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Endpoint Management Community Blog
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ohzone - CherylPeterson | 30 Apr 2014 | 0 comments

On May 20th, we will be making a few changes to the PartnerNet page for our Symantec Endpoint Protection Small Business Edition 2013 product. First, you will notice that the product name will change to “Symantec Endpoint Protection Small Business Edition”. We are removing “2013” from the name in order to help eliminate customer perceptions that the product is outdated. This change will also better reflect the fact that this product is sold primarily as a cloud service and therefore is always up to date.

For detailed information visit Liz Jennings' blog in the Partner Community: Symantec Endpoint Protection Small Business Edition – New Name, New Marketing Materials

LS05 | 29 Apr 2014 | 3 comments

The release notes for ITMS 7.5 HF6 are now published on the following link:
http://www.symantec.com/docs/DOC7337
 

Thomas Baird | 18 Apr 2014 | 1 comment

short_banner.png

For years people have asked "Why did Symantec destroy DS 6.9 with DS 7.1?  Do I have to upgrade?  Should I?"

Answers: We don't know, No, and Yes!

Finally, with the release of Deployment Solution 7.5, there's a legitimate and good reason to upgrade.  Not only are there new compelling features, but the product is fully and completely securable - something no other solution can offer.

Join with XCEND for a short presentation on why you should upgrade now, and what you stand to gain, including:

  • A fully secured deployment environment operating completely over HTTPS.

  • New improved features that significantly elevates DS 7.5 over DS 7.1 and DS 6.9!

  • More flexibility and control for your Admins to do their jobtheir...

Thomas Baird | 17 Apr 2014 | 0 comments

Should we customize our solutions to better fit our needs?

I've worked both sides of this coin in all three of the common positions related to product use: support, consulting, administration.  Having JUST come off the support end, I have a unique perspective many customers don't see.  For instance, I was the LAST line of defence for a customer, worked directly with Develpment and had their view-points, and worked with Sales, Marketing, Product Management, and Management to see their perspectives.

On the flip side, I've been an admin and a consultant, and I understand the very real need to make things fit YOUR environment.  I'm back to consulting now with a partner: XCEND, so does my story change from when I was in support only a month ago?

No.

Why not?  because after years of practice, I found a practical approach that most if not all can live with.  It works, and I'd like to share it with you.

Why you should avoid...

ryanschoenherr | 11 Apr 2014 | 0 comments

Having trouble getting what you want out of your ITSM reporting tools?  MetriX Dashboards offer IT management consoles real-time visibility into a number of pre-defined Key Performance Indicators, including inventory, event status, patch management, energy savings, compliance and security management.  

 

Check out: www.metrixdashboards.com/solutions for more examples of MetriX Dashboards and how it can address all of your reporting challenges. 

If you would like to recieve additional information about MetriX, you can email me at: ryan.schoenherr@xcendgroup.com

 

                                      ...

AndyN | 08 Apr 2014 | 4 comments

Attention Endpoint Management customers attending Vision!

Please join us for lunch on Tuesday, May 6 and Wednesday, May 7 during Vision Las Vegas 2014.

We are inviting all Endpoint Management customers to gather together to enjoy good food, valuable conversations, and cool prizes. 

Each lunch table will have a designated topic to focus the discussion and Symantec experts available to answer questions. The luncheon each day will be held during the normal lunch time scheduled at Vision but in our own conference room. To attend, simply sign-up like you would for any other Vision session or lab using the session scheduler.

Sign-up for Luncheon on Tuesday, May 6

...

WDRAIN1 | 03 Apr 2014 | 0 comments

select distinct vi.name as [Data Class]

          ,dc.DataTableName as [SQL table]

          ,dc.MultiRow

           ,p.Name as Solution

           , p.Description

from ResourceUpdateSummary rs

-- dataclasses name

join vItem vi on vi.Guid = rs.InventoryClassGuid

-- solution table

join vProduct p on p.Guid = vi.ProductGuid

-- sql tables

join DataClass dc on dc.Guid = rs.InventoryClassGuid

order by p.Name, vi.Name

CMDB dataclassess.jpg

SK | 02 Apr 2014 | 0 comments

Hello all,

Recently I forgot the domain admin password for my lab, and was looking at a possible rebuild of the Domain Controller as a worst-case-scenario.

Luckily, I found the folloiwng blog today which had me up-and-running again within minutes:- 

http://blogs.technet.com/b/meacoex/archive/2011/08...

You basically do the following:

1.  Boot to installation media.

2.  Go to the repair option and choose the command window function.

3.  Change to the DC's system32 directory and perform following two actions:

4.  copy Utilman.exe Utilman.exe.bak

5.  move Cmd.exe Utilman.exe...

Igor Perevozchikov | 28 Mar 2014 | 1 comment

I.E.11 isn't officially supported in ITMS 7.5 release, therefore there could appear issue due incompatibility, while managing SMP 7.5 Console.
Many people have Windows 8/8.1 OS and there is I.E. 11 which (as far as I know) cannot be downgraded to lower version of I.E.

Temporary solution while next release of ITMS 7.5 where I.E. 11 will be supported:
1. Install "Chrome" browser on your WIndows 8/8.1 OS http://www.google.com/chrome/‎
2. Install "I.E. tab" for Chrome http://www.ietab.net/
3. Open "Chrome" browser ⇒ click on "I.E. tab"⇒ specify URL of your SMP Server

ChromeIEtab.jpg

SK | 27 Mar 2014 | 3 comments

I have just checked my 7.5 HF4 system and have found that all six "Site Management > Settings > Monitor Service > Advanced > Windows Remote Monitoring Server <architecture> <action>" policies are enabled!

This obviously does not make sense, as the Uninstall policies should only be used either when the Install & Upgrade policies are disabled, or have had their targets changed so that they do not cover the servers that you want to target the uninstall process against.