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Endpoint Management Community Blog
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ianatkin | 29 May 2014 | 0 comments

Strange news greeted my inbox this morning.

The flagship disk encryption software TrueCrypt appears now to be dead. The annoucement however has not been made directly on the TrueCrypts website www.truecrypt.org, but instead on the redirected site truecrypt.sourceforge.net. The new SourceForge pages declares that TrueCrypt is not secure and provides instructions to migrate from TrueCrypt.

The reason quoted for the demise of TrueCrypt is odd; the SourceForge site says that development ended in May with the demise of Windows XP. Now whilst product development has been somewhat slow, TrueCrypt did (until this annoucement) have a roadmap which included full Windows 8 support. So, this is certainly the first time I'd heard about this planned EOL.

All most odd. And whilst there is nothing which points to this not being authentic, the manner in which this annoucement has been made does whiff slightly of a rift in the TrueCrypt...

Darren Collins | 20 May 2014 | 2 comments

If you automate your application installs then you will probably have used an Install Wrapper.

When installing something in an unattended (i.e. automated) way, often there is a simple, single command line that you can use. For example the following single command line will install 7-Zip with a basic msiexec User Interface (UI) whilst ensuring the install doesn’t trigger a reboot,

msiexec /i "C:\Path\To\7z920-x64.msi" ALLUSERS=1 /norestart /qb-

This command line is generally inserted into you your deployment tool of choice to deliver the software to your Windows endpoint (we use Altiris DS6.9 and Altiris CMS7).  

But what if your unattended installation has a pre-requisite? Or what if after the installation you need to perform a task or install a post-requisite?

This is the point when most software packagers start writing a batch file. To illustrate, below is an example of a batch file which will install iTunes with its pre-...

AndyN | 07 May 2014 | 0 comments

Symantec pcAnywhere™ End-of-Life

Customer FAQ

What is happening?

Symantec is announcing the end-of-life (EOL) for the pcAnywhere™ product on May 5, 2014. There will be no replacement offering. The pcAnywhere™ Solution component which is included with the Symantec™ Deployment Solution product , the Symantec™ Client Management Suite product, and the Symantec™ IT Management Suite product is not affected by this announcement.

 

Why is Symantec EOLing pcAnywhere?

The pcAnywhere™ product has had no major releases for over seven years, which automatically initiates the Symantec EOL process. After careful evaluation, Symantec has chosen not to continue offering a stand-alone remote control product.

 

Will the pcAnywhere product have Windows 8 and Windows Server 2012 support before the End-of-Support Life (EOSL)?...

joevax | 05 May 2014 | 0 comments

Electricity costs have risen 4.2% per year for the past decade according to the Department of Labor.

Leverage your Symantec Management Platform, make Patch and Anti-Virus 100% more effective, and Reduce the Cost of doing business by implementing eiPower Saver Solution for SMP 7.1 and 7.5.

And to make a good deal even better, get up to 30% off your SMP 7.5 migration when you purchase eiPower.  Please visit the Intuitive or ITS booth for details, or contact Joe D'Agostino at joed@entisp.com.

ENTISP.COM

ohzone - CherylPeterson | 30 Apr 2014 | 0 comments

On May 20th, we will be making a few changes to the PartnerNet page for our Symantec Endpoint Protection Small Business Edition 2013 product. First, you will notice that the product name will change to “Symantec Endpoint Protection Small Business Edition”. We are removing “2013” from the name in order to help eliminate customer perceptions that the product is outdated. This change will also better reflect the fact that this product is sold primarily as a cloud service and therefore is always up to date.

For detailed information visit Liz Jennings' blog in the Partner Community: Symantec Endpoint Protection Small Business Edition – New Name, New Marketing Materials

LS05 | 29 Apr 2014 | 3 comments

The release notes for ITMS 7.5 HF6 are now published on the following link:
http://www.symantec.com/docs/DOC7337
 

Thomas Baird | 18 Apr 2014 | 1 comment

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For years people have asked "Why did Symantec destroy DS 6.9 with DS 7.1?  Do I have to upgrade?  Should I?"

Answers: We don't know, No, and Yes!

Finally, with the release of Deployment Solution 7.5, there's a legitimate and good reason to upgrade.  Not only are there new compelling features, but the product is fully and completely securable - something no other solution can offer.

Join with XCEND for a short presentation on why you should upgrade now, and what you stand to gain, including:

  • A fully secured deployment environment operating completely over HTTPS.

  • New improved features that significantly elevates DS 7.5 over DS 7.1 and DS 6.9!

  • More flexibility and control for your Admins to do their jobtheir...

Thomas Baird | 17 Apr 2014 | 0 comments

Should we customize our solutions to better fit our needs?

I've worked both sides of this coin in all three of the common positions related to product use: support, consulting, administration.  Having JUST come off the support end, I have a unique perspective many customers don't see.  For instance, I was the LAST line of defence for a customer, worked directly with Develpment and had their view-points, and worked with Sales, Marketing, Product Management, and Management to see their perspectives.

On the flip side, I've been an admin and a consultant, and I understand the very real need to make things fit YOUR environment.  I'm back to consulting now with a partner: XCEND, so does my story change from when I was in support only a month ago?

No.

Why not?  because after years of practice, I found a practical approach that most if not all can live with.  It works, and I'd like to share it with you.

 

Why you...

ryanschoenherr | 11 Apr 2014 | 0 comments

Having trouble getting what you want out of your ITSM reporting tools?  MetriX Dashboards offer IT management consoles real-time visibility into a number of pre-defined Key Performance Indicators, including inventory, event status, patch management, energy savings, compliance and security management.  

 

Check out: www.metrixdashboards.com/solutions for more examples of MetriX Dashboards and how it can address all of your reporting challenges. 

If you would like to recieve additional information about MetriX, you can email me at: ryan.schoenherr@xcendgroup.com

 

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AndyN | 08 Apr 2014 | 4 comments

Attention Endpoint Management customers attending Vision!

Please join us for lunch on Tuesday, May 6 and Wednesday, May 7 during Vision Las Vegas 2014.

We are inviting all Endpoint Management customers to gather together to enjoy good food, valuable conversations, and cool prizes. 

Each lunch table will have a designated topic to focus the discussion and Symantec experts available to answer questions. The luncheon each day will be held during the normal lunch time scheduled at Vision but in our own conference room. To attend, simply sign-up like you would for any other Vision session or lab using the session scheduler.

Sign-up for Luncheon on Tuesday, May 6

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