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Endpoint Management Community Blog
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AndyN | 07 May 2014 | 0 comments

Symantec pcAnywhere™ End-of-Life

Customer FAQ

What is happening?

Symantec is announcing the end-of-life (EOL) for the pcAnywhere™ product on May 5, 2014. There will be no replacement offering. The pcAnywhere™ Solution component which is included with the Symantec™ Deployment Solution product , the Symantec™ Client Management Suite product, and the Symantec™ IT Management Suite product is not affected by this announcement.

 

Why is Symantec EOLing pcAnywhere?

The pcAnywhere™ product has had no major releases for over seven years, which automatically initiates the Symantec EOL process. After careful evaluation, Symantec has chosen not to continue offering a stand-alone remote control product.

 

Will the pcAnywhere product have Windows 8 and Windows Server 2012 support before the End-of-Support Life (EOSL)?...

joevax | 05 May 2014 | 0 comments

Electricity costs have risen 4.2% per year for the past decade according to the Department of Labor.

Leverage your Symantec Management Platform, make Patch and Anti-Virus 100% more effective, and Reduce the Cost of doing business by implementing eiPower Saver Solution for SMP 7.1 and 7.5.

And to make a good deal even better, get up to 30% off your SMP 7.5 migration when you purchase eiPower.  Please visit the Intuitive or ITS booth for details, or contact Joe D'Agostino at joed@entisp.com.

ENTISP.COM

ohzone - CherylPeterson | 30 Apr 2014 | 0 comments

On May 20th, we will be making a few changes to the PartnerNet page for our Symantec Endpoint Protection Small Business Edition 2013 product. First, you will notice that the product name will change to “Symantec Endpoint Protection Small Business Edition”. We are removing “2013” from the name in order to help eliminate customer perceptions that the product is outdated. This change will also better reflect the fact that this product is sold primarily as a cloud service and therefore is always up to date.

For detailed information visit Liz Jennings' blog in the Partner Community: Symantec Endpoint Protection Small Business Edition – New Name, New Marketing Materials

LS05 | 29 Apr 2014 | 3 comments

The release notes for ITMS 7.5 HF6 are now published on the following link:
http://www.symantec.com/docs/DOC7337
 

Thomas Baird | 18 Apr 2014 | 1 comment

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For years people have asked "Why did Symantec destroy DS 6.9 with DS 7.1?  Do I have to upgrade?  Should I?"

Answers: We don't know, No, and Yes!

Finally, with the release of Deployment Solution 7.5, there's a legitimate and good reason to upgrade.  Not only are there new compelling features, but the product is fully and completely securable - something no other solution can offer.

Join with XCEND for a short presentation on why you should upgrade now, and what you stand to gain, including:

  • A fully secured deployment environment operating completely over HTTPS.

  • New improved features that significantly elevates DS 7.5 over DS 7.1 and DS 6.9!

  • More flexibility and control for your Admins to do their jobtheir...

Thomas Baird | 17 Apr 2014 | 0 comments

Should we customize our solutions to better fit our needs?

I've worked both sides of this coin in all three of the common positions related to product use: support, consulting, administration.  Having JUST come off the support end, I have a unique perspective many customers don't see.  For instance, I was the LAST line of defence for a customer, worked directly with Develpment and had their view-points, and worked with Sales, Marketing, Product Management, and Management to see their perspectives.

On the flip side, I've been an admin and a consultant, and I understand the very real need to make things fit YOUR environment.  I'm back to consulting now with a partner: XCEND, so does my story change from when I was in support only a month ago?

No.

Why not?  because after years of practice, I found a practical approach that most if not all can live with.  It works, and I'd like to share it with you.

 

Why you...

ryanschoenherr | 11 Apr 2014 | 0 comments

Having trouble getting what you want out of your ITSM reporting tools?  MetriX Dashboards offer IT management consoles real-time visibility into a number of pre-defined Key Performance Indicators, including inventory, event status, patch management, energy savings, compliance and security management.  

 

Check out: www.metrixdashboards.com/solutions for more examples of MetriX Dashboards and how it can address all of your reporting challenges. 

If you would like to recieve additional information about MetriX, you can email me at: ryan.schoenherr@xcendgroup.com

 

                                      ...

AndyN | 08 Apr 2014 | 4 comments

Attention Endpoint Management customers attending Vision!

Please join us for lunch on Tuesday, May 6 and Wednesday, May 7 during Vision Las Vegas 2014.

We are inviting all Endpoint Management customers to gather together to enjoy good food, valuable conversations, and cool prizes. 

Each lunch table will have a designated topic to focus the discussion and Symantec experts available to answer questions. The luncheon each day will be held during the normal lunch time scheduled at Vision but in our own conference room. To attend, simply sign-up like you would for any other Vision session or lab using the session scheduler.

Sign-up for Luncheon on Tuesday, May 6

...

WDRAIN1 | 03 Apr 2014 | 0 comments

select distinct vi.name as [Data Class]

          ,dc.DataTableName as [SQL table]

          ,dc.MultiRow

           ,p.Name as Solution

           , p.Description

from ResourceUpdateSummary rs

-- dataclasses name

join vItem vi on vi.Guid = rs.InventoryClassGuid

-- solution table

join vProduct p on p.Guid = vi.ProductGuid

-- sql tables

join DataClass dc on dc.Guid = rs.InventoryClassGuid

order by p.Name, vi.Name

 

CMDB dataclassess.jpg

 

 

 

 

 

 

SK | 02 Apr 2014 | 0 comments

Hello all,

Recently I forgot the domain admin password for my lab, and was looking at a possible rebuild of the Domain Controller as a worst-case-scenario.

Luckily, I found the folloiwng blog today which had me up-and-running again within minutes:- 

http://blogs.technet.com/b/meacoex/archive/2011/08...

 

You basically do the following:

1.  Boot to installation media.

2.  Go to the repair option and choose the command window function.

3.  Change to the DC's system32 directory and perform following two actions:

4.  copy Utilman.exe Utilman.exe.bak

5.  move Cmd.exe...