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Endpoint Management Community Blog
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jsjj01 | 06 Apr 2007 | 8 comments

Have you ever tried to package an application only to see it blow up on you? We have all experienced the mysterious errors during software installations. How do we take an EXE and turn it into an MSI file? What switches are where and what exactly do they do? How do we do a complete install instead of a typical install? I have included some links that have helped me "master" the art of application packaging. Enjoy!

trb48 | 06 Apr 2007 | 4 comments

Windows Vista is a RAM hog! There is no way around it, unless you drop hundreds of dollars on more RAM! Well, I found an article over at ExtremeTech that may help. It explains different things system Admins can do to speed up Vista. It is definitely worth checking out!

Here is the article: Speed Up Windows Vista

trb48 | 05 Apr 2007 | 4 comments

I am really excited about Vista, but I want to be able to run certain apps (mostly games) on XP. Well, I found a sweet article on Lifehacker that shows us how to do both!

This is a good option for Admins. If you set this up on your master computer, and then you can take an image of that computer. This allows the best of both XP and Vista!

Here is the article:
Dual boot Windows XP on a pre-installed Vista PC

Screenbert | 05 Apr 2007 | 1 comment

When Upgrading Patch Management from 6.1 to 6.2 you may want to upgrade your NS server and then upgrade your Software Update Agents on your client machines at a later time.

This will work as long as you continue to import 6.1 PMImport updates instead 6.2 PMImport updates.

In order to do this, change your Patch Management configuration under Configuration -> Solution Settings ->Software Management ->Patch Management ->Server Settings ->Import Microsoft Software Management Resource.

Make note of the current URL and save it somewhere. Then put the old 6.1 URL in 

When you upgrade your clients, go ahead and change this again, putting in the 6.2 PMimport URL and you'll be set to go!

BRING | 04 Apr 2007 | 4 comments

Some users have found that their Notification Server is taking a long time for console refresh and access. Learn how to speed it up here.

While there are certainly many reasons behind this, one simple reason is documented in a knowledge base article titled:

"How do I Turn off AEX SWD Status Summary Events?"

This KB article gives one option to reduce one area of processing load on the NS. There are some limited reporting tradeoffs here,
but for the most part, this is a setting that can easily be adjusted.

See KB 32172 for the full details.

BRING | 03 Apr 2007 | 3 comments

When upgrading our Altiris Agent environment, such as deploying a roll-up or service pack, there are always a few straggler machines that seem to get 'stuck', and don't complete the agent upgrade task.

The tip found in a knowledgebase article can be the key to giving those machines a 'boot', so to speak..

Check out the KB Article below, entitled:

"After NS Core R3 Upgrade, some agents would not upgrade." - KB 33865

It can be found at:

Admin | 02 Apr 2007 | 0 comments

This podcast supports the Altiris-sponsored The Definitive Guide® to Vista Migration eBook. Plug in to get answers to the following questions:

- How to understand the needs of your technical teams
- How to design systems that ensures your teams will properly graduate testing from one level to another
- How to make the most of virtual technologies when building the migration lab

Podcast 3: Build the Perfect Migration Lab, by Danielle and Nelson Ruest, is available here.

GarethStewart | 02 Apr 2007 | 3 comments

The common practice inside most enterprise environments that I've seen are to create one large MSI for any size application. Here's an easy way to make those packages install faster.

If you compile your applications with the "Cabs Outside" option, your packages will install 50% quicker compared to "Cabs Inside".

To do this for all packages, just go into the Windows Installer Editor template you're using and go to Media and change the option to "Cabs Outside".

Screenbert | 02 Apr 2007 | 0 comments

If you ever need to execute a method against different DS servers when using the Web service in the ASDK use this code to switch between servers. This is useful when you need to find out which DS server a computer is located on and then execute a method against that computer.

ComputerManagementService computerManagement = new ComputerManagementService();
String strTargetServer = "SERVER.DOMAIN.COM";
computerManagement.Url = string.Format( "http://{0}/Altiris/ASDK.NS/ItemManagementService.asmx", strTargetServer);
CredentialCache cache = new CredentialCache();
cache.Add( new Uri(itemMS.Url), "Negotiate", new NetworkCredential( username, password, domain ) );
computerManagement.Credentials = cache;

Just change the strTargetServer to the next server. You could wrap this code in your own method to loop through all your servers and return the proper server that has the computer you are looking for.

Admin | 30 Mar 2007 | 2 comments

It's costing more and more to lose data, according to a survey of companies that recently experienced customer data loss. Can you afford $182 for each name that seeps through your security? Get the scoop on the report from here.

Here's an excerpt:

Data breaches cost companies an average of $182 per compromised record, a 31% increase over 2005, according to the survey conducted by the Elk Rapids, Mich.-based Ponemon Institute.

Ponemon studied 31 companies that experienced a data breach. The total costs for each loss ranged from less than $1 million to more than $22 million, according to the 2006 findings.

Read the complete report here.