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SK | 31 Jan 2014 | 5 comments

Today marks the last day that my community status will display Symantec Employee.

I will endeavour to maintain a community presence; however, I do not know how frequent this will be.

SK | 30 Jan 2014 | 0 comments

As it appears that Symiqforpartners is no longer available, SDRK's can now be obtained by joining the following private LinkedIn group:

Symantec Endpoint Management (UPP) Specialist Partners

david_evans | 29 Jan 2014 | 21 comments

Hello Everyone,

I'm currently working to understand the level demand in EMEA (or indeed worldwide) for Windows 8 and 8.1 support for PCAnywhere. We have introduced support for these platforms across the vast majority of our EPM products, however PCA is causing us some problems due to the deep-rooted incompatibility with our mirror driver.

If you see a need for this in the near future could I ask for the following details:

Customer name: <optional, this is not required>

Node count:

Business impact of not having support:

 

And finally, if anyone out in the community has had success with a workaround for this issue could you get in touch with me directly.

 

Thanks for your help.

 

SK | 28 Jan 2014 | 5 comments

If you are testing Application Metering either in the lab or during a POC, you may wish to have the Application Metering Agent (AMAgent) send its data in a timely fashion, as its UI only offers either Daily or Weekly.

 

 

The following queries will allow you to do just this as well as to revert back to the original setting afterward for supportability:

 

--/ Obtain existing value (default = 86400)

SELECT State FROM Item WHERE [Guid] = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'

 

--/ Change default using value in seconds (this example is for 5 minutes)

UPDATE Item SET State = '<item><Application type="inventory" interval="360" /></item>' WHERE Guid = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'

 

--/ Rollback

UPDATE Item SET State = '<item><Application type="inventory" interval="86400" /></item>' WHERE Guid = '97D80113-8FE1-4ABD-AB08-EC7C8DDBDEF5'...

david_evans | 27 Jan 2014 | 0 comments
Recently the Symantec Endpoint Management team launched a brand new news subscription feed to update customers and partners on major announcements and events. This is a one stop shop for all major product news and is a must for anyone involved with the Altiris product line.
 
Please pass this link to everyone and anyone that may be interested!
 
  
ianatkin | 24 Jan 2014 | 0 comments

This is an FYI for something we've seen in our environment.

We upgraded a Deployment Server from SP4 to SP6 and installed the Windows 8 AIK.

When we build our WinPE4 boot images, the compression stage of the WIM build brings the server to it's knees. This causes the axengine service to lose contact with the local instance of express database, resulting in an application fault.

So..be aware that if you create your images with compression that it's worth checking that you're express service is still running afterwards.
 

Chad Dupin | 22 Jan 2014 | 0 comments

 ITS_Altiris_Roadshow_Header.png

We’re loading up the RV and hitting the road with Symantec to talk about Altiris 7.5. And We’re Coming To A City Near You.

Okay, we’re not actually loading up an RV, but it sure would be fun if we could!  We’re so excited to be part of this big release. The Altiris experts from ITS will review the 7 and a half reasons everyone should consider upgrading to the Altiris 7.5 platform. We’ll provide an overview of the features and capabilities that are new to the 7.5 platform, as well as how those will enable better management of your IT environment. You’re probably asking yourself, what are we actually going to talk about? Here’s what we’ll be covering:

  • Cloud Enabled Management
  • Deployment Solution
  • Macintosh Management
  • Performance
  • Platform Support
  • Automation
  • ...
SK | 21 Jan 2014 | 0 comments

One unfortunate difference between SMP 7.1 and 7.5 is that in 7.1, when you run a report, the SMP records a number of "Altiris.Reporting....." entries in its logs; two of which were high useful:

 

Source: Altiris.Reporting.DataSource.ResourceDataSource.Run
Description: ResourceDataSource returned N rows in 'Table' table

N equates to the number of rows that you report displayed, making it easy to locate the write log records, because immediately below this line will be the actual reports SQL that was used:

Source: Altiris.Reporting.DataSource.ResourceDataSource.Run
Description: ResourceDataSource is running query:

<Reports SQL starts here>

Ludovic Ferre | 21 Jan 2014 | 1 comment

Hotfix 3 for 7.5 was released to the public via the symantec.pl.xml. Below is a view of the changes from the xml file:

Revision: 987e0744f747
Author:   Ludovic FERRE <ludovic.f...@gmail.com>
Date:     Mon Jan 20 13:50:07 2014 UTC
Log:      Symantec.pl.xml md5 = 482cc8bd7ed41a7e3e6931e31f2d4c3e

http://code.google.com/p/ns7pl/source/detail?r=987e0744f747

Added:
 /solutions/7_5_hf3/cmdb/cmdb_hf3x64.msi_info
 /solutions/7_5_hf3/ds/deploymentsolutionlanguages_hf3_x64.msi_info
 /solutions/7_5_hf3/ds/symantec_deploymentsolution_7_5_hf3_x64.msi_info
 /solutions/7_5_hf3/monpack/monitorpackservers_hf3_x64.msi_info
 /solutions/7_5_hf3/pm/altiris_patchmanagementlinux_7_5_hf3_x64.msi_info
 /solutions/7_5_hf3/sim/...

SK | 20 Jan 2014 | 11 comments

HF3 for ITMS 7.5 is now available via SIM.  Please review the attached screenshot for the seven products that it can update.