workflow community, you can earn Symantec Connect points by adding your knowledge, use cases, and examples to the wiki pages for the...

Thomas Baird | 18 Apr 2014 | 0 comments

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For years people have asked "Why did Symantec destroy DS 6.9 with DS 7.1?  Do I have to upgrade?  Should I?"

Answers: We don't know, No, and Yes!

Finally, with the release of Deployment Solution 7.5, there's a legitimate and good reason to upgrade.  Not only are there new compelling features, but the product is fully and completely securable - something no other solution can offer.

Join with XCEND for a short presentation on why you should upgrade now, and what you stand to gain, including:

  • A fully secured deployment environment operating completely over HTTPS.

  • New improved features that significantly elevates DS 7.5 over DS 7.1 and DS 6.9!

  • More flexibility and control for your Admins to do their jobtheir...

Thomas Baird | 17 Apr 2014 | 0 comments

I've had over 10 years experience each in Consulting, and in Support, as well as another 2-3 as a local admin.

In nearly every circumstance of using software, you run into a situation where you're faced with the option to make a custom solution. Your initial reaction may be to jump in, but I say "Hold on there! Let's think about this. If you DO, will you still get support?" Technically, once you've customized a solution, support can say something like "You're no longer supported - you modified the product" but, can you get around this?

Almost always - the answer is YES!

Let me share with you a few ideas on how this can be done, from the inside perspective of a former Backline Support engineer at Symantec, and current consultant at XCEND. I hope it helps.

ryanschoenherr | 11 Apr 2014 | 0 comments

Having trouble getting what you want out of your ITSM reporting tools?  MetriX Dashboards offer IT management consoles real-time visibility into a number of pre-defined Key Performance Indicators, including inventory, event status, patch management, energy savings, compliance and security management.  

 

Check out: www.metrixdashboards.com/solutions for more examples of MetriX Dashboards and how it can address all of your reporting challenges. 

If you would like to recieve additional information about MetriX, you can email me at: ryan.schoenherr@xcendgroup.com

 

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AndyN | 08 Apr 2014 | 2 comments

Attention Endpoint Management customers attending Vision!

Please join us for lunch on Tuesday, May 6 and Wednesday, May 7 during Vision Las Vegas 2014.

We are inviting all Endpoint Management customers to gather together to enjoy good food, valuable conversations, and cool prizes. 

Each lunch table will have a designated topic to focus the discussion and Symantec experts available to answer questions. The luncheon each day will be held during the normal lunch time scheduled at Vision but in our own conference room. To attend, simply sign-up like you would for any other Vision session or lab using the session scheduler.

Sign-up for Luncheon on Tuesday, May 6

...

WDRAIN1 | 03 Apr 2014 | 0 comments

select distinct vi.name as [Data Class]

          ,dc.DataTableName as [SQL table]

          ,dc.MultiRow

           ,p.Name as Solution

           , p.Description

from ResourceUpdateSummary rs

-- dataclasses name

join vItem vi on vi.Guid = rs.InventoryClassGuid

-- solution table

join vProduct p on p.Guid = vi.ProductGuid

-- sql tables

join DataClass dc on dc.Guid = rs.InventoryClassGuid

order by p.Name, vi.Name

 

CMDB dataclassess.jpg

 

 

 

 

 

 

SK | 02 Apr 2014 | 0 comments

Hello all,

Recently I forgot the domain admin password for my lab, and was looking at a possible rebuild of the Domain Controller as a worst-case-scenario.

Luckily, I found the folloiwng blog today which had me up-and-running again within minutes:- 

http://blogs.technet.com/b/meacoex/archive/2011/08...

 

You basically do the following:

1.  Boot to installation media.

2.  Go to the repair option and choose the command window function.

3.  Change to the DC's system32 directory and perform following two actions:

4.  copy Utilman.exe Utilman.exe.bak

5.  move Cmd.exe...