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Jordan | 24 Mar 2009 | 0 comments

We recently released a Hotfix for SVS 2.1 SP 2 that resolves an issue with many network drivers not being able to install when an SVS layer is active.  You can download the update from our KB or from our trial-ware portal.  If, for some reason, this doesn't resolve the issue described above please reply to this post with the name of the driver you're trying to install and, if you have a paid support contract, contact support about the issue.

Jordan | 20 Mar 2009 | 0 comments

Windows System Restore is a feature that's saved my PC, as well as many family members, on more then one occasion.  When you have SWV installed and have to restore back to a previous point, where SWV is still installed, interesting things happen to your layers.  If you're familiar with Windows System Restore what's going on may be a no-brainier but I'm going to cover what happens to a layer when you restore to a previous point when  that layer wasn't installed.

SWV keeps files for layers, by default, in C:\fslrdr and registry info in SOFTWARE -> fslrdr and SYSTEM -> Altiris -> FSL.  So in our scenario we've got Layer1 imported into our system and then we create a restore point.  We then capture Layer2 and then realize something is jacked up for some reason and have to restore back to the point right before Layer2 was captured.  What would you expect to happen?

When you launch SVSadmin you'll see that Layer1 is still imported and...

Scot Curry | 02 Mar 2009 | 0 comments

We have come across customers who are using OS Streaming technologies (Ardence from Citrix) in their environments. Symantec Workspace Streaming is an ideal tool for these environments because it provisions applications based on user authentication, so the applications do not need to be added to the streamed OS image.

While SWS is a great solution for these environments, there are some challenges that arise in these environments. The primary challenge is that SWS caches metadata about the licenses policies as well as binaries required by the application on the local machine. In the case of streamed OS environments, this information is not normally saved off when the system shuts down.

Because the cache is not available the next time the OS is streamed down the SWS streaming agent does not communicate back to the server that the applications is installed with the correct policies on the machine, so if a users request the application again, another license for the same...

Brad | 21 Jan 2009 | 0 comments

This is a great case study from Intel on Harvard using SVS Pro for app distribution in the engineering school - very cool.

The goal of the scientific application streaming project, as outlined in this white paper, is to simplify the deployment of engineering and scientific applications to a user population of around 1,000 students and faculty.

Large, complex scientific and engineering applications are being deployed over a heterogeneous network architecture to a highly diverse client population. Initial results show install times decreasing from hours to minutes, as well as fewer problems caused by human error during complex installation and licensing procedures.

As innovators among Harvard's IT community, the CI Labs anticipates wider implementation of application streaming, both within its...

trb48 | 21 Jan 2009 | 0 comments

I work at a two year College. Before every semester I reimage all of the computers the students will be using. This semester I decided to jump feet first into software virtualization. That's right, almost every piece of software on the computer into a virtual layer. We are talking between 15 and 25 layers.

I wanted to move as much software as I could to layers for many reasons. The biggest was to eventually move everyone over to SVS Pro. I figured that if I knew the layers worked that I knew that they would stream.

On the first day of school I started to get very frantic calls. People from all over campus complained that when they double clicked on a Word document OpenOffice opened. After some quick checking I determined that I did not make my OpenOffice layer correctly. It was set as the default document software on the computer.

...
CV | 09 Dec 2008 | 0 comments

Create a single layer for Adobe CS3 through Windows command prompt by doing the following.

Open SVS Admin Console. Click on File > Create New Layer > Install Application > Give Layer Name > Single Program Capture and browse to C:\Windows\System32\cmd.exe. This will launch Windows Command Processor.

When the Windows Command Processor window opens, SVS will start capture mode. At that point either drag and drop setup.exe file for Adobe CS3 into the Windows command processor or browse from within CMD window to the location of setup.exe for CS3 and start the installation process. Choose which applications from CS3 you want to install.

Once the installation process for Adobe CS3 is done, click Finish.

Important: Do not close the Windows Command Processor window.

Go to Start > All...

Gene Kupfer | 09 Dec 2008 | 0 comments

Why does this happen?

Some applications start a background process while streaming and the streaming dialog box never closes, remaining at 100%

What to do now?

The streaming product has a function called LongLived which can be used to watch for these processes and close the streaming progress dialog at completion.

First we need to identify which process is responsible for preventing the streaming from ending. You can do this by opening the Windows task manager and look for a processes that probably has a name that is relevant to the application. In most cases this will be true, but for the times it is not you will need to identify it by monitoring the processes on the system at time of streaming to see which processes are started. You can end the task on the process and if you have the correct one, the 100%...

Scot Curry | 21 Oct 2008 | 0 comments

SVS Professional provides a self service application portal. A recurring requests is to minimize the number of icons that are shown for an application in the portal view. An application will often have links to help and readme type files which in reality just clutter up the portal.

As an administrator you have the option of provisioning packages to users and groups, but not populating either the package or a desktop icon. In these cases users can obtain these packages through a trip to the portal.

SVS Professional provides the capability to limit the number of icons that show up on in the portal to a single icon. To accomplish this use the following steps in the SVS Professional Streaming Composer.

  • After importing the package (this works with any type of package except a Tracking Package) you are often "fast-...
FrankB | 12 Sep 2008 | 2 comments

As promised, we have added some extra features. One of those promises was Custom Icons.

We've implemented that now:

As you see there are Global and Per Layer Icon settings possible.

Download the new version here.

Have Fun, FrankB

trb48 | 08 Aug 2008 | 0 comments

I was browsing the web and found this great article:

Symantec shapes its virtualization strategy. I did a quick Google search and found this web site: nSuite, the company discussed in the article. The future is looking good for system admins. I can't wait to see what else Symantec does to make my life better.