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Enterprise Vault
Showing posts tagged with Enterprise Vault
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EV Guys | 03 Jul 2008 | 0 comments

In June , the whole product team were at Vision in Las Vegas. It was a great event and EV featured prominently with various breakout sessions, panel sessions and a fantastic social event. So in October we hope to repeat this in Europe when Vision rolls in The Hague in Holland.

So please mark October 7th to 9th in your diary.....better still, click on the link below and sign up while the Early Bird offer is still on, this offer runs till July 15th. The holiday season is upon us so make sure you do this soon....before you know it it will be September.

We'll post more information nearer the time but we look forward to seeing you all there.


EV Guys

EV Guys | 26 Jun 2008 | 0 comments

Today we've released V6 SP6  (there are also SP's for CA & DA) you can download the release notes and software from the following links.


Symantec Enterprise Vault 6.0 Service Pack 6 (SP6)

Documentation link -

Installation link -

Symantec Compliance Accelerator 6.0 Service Pack 4 (SP4)

Documentation link -

Installation link -

Symantec Discovery Accelerator 6.0 Service Pack 3 (SP3)

EV Guys | 06 Jun 2008 | 1 comment

Sometimes it's important to let our happy band of Enterprise Vault evangelists know that their favourite email archiving platform is still considered to be the leading product in this area. Obviously we would say this wouldn't we, but in fact Gartner are also saying so in their 2008  Magic Quadrant for Email Active Archiving. The press release is shown below but the point to take away from this is that if you chose to implement EV then you're in good company and we're pleased and proud to be selected as the leaders of the Gartner survey.

Symantec in the Leaders Quadrant of the Magic Quadrant for Email Active Archiving

According to Symantec, adoption of Enterprise Vault is driven by ability to execute in meeting customer demands today and being well-positioned for tomorrow as the market evolves...

EV Guys | 31 May 2008 | 0 comments

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We know at times it can be frustrating if you are not sure how to best resolve a support case or what options are available to you as a customer.   Whilst our EV Support team constantly tries its best we know sometimes a case can fall through the cracks.  The object of this post is to help dispel some of the mystery around communicating and interacting with Support and educate you as the customer on what you can do.

Here are some useful links to help you in communicating with Support and resolving your issues. 

Firstly, you can sign up for the support bulletins.  I highly recommend it! 

Symantec's free Technical Support Email Bulletins keep you informed about:

    •    Timely notification of product upgrades
    •   ...
EV Guys | 30 May 2008 | 1 comment

As mentioned in a previous comment today we've released EV2007 SP3.  There are also SP's for CA & DA) and you can download the release notes and software from the following links.

The release docs contain an Updates file with full details of the key issues that SP3 addresses so please make sure you read that first.

Symantec Enterprise Vault 2007 Service Pack 3 (SP3)

Build Number:

Documentation link -

Installation link -

Symantec Compliance Accelerator 2007 Service Pack 3 (SP3)

Build Number:

Documentation link -  http://...

EV Guys | 23 May 2008 | 4 comments

We thought it was about time to give you an update on  our Service Pack release schedule for this year to help you plan your upgrades and maintenance work. This just helps avoid situations where you install what you think is the latest service pack, only to find out that a new one has been released. As you can see we expect to release EV2007 SP3 next week and then almost one SP per month for the other versions.

Watch out on this Blog for more info about SP3 next Friday.

May 2008 - Due end of next week

EV2007 SP3
CA2007 SP3
DA2007 SP3

June 2008
V6    SP6
CA6  SP4
CA6  SP3

July 2008
V7   SP5

Sept 2008
EV2007 SP4
CA2007 SP4
DA2007 SP4

NB: We will generally release the SPs shown above on the last Friday of the month .

EV Guys | 27 Apr 2008 | 0 comments

The Enterprise Vault Team are delighted to announce a number of cool and exciting activities at VISION 2008, The Venetian , Las Vegas, June 9th-12th 2008!

To register & book entrance tickets please visit the Symantec VISION website

  • EV Hands-on-lab - Come and try out the latest version of Enterprise Vault
  • Technical Guru Sessions - Schedule time with an EV Technical Guru to pose those must ask questions.
  • Enterprise Vault Futures - Find out what’s planned in the next release and discuss requirements for future releases with industry peers.
  • Enterprise Vault Technical Sessions - Come and listen to the EV technical team and customers discuss topics including...
EV Guys | 07 Apr 2008 | 5 comments

You may have seen some questions on the support forum about Office 2003 SP3 and compatibility with EV, so we thought we'd post this article to clear up any mis-understandings about what works and what doesn't.

The problem that some customers have found after applying SP3 is that when a user opens an archived message with more than 2048 recipients on the TO,CC or BCC field, an error will occur. We've already updated our Compatibility Guide and mentioned that the EV client will work with SP3 but have added a footnote that you need to read our Technote which has more information about the issue. Also, we still don't recomend putting SP3 on the EV server, this shouldn't be an issue for most of you and we will update the compatbility guide once this has been...

EV Guys | 27 Mar 2008 | 3 comments

One of our EV Guys (Glenn Martin) recently hosted a webcast on the subject of PST Migrations, this explored all the options available within EV to migrate PSTS, with some excellent screenshots to explain how each option works. So if you want to get some more in depth information about how to approach solving your PST Nightmare you can now view this webcast from our on demand area at the following link.

We also got quite a few questions at the end of the webcast and as promised we'll post some answers to these as a follow up to this article.

EV Guys | 12 Mar 2008 | 0 comments

The Performance Guide

If you're new to EV you might not be aware that we publish a performance guide, we try to keep this as up to date as possible and have recently published a new version. This document provides guidelines on expected performance when running Symantec Enterprise Vault and is a useful reference for many questions you might have on this topic.

Here's introduction from the performance guide, click on the link to grab the full PDF.

Every customer has different needs and different environments. Many factors influence the performance and needs of an archiving system. These include the type and size of data that is archived, the file types, the distribution lists, and so on. In addition, most systems expect growth in both volume and size of data, and indeed the very existence of an archiving service may lead users to allow their mail or files to be archived rather than delete them. All this leads...