After we deployed the SVS Agent to all of our computers, there were a handful of computers that got stuck in a reboot loop. Ouch! We knew the issue started after the SVS Agent was installed, so we wanted to uninstall it. However, we could only get into Windows Safe Mode and were unable to uninstall from there.
After doing some digging, I found that there can be issues with the SVS filter driver during startup if it conflicts with another application (like certain versions of Symantec AntiVirus) or if it is a Windows 2000 computer that already has software that load filter drivers during bootup.
I ran across an Altiris Knowledgebase article 43245 that referenced the path to the SVS filter driver in the registry:
The ImagePath is usually set to:
(C:\WINDOWS for XP or C:\WINNT for Windows 2000)
My idea to recover...