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Endpoint Management Community Blog

Showing posts in English
ohzone | 03 Apr 2013 | 0 comments

Getting the right endpoint management solution in place is analogous to architecting and erecting a building. So where do you start?

Read this interesting article by Patrick Spencer in the latest issue of CIODigest http://bit.ly/10xDpJq

Screen Shot 2013-04-03 at 2.41.52 PM.png

bduckering | 01 Apr 2013 | 0 comments

We are pleased to announce Managing Mobility – the new community of mobile technology experts. This community is designed to bring together people who share enthusiasm for all things related to mobility in particular to discuss best practices and to educate others about enterprise mobility and related topics.

At Symantec, we know organizations, from small local companies to large multi-national corporations, are confronted with the ever-present task of managing mobile technology in the workplace. The Managing Mobility community is our newest effort to enhance thought leadership in this area by fostering close cooperation between Symantec and enterprise and small business mobility leaders.

The goal of Managing Mobility is to bring like-minded brand advocates and influencers together to share their experiences and expertise with each other and across their social networks. Read real-life...

MacBrinky | 27 Mar 2013 | 1 comment

Situation:

The App Center Icon appears on the home screen.
The device is not visible in the App Center yet because the agent software has been dispatched but the rollout of the device has not been started yet.
Clicking on the App Center icon at the home screen results after some seconds (up to 20 sec) in to the error: Unable to Download Application.

UnableToDownload.jpg

Possible cause:

Network connection is too slow and so communication has been timed out.

Not like TECH202938: Unable to Download Application" error when installing App Center client where an expired Distribution Certificate is cause of...

InfaSean | 26 Mar 2013 | 0 comments

Hello,

 

We have an immediate opening for an Altiris admin in Redwood City. CA.   If you would like additional details, please contact me directly @ scurran@informatica.com

 

Thank you,

 

Sean

Santana_Villa | 26 Mar 2013 | 0 comments

Product or Solution release details includes the following:

  • Version
  • Release Type
  • Release Date
  • End of Life
  • End of Limited Support
  • Last date for patch releases
  • End of Support Life
  • Last date to contact support

To get that information follow the steps below:

  1. Go to Supported Products A-Z  page.
  2. Select the product from the list
  3. On the right side box named “Product Support” select “Release Details”
  4. The information for selected product will be loaded on the main page.
  5. Use the dropdown menu to select the correct version of the product you are looking for.
  6. Example: see direct link to...
Ludovic Ferre | 26 Mar 2013 | 2 comments

I have a customer that is following the compliance status of their computer for MS12-060 in details (as this vulnerability as a high priority in their environment) and yesterday they got back to find out that the compliance status had dropped by about 50% over the week-end.

Looking into the Applicable and Installed update tables they could see that the KB2687441 was on both, so the update was installed and the computer compliant, so why would it show up as not compliant on their report?

We had a remote session this morning and found out the following element:

  • MS12-060 updates were effectively compliant
  • comctl.ocx update applicable were now from:
    • KB2687441 (MS12-060)
    • KB2598041 (MS12-027, superseded by MS12-060)
    • KB2687493 (not associated with any bulletin from the Microsoft site)
  • KB2687493 was not on the installed table
  • KB2687493 was not in the MS12-060 bulletin from Microsoft
  • ...
dcudney | 22 Mar 2013 | 0 comments

I was wanting to save the results of a filter to an Excel file today, and I found that the filter did not have a "Save As" button. I found an article here that explained it, but I modified the report slightly to fit my needs. I was looking for way to get the list of computers in my Patch Test Group Filter. I used this SQL query to create a report to then save as a .csv:

 

SELECT Distinct 

r.Guid AS '_ItemGuid', 

r.Name AS 'Resource', 

r.[User], 

r.[System Type], 

r.[OS Name], 

vItem.Name AS FilterName

FROM 

vItem INNER JOIN

CollectionMembership INNER JOIN

vComputerEx AS r ON CollectionMembership.ResourceGuid = r.Guid ON 

vItem.Guid = CollectionMembership.CollectionGuid LEFT OUTER JOIN

Inv_AeX_AC_Identification ON r.Guid = Inv_AeX_AC_Identification._ResourceGuid

WHERE

CollectionMembership.CollectionGuid = 'd0fae853-3129-490f-86fd-e8a8bc0162f2'

ORDER BY r.Name ASC

All you need to change on this report os...

ianatkin | 21 Mar 2013 | 0 comments

Good news from Symantec CEO Steve Bennett has arrived in the form of a Customer and Partner letter.

The important bit for us is that Endpoint Management is explictly listed as being a critical part of the Symantec portolio moving forward. This is something which was not clear in the previous company strategy annoucement.

He closes by saying,

"Despite any rumors to the contrary, all of these technologies remain a critical part of our product development and overall portfolio. We believe that through greater alignment of these technologies, Symantec will improve our product integration to help you improve and simplify your end users’ IT experiences"

I'm blogging this out as I know there are many Altiris Administrators out there who will let out a huge sigh of relief on this one.

Kind Regards,
Ian./...

Joseph_Carson | 15 Mar 2013 | 0 comments

Hello Everyone,

I thought i would share this with you all, it is a webcast on Symantec best practice approach to effective patch management for clients and servers.

Effective Patch Management for Clients and Servers

An effective and comprehensive patch management strategy is an essential part of a solid security defense. The vast majority of vulnerabilities exploited by malicious code are ones for which a fix is available from the software vendor. A recent Gartner report stated that “90% of successful attacks occurred against previously known vulnerabilities where a patch or secure configuration standard was already available.”1 (‘Managing the Next Generation of Client Computing,’ Terrance Cosgrove, Gartner, February 8, 2011)

Attend our webcast to learn how to build and roll-out a complete patch management strategy to:

•Ensure that Windows, Mac, Red Hat®...

stebro | 06 Mar 2013 | 0 comments

In previous articles, we discussed why users want administrator rights and why they need them. Now let’s explore why they shouldn’t have them. In today’s increasingly dangerous threat landscape, every organization’s security strategy should include the goal to remove administrator rights. Here are the reasons.

  1. Zero-Day Threat Protection: Arellia research has proven that running with reduced privileges can mitigate a majority of software vulnerabilities in Microsoft, Adobe, and Mozilla products. Any vulnerability has the potential to be a zero-day: meaning it is exploited before the vendor or security vendors know about it and have a chance to stop exploits with patches or antivirus \ intrusion prevention signatures. Running software with reduced privileges protects commonly software when exploited by vulnerabilities that take advantage of...