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trb48 | 03 May 2007 | 3 comments

It is interesting to me that Windows XP has been on the market for over 6 years and I still learn tons about it every day. For example, I just found a great Web resource that lists tons of common Windows commands.

The benefit that the Web page gives you is that now you can run the commands from Deployment Console, or from a command prompt. Or, when creating an image, you could change the permissions on a certain command to make your machine more secure. It is a great resource, I have certainly used it more than once.

Check it out here: Windows Run Commands

Terry Cutler | 02 May 2007 | 0 comments

When provisioning Intel® vPro™ processor technology systems via One Touch -- using a USB flash drive -- the following tips and information may be of interest.

  • Only FAT16 format supported
  • Setup.bin file must be first file, at the root of the drive
  • Insert the USB flash drive before booting the system (detection happens during POST)
  • Provisioning records include the PID (provisioning ID), PPS (provisioning passphrase), default admin password, and new admin password
  • Only systems with Intel® AMT in factory default mode will respond to USB provisioning. Once USB or One Touch provisioning are performed on a system – only a full BIOS reset will allow this option again.
  • Once the provisioning keys and setup information is transferred – Intel® AMT is now in "setup" mode and the Setup.bin file is incremented to the next valid key.
  • In ad-hoc tests, 20,000 provisioning records used 10MB of space on the USB flash drive. Most...
SK | 02 May 2007 | 1 comment

Helpdesk Solution ships with the following Core languages besides English: French, German, Japanese, Portuguese (Brazilian), Simplified Chinese and Spanish.

Arabic, Danish, Italian, Russian and Swedish Language Packs have now been released:

Arabic for Helpdesk:
Danish for Helpdesk:
Italian for Helpdesk and NS:
Russian for Helpdesk and...

SK | 01 May 2007 | 1 comment

Hello all,

I would like to make you aware of an issue I have experienced which also seems to be a problem with many other SQL Server 2005 users as well.

I installed SQL Server 2005 on two different Servers using the same installation files as well as the same installation configuration.

When opening the Database Tuning Advisor on both machines, I found that it connected successfully on one of them but failed to connect on the other as it could not find a require Stored Procedure.

Upon further investigation, I found that this SQL Server did not have any DTA Tables nor Stored Procedures.

For full details as well as the resolution to this problem, please refer to KBA34616.

duijsterj | 01 May 2007 | 0 comments

If you've ever used InstallTailor you know it can create a "transform" which is a type of Windows Installer database that can be used to customize an installation to a particular group of end users.

Here's a quick demo that'll walk you through the basics.

See the demo, courtesy of, here and now.

SK | 01 May 2007 | 1 comment

Notification Server includes the following five Core languages besides English: Chinese, French, German, Japanese and Spanish.

Italian and Russian Language Packs have now been created, and can be found in our Knowledge base. Read on to get the direct links:

Italian for Helpdesk and NS:
Russian for Helpdesk and NS:

Harsh Mokal | 30 Apr 2007 | 0 comments

Frequent contributor Harsh is sharing some wisdom regarding Control Panel files and, more specifically, how to isolate these files in your installation directory.

Each tool in the Control Panel is represented by a .cpl file in the "[%systemDrive]\Windows\System" Folder. The ".cpl" files in the Windows\System folder are loaded automatically when you start the Control Panel.

Note: Control Panel files are sometimes loaded using entries in the [MMCPL] section of the Control.ini file.

Third-party software and hardware manufacturers can add Control Panel icons to provide an interface for setting configuration options for their products. An icon appears in Control Panel when the .cpl file is placed in the Windows\System folder by the program's Setup tool.

You can create a shortcut to a Control Panel tool by dragging an icon from Control Panel to the desktop or another location, or by manually creating a shortcut and specifying the path to a .cpl...

duijsterj | 30 Apr 2007 | 0 comments

Sometimes it's nice to have someone in-the-know walk you through a complex task or procedure. Here's a dandy (and brief) Flash demo that walks you through the steps it takes to set up Launch Conditions when packaging an application using Wise Package Studio.

View the demo (hosted at here.

Terry Cutler | 30 Apr 2007 | 6 comments

Update (July 2007): AMTconfig service 1.3 will resolve errors found in version 1.2. Please refer to Article 35954 on Altiris Knowledgebase. Hotfix posted at

Original post: With an increasing number of Intel® vPro™ processor technology deployments in Altiris management environments, key learnings and ideas are starting to be shared. Here is one such example - if others have key learnings or requests - please comment or share.

In some environments, provisioning and configuration operations may fail to complete. The administrator may receive an error code of 137, or an error that a previous request has been queued yet does not appear to complete....

trb48 | 28 Apr 2007 | 4 comments

A while back I posted an article about how to make a bootable USB Hard drive. There are many uses for the process that I discussed. The only problem is that USB Hard drives are big, require an external power source, and most people don't have an extra hard drive kicking around.

I ran into this great article that goes through the steps to make your USB key bootable. A must read for all of us system admins.

Here is the link: