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Endpoint Management Community Blog
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kedar_k | 19 Jun 2014 | 0 comments

Migration: A migration is when you install the latest version of the IT Management Suite solutions on a new server, and then migrate the data from the earlier ITMS solutions to the latest version of the application.

Upgrade: An upgrade is when you install the latest version of ITMS on the same hardware, server operating system, and database.

You must migrate the Notification Server 6.x or 7.0 data to either Notification Server 7.1 SP2 or Notification Server 7.5. After migrating the data, you must first upgrade to either ITMS 7.1 SP2 MP1.1 or ITMS 7.5 HF6 depending on the path you choose and then upgrade to ITMS 7.5 SP1.

The following diagram gives an overview of the migration and upgrade process:

Migrating to IT Management Suite 7.5 SP1

You can use the following reference documents:

...
ryanschoenherr | 18 Jun 2014 | 0 comments

Join Novacoast on June 24th, at 11am EST for an Altiris 7.5 webinar

- Follow the link below to register

         http://connect.novacoast.com/altiris-upgrade-webinar

                 New features & Why theres no better time to upgrade!

Cloud Enabled Management - Manage clients outside the corporate network

Macintosh Support - Deploy, Manage and Secure your Macs

Updated Deployment Solution - Easier to use, support for Mac

Better Performance - Faster, more scalability, manage more endpoints

New Platform Support - For the newest Windows, Mac and Red Hat operating systems

Workflow Automation - Workflow Solution Center with ready-to-use workflow templates

New iPad App -...

KimBaraviec | 12 Jun 2014 | 1 comment

Here's a little tip if you are thinking to upgrade to ITMS 7.5 SP1.

During the upgrade of deployment, I discovered that the installation deletes deployment folder, and then makes a new one. So if you have your unattended xml files in this folder, make sure that you make a backup of them. When the upgrade is complete, you will see that your image jobs ar corrupted. because xml files are missing. You now need to copy your XML files into the deployment folder again. But image jops ar still not working.

I contacted symantec support and they gave me this sql query,

UPDATE ItemVersionData 
   SET [State] = cast([State] as nvarchar(max)) + '</vItem>' 
 WHERE [State] like '<vItem>%' and [State] not like '%</vItem>' and LEN(cast([State] as nvarchar(max))) < 4000

Run this after you copy youre xml files to the deployment folder. and youre image jobs will now work again.

...

ianatkin | 09 Jun 2014 | 4 comments

Trying to be nice here. SIM is frustrating. No product is more certain to bring an SMP server's resources to its knees.

So, word to the wise. ALWAYS close SIM when you've finished using it.

hugo_parra | 02 Jun 2014 | 82 comments

We're happy to announce today the general availability of ITMS 7.5 SP1.

Some of the highlights for this release include:

1.   Server and Client-side platform support updates

  • Notification Server support for Windows Server 2012 R2
  • Site Server support for Windows 8/8.1 and Windows Server 2012/2012 R2
  • Client support for Windows 8.1, Windows Server 2012 R2, Mac 10.9, Windows 7 Embedded, ESXi 5.5, and RHEL 5.10
  • Console support for IE10 and IE11

2.   Reusable targets, flexible filtering

  • New visual builder
  • Immediate result verification
  • Enhanced import and export capabilities

3.   Inclusion of Workspace Streaming Agent

  • "Network mode" application streaming

4.   Ease of implementation

  • In-place upgrade from 7.1 SP2 MP1.1 and ITMS 7.5...
Ludovic Ferre | 02 Jun 2014 | 0 comments

ITMS 7.1 SP1 is out now. Here is the GIT log message from my tracking repository, listing all the files added (195), modified (1) or removed (0) to the Product Listing xml:

Log message

Symantec.pl.xml md5 = 498109517651274055ec4a3ac612e33d
Affected files
    Add    /solutions/7_5_sp1/barcode/altiris_barcode_7_5_sp1_x64.msi
    Add    /solutions/7_5_sp1/barcode/altiris_barcodeupgrade_7_5_sp1_x64.msi
    Add    /solutions/7_5_sp1/barcode/altiris_barcodeupgrade_7_5_sp1_x86.msi
    Add    /solutions/7_5_sp1/ita/csmp/altiris_itanalyticscsmp_7_5_sp1_x64.msi
    Add    /solutions/7_5_sp1/ita/csmp/altiris_itanalyticscsmplp_7_5_sp1_x64.msi
    Add    /solutions/7_5_sp1/ita/dlp/altiris_itanalyticsdlp_3_5_0_x64.msi
    Add ...

ianatkin | 29 May 2014 | 0 comments

Strange news greeted my inbox this morning.

The flagship disk encryption software TrueCrypt appears now to be dead. The annoucement however has not been made directly on the TrueCrypts website www.truecrypt.org, but instead on the redirected site truecrypt.sourceforge.net. The new SourceForge pages declares that TrueCrypt is not secure and provides instructions to migrate from TrueCrypt.

The reason quoted for the demise of TrueCrypt is odd; the SourceForge site says that development ended in May with the demise of Windows XP. Now whilst product development has been somewhat slow, TrueCrypt did (until this annoucement) have a roadmap which included full Windows 8 support. So, this is certainly the first time I'd heard about this planned EOL.

All most odd. And whilst there is nothing which points to this not being authentic, the manner in which this annoucement has been made does whiff slightly of a rift in the TrueCrypt...

Darren Collins | 20 May 2014 | 2 comments

If you automate your application installs then you will probably have used an Install Wrapper.

When installing something in an unattended (i.e. automated) way, often there is a simple, single command line that you can use. For example the following single command line will install 7-Zip with a basic msiexec User Interface (UI) whilst ensuring the install doesn’t trigger a reboot,

msiexec /i "C:\Path\To\7z920-x64.msi" ALLUSERS=1 /norestart /qb-

This command line is generally inserted into you your deployment tool of choice to deliver the software to your Windows endpoint (we use Altiris DS6.9 and Altiris CMS7).  

But what if your unattended installation has a pre-requisite? Or what if after the installation you need to perform a task or install a post-requisite?

This is the point when most software packagers start writing a batch file. To illustrate, below is an example of a batch file which will install iTunes with its pre-...

AndyN | 07 May 2014 | 0 comments

Customer FAQ: pcAnywhere EOL
updated December 1, 2014

What is happening?
Symantec announced the end-of-life (EOL) for the pcAnywhere™ product (standalone version) on May 5, 2014. There will be no replacement offering from Symantec. The pcAnywhere™ Solution component which is included with the Symantec™ Deployment Solution product , the Symantec™ Client Management Suite product, and the Symantec™ IT Management Suite product is not affected by this announcement.

Why is Symantec EOLing pcAnywhere™?
The pcAnywhere™ product has had no major releases for over seven years, which automatically initiates the Symantec EOL process. After careful evaluation, Symantec has chosen not to continue offering a stand-alone remote control product.

Will the pcAnywhere™ product have Windows 8 and Windows Server 2012 support before the End-of-Support Life (EOSL)?
No. Platform...

joevax | 05 May 2014 | 0 comments

Electricity costs have risen 4.2% per year for the past decade according to the Department of Labor.

Leverage your Symantec Management Platform, make Patch and Anti-Virus 100% more effective, and Reduce the Cost of doing business by implementing eiPower Saver Solution for SMP 7.1 and 7.5.

And to make a good deal even better, get up to 30% off your SMP 7.5 migration when you purchase eiPower.  Please visit the Intuitive or ITS booth for details, or contact Joe D'Agostino at joed@entisp.com.

ENTISP.COM